Forum Replies Created
Sorry for the inconvenience. I have checked your video. Can you please share the related URLs and also admin login in a private reply thus I can check the issue in detail. Please kindly check.
Thank you
I shall try to check your issue tomorrow.
Thank you
Now I am able to access the URL properly but login credentials are not working now. Please kindly check.
Thank you
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.
Thank you again and regards
I have updated information to our team member.
Thank you
I have information from our team that, Can you give your site login credentials in the private reply thus we can check the issue in detail. Please kindly check.
Thank you
Hello Eva Capova,
Hope you are well. To update your card information, please kindly follow the instructions provided on this page: https://www.wpdownloadmanager.com/doc/how-can-i-update-my-card-details/. Please kindly check
Thank you
It could be a conflict too. Let me know if you have any queries more.
Thank you
Hello Brett Berchtold,
Hope you are well. And sorry for the inconveneince. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Pascal Zajac,
Hope you are well. I have forwarded your concerns those you have claimed not available in settings. However, for Protect Media button you can check the option from Media > Library > Select any file , you can check the options similar like the attached image Passowrd, Allow Accese etc options
Please kindly check and let me know
TRhank you and regards
Yes for default options or bulk apply packages settings, you can use that add-on. And export/import you can also use WP Admin > Tools > Export/Import feature. Please kindly check.
Thank you
Hello Artem Gorodetskiy,
Hope you are well. For set default options for WPDM Pro plugin from package settings, you can check this plugin,https://www.wpdownloadmanager.com/download/wpdm-default-values/, and for export and import settings you can visit Downloads > Import & Export menu, please kindly check.
Thank you
I have forwarded your requirements to our team. Please kindly let me know if you have any queries more.
Thank you
Hello Tony Bouk,
Hope you are well. To update your card information, please follow the instructions provided on this page: https://www.wpdownloadmanager.com/doc/how-can-i-update-my-card-details/. Please kindly check
Thank you
Hello HappyHelper,
Hope you are well. If you are using the latest version 5.0.0 of Amazon s3 add-on, you should get the option from Downloads > Settings > Amazon S3 as I image attached here,
Please kindly check.
Thank you
So please kindly let me know if I can help you anything with others. I will be glad to help you.
Thank you
I have information from our team that, order access has been extended for one year for you. Please kindly check.
Thank you
I have not such permission to give such solution from here, I can just help you, give support on plugins, add-ons features, some small adjustments, checking issues etc, for adding new options I can forward you to customization team. I hope you have understood.
Thank you
For only single field or with a simple adjustment generally plugins or add-ons are not being built also not given for sale. Add-ons or plugins built with premium features or essentials features combination, you can also see those in plugins details page. Please kindly check.
Thank you.
Hello NEOnet Website,
Hope you are well. Subcategories are coming properly in our testings site for frontend package creation. If possible, can you please give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Wih WPDM ACF add-on you can control, add many features, fields, so it is a premium plugin for you, you can also check the details here, https://www.wpdownloadmanager.com/download/advanced-custom-fields/, please kindly check.
Thank you
Hello Jason Emanuelson,
Hope you are well. You can also take service from our customization team here for any custom simple requirements implementation, https://www.wpdownloadmanager.com/download/custom-upgrade-service/, please kindly check.
Thank you
Hello HappyHelper,
Hope are well. No, for chunked upload there is no additional add-on or plugin. You can find the options from Download Manager Pro plugin, Downloads > Settings . Please kindly check and let me know if you have any queries more.
Thank you
Please kindly let me know if your all issues are resolved or not. Please kindly check.
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Please kindly let me know if the issue still persist. Please kindly check.
Thank you