Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 326 through 350 (of 19,280 total)
in reply to: Problem closing login modal window #206015

Nayeem Riddhi
Moderator

I have information from our team member that, Please kindly add this code in additional CSS section, this should solve the issue

.w3eden .modal-footer {
display: block !important;
}

Please kindly check.

Thank you

in reply to: Problem closing login modal window #206014

Nayeem Riddhi
Moderator

Our team checked that the issue is coming from the child theme. Please kindly check.

Thank you and regards

in reply to: User Names #206013

Nayeem Riddhi
Moderator

How does it getting the username that is being overwritten, are they same id? Please kindly check and let me know.

Thank you and regards

in reply to: long delay loading the list of downloads #206012

Nayeem Riddhi
Moderator

You can edit my created page and page name. You can use that page too. Please kindly check.

Thank you and regards

in reply to: Create a temporary download link via PHP #206011

Nayeem Riddhi
Moderator

Hello Paul Phillips,

Hope you are well. You can try generating download URL from wordpress menu and use it in PHP snippet like the below,

<?php 
$download_url = 'https://wpdmpro.w3eden.com/download/wpdm-test-38?wpdmdl=14166&_wpdmkey=6816e02386871'; ?> <a href="<?php echo htmlspecialchars($download_url); ?>">Download File</a> 
?>

Please kindly check and let me know.

Thank you and regards

in reply to: I want a refund / Order ID# WPDM6450726C7084F #206007

Nayeem Riddhi
Moderator

I hope you should be responsded in time when authority get the request. Please kindly have patience.

tahnk you

in reply to: User Names #206006

Nayeem Riddhi
Moderator

I think as username is unique it shouldn’t overwrite the names. But names can be same but username not. Please kindly check.

Thank you

in reply to: long delay loading the list of downloads #206005

Nayeem Riddhi
Moderator

I have tested here, https://www.elkcity.com/wpdm-test/, the loading speed seems to working as expected. Please kindly check.

Thank you and regards

in reply to: long delay loading the list of downloads #206002

Nayeem Riddhi
Moderator

Please kindly share the login URL of your site. Please kindly check.

Thank you and regards

in reply to: Google hasn’t verified this app #205997

Nayeem Riddhi
Moderator

You can try checking the all scopes, thus the issue may get resolves. Please kindly check.

Thank you

in reply to: User Names #205996

Nayeem Riddhi
Moderator

You can change the email too for the username related to conflict. Please kindly check.

Thank you

in reply to: long delay loading the list of downloads #205995

Nayeem Riddhi
Moderator

if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Problem closing login modal window #205994

Nayeem Riddhi
Moderator

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Google hasn’t verified this app #205974

Nayeem Riddhi
Moderator

Can you please share which scope options you have? Please kindly check.

Thank you

in reply to: Problem closing login modal window #205971

Nayeem Riddhi
Moderator

if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: Download interrupted at slow network speeds #205970

Nayeem Riddhi
Moderator

Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Billed as renewal for one-time customization #205969

Nayeem Riddhi
Moderator

Hello welswebmaster,

Hope you are well. And sorry for the inconveneince. I am going to forward your issue to our team.

Thank you and regards

in reply to: Google hasn’t verified this app #205951

Nayeem Riddhi
Moderator

For now, you can continue with Advanced option. However, for the warning , you can check this URL too, https://support.google.com/cloud/answer/7454865. Please kindly check and let me know.

Thank you and kind regards

in reply to: long delay loading the list of downloads #205950

Nayeem Riddhi
Moderator

I have checked that here there are many packages and maybe on pagination it is taking much time. Much of packages maybe two section of shortcode also can create some loading issue. Please kindly check and let me know.

Thank you and kind regards

in reply to: Attached Files not publishing in v.6.7.4 #205949

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

in reply to: I want a refund / Order ID# WPDM6450726C7084F #205948

Nayeem Riddhi
Moderator

Sorry for your inconvenience. You can cancel your auto-renew now. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

in reply to: long delay loading the list of downloads #205930

Nayeem Riddhi
Moderator

I have checked now this page, https://www.elkcity.com/document/regional-planning-board-agenda-april-29-2025, It is loading properly as expected. Please kindly check.

Thank you and regards

in reply to: X Icon Duplicated #205928

Nayeem Riddhi
Moderator

Hello Chris Dawes,

Hope you are well. Please kindly share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: I want a refund / Order ID# WPDM6450726C7084F #205926

Nayeem Riddhi
Moderator

Hello Paiboon Limstit,

Hope you are well. Sorry for the inconvenience. Can you please kindly let me know which issue you are facing related to WPDM plugins/add-on? Please kindly check and let me know.

Thank you and regards

in reply to: Missing Invoice #205922

Nayeem Riddhi
Moderator

Can you please provide a screenshot of order details page ? Please kindly check.

Thank you and regards

Viewing 25 posts - 326 through 350 (of 19,280 total)