Forum Replies Created
We have fix some issue. Please update both WPDM pro and WPDM 2fa add-on. I hope it should work now. please check and let me know.
Thank you and regards
Hello Chris Denny,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
This is not working because on your site WPDM - Archive Page or WPDM - Directory addon is not installed or active. Please check and let me know.
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Hello Earl Wertheimer,
Hope you are well. And sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Hello Christy Kiltz,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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If you are trying to change only text title you can use this filter hook in your theme functions.php file ,
function wpdm_profile_rename_downloads_to_projects($menu) {
if (isset($menu['downloads'])) { $menu['downloads']['name'] = __( "Projects" , "download-manager" ); }
return $menu; }
add_filter('wpdm_user_profile_menu', 'wpdm_profile_rename_downloads_to_projects');
please check and let me know
Thank you and regards
Hello CIALGAR,
Hope you are well. Thanks for writing to us. For adjusting appearance of [wpdm_user_profile] shortcode, you can adjust this directory file and its related files
wp-content\plugins\download-manager\src\User\views\public-profile.php
please check and let me know, if you have any queries more.
Thank you and regards
Hello Sherry,
Hope you are well. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Hello Ahmed Adam,
hope you are well. Thanks for writing to us. Are you searching for such appearance like here?
https://try.wpdownloadmanager.com/archive-page-compact/
please check and let me know.
Thank you and kind regards
Hello Jeremiah Castillo,
Hope you are well. And thanks for writing to us. You can change the Link Label of Add To Cart from Downloads > Settings > Premium Package > Add to Cart & Checkout Buttons section as I image attached,
please check and let me know, if you have any queries.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
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Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Ok, let me know if you face any issues.
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Can you please elaborate on which cart icon is not working, please share the related URL, and also can attach a screenshot. please check and let me know.
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By page caching may not affect the view count. But bot visiting the package pages and package view counting may need to talk with our developers, if it is also protected or not. However, I have been informed by our developer that, It counts the unique visitor. I hope you have understood. please check and let me know.
Thank you and regards
The cart functionality is working properly now. You have mixed up woocommerce and WPDM. WPDM Premium package add-on shortcodes are here, https://www.wpdownloadmanager.com/doc/using-premium-package/shortcodes/. please check and let me know, if you have any more queries.
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Please check now. Deactivate and Activate Premium Packages – Sell Digital Products Securely plugin again resolves the issue. Please check and let me know, if you have any queries.
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Sure, I shall let you know when the update will available.
Thank you and kind regards


