Sorry for the inconveneince. I have again forwarded your concern. Please kindly check .
Thank you
Please kindly check this add-on for your requirement, https://www.wpdownloadmanager.com/download/wpdm-default-values/.
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Hello Masanobu Soma,
Hope you are well. Please kindly check this doc for getting knowledge of page template,
Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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Please kindly share the related URL and your desired size of icon. I hope i can help you on your issue. Please kindly check.
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You have changed the billing address email now, From now, I hope the mail will come your desired email. Please kindly check.
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Which emails you are getting for billing related? Please kindly let us know.
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Hello Matthew McCray,
Hope you are well. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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The issue has been fixed. Please kindly check.
Thank you
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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I see the issue, the username you can’t able to change but billing email you can change it from Billing Address section from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=edit-profile, Please kindly check.
Thank you
For category description, I have already forwarded it to our related team. If more issue you have please kindly let us know, we shall try to help you.
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Can you provide screenshots here in private reply for checking the issue in detail? You can upload your screenshots here,
Please kindly check.
Thank you
Hello,
I can’t getting what you are talking about email in the username field. Username has it’s own field, it doesn’t keep email. Please kindly let me know.
Thank you
We are checking the issue. I have already forwarded your issue to team authority. Please kindly check and let me know if you have any more queries.
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Username can’t be changed. But you can change email address. Please kindly check.
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Are you talking about Basic Profile section email address? Please kindly check and let me know.
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Hello Courtney Huber,
Hope you are well. Please try from here,https://www.wpdownloadmanager.com/user-dashboard/?udb_page=edit-profile, You can update your profile info. from here. Please kindly check.
Thank you
Do you want to show category description similar these category page, https://sh.neerajaneja.com/downloads/english-worksheets/? Please kindly check and let me know.
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Can you please share URL where the category description is not showing? And for another section do you want keep it below the related section? Please kindly check.
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Please download this single-wpdmpro.php file and replace it in your attire theme , let me know if it works for you.
please kindly check.
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Hello Thomas Harris,
Hope you are well. Please check WPDM – Premium Packages activate or not. For this plugin you maybe getting this message. This is also our plugin using for premium packages/files. Please kindly check.
Thank you
Ok, which design you want for related Downloads, and for related downloads do you want to show same category downloads? Please kindly check and let me know.
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No, you may knock here for your custom work, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.
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