Forum Replies Created
Glad to hear this your issue has been resolved. Please never hesitate to open a new topic if you face any problem or issue related to WPDM.
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Hello Jennifer Malone,
Hope you are well. Thanks for writing to us. You can not use any wpdm short-code inside package description, as it may create infinite loop, so it has been disabled. Please kindly check and let me know if you have any queries more.
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Hello Publishing Future,
Hope you are well. The shortcode working properly in our testing site, https://wpdm.w3eden.com/shortcode-check-2/. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Hello toi quay,
Hope you are well. We don’t providing any translation plugin but providing services for your document, files download, uploading options, extended features with many add-ons free and PRO. Please kindly check the plugins and add-ons here, https://www.wpdownloadmanager.com/downloads/add-ons/. Feel free for asking about the features and scopes with the add-ons and plugins. Please kindly check.
Thank you
Hello ANGEL LOPEZ,
Hope you are well. Please use the latest version of Tinymce add-on from here, https://www.wpdownloadmanager.com/download/advanced-tinymce-button. I hope it will work for you. Please kindly check.
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Glad to hear this your issue has been resolved. Please never hesitate to open a new topic if you face any problem or issue related to WPDM.
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This maybe a mobile number. Please kindly share the order id details for which order you want cancel to recurring. You may find it from you mail or here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, Please kindly check.
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You can cancel your subscription. Please kindly share your the order id details thus I can forward to our team authority. Please kindly check.
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Hello Liam challenger,
Hope you are well. For cancelling subscription you can follow this article,
Please kindly check and let me know.
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If you need further help with anything else, then please don’t hesitate to open a new topic.
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Is there any issue for accessing site from other countries or does the site slowed for loading? It taking much time for loading any page of your site. Please kindly check.
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Hello Leo Wu,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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I have again forward your concern. However, Feel free to ask any question, if you are facing any issue with WPDM. Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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Hello substance151,
Hope you are well. For your issue please kindly check this article,
Please kindly check and let me know then if you have any queries more.
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This page keeps loading, https://tbmcommercial.ca/fr/connexion-de-membre/, not ending the load for page view, is there any issue with this page? Please kindly check and let me know.
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Yes, I have checked now. It maybe a typo mistake while adjusting. For now you can continue with it, updated version may come soon in live in add-on page. Please kindly let me know if you have any queries more.
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Can you please kindly share the related URL? Does it coming admin area or frontend site? If possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
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Here is the feature option, you can drag files here or select files to upload. Please kindly check and let me know, if you have any queries more.
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Are you talking about this option as I image attached here?
Please kindly check and let me know.
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I have information from our team that, there is no such errors appearing in our test site. Please share the specific plugin names for which activating/deactivating Download manager showing those warning. Please kindly check and let me know.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Glad to hear this your issue has been resolved. Please never hesitate to open a new topic if you face any problem or issue related to WPDM.
Thank you and kind regards
Thanks for your report. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards