Forum Replies Created
Hello ABAYOMI AJAO,
Hope you are well. Thanks for writing to us. When the renew date comes, We will send you an email regarding renewal 1 week prior to your renewal date. You were also able to cancel the auto-renew after purchase or before yearly renew period time. Please kindly check and let us know.
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Hello G4D,
Hope you are well. Are you searching for this add-on, https://www.wpdownloadmanager.com/download/download-limit/, Please kindly check and let me know.
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Glad to hear that. Please kindly check further. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
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Hello Harry Martin,
Hope you are well. Thanks for writing to us. I think you want user can browse dropbox directories and download as per their need. This option is not available yet. However, you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or if it is your emergency need. You can also keep a custom order request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
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I have checked your issue again, without 34… or 30 keyword of package title also working for search. I think the two search field may causing the issue. Please check individually for WPDM search shortcode, it will work properly for you. Please kindly check and let me know.
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Hello Chelsea Profit,
Hope you are well. And thanks for writing to us. Can you please let me know which format you want to set it? Please kindly check and let me know.
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Sure, please let me know then. Hope that your all issues will be resolved.
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Have you installed any new plugin in recent time? I think it maybe creating issue from your server, because, it is showing inconsistence in behavior. Please kindly check and let me know.
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Are you running https://specials.com.na/ and https://specials.na/ same server provider, then I hope the server administrator find it in a easy way where the issue is creating. And for expiray date issue which domain creating the issue? Please check and let me know.
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I was talking about pdf viewer not pdf thumb, for pdf thumb it is maybe your server related issue, please contact with your server administrator. Please kindly check and let me know.
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You can check it in the off hour for a few moments, if any conflict remained on your site. Please kindly check and let me know.
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Can you please open a separate ticket for your issue? Thus we can maintain the query in a general format. I hope you have understood.
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PDF view is working fine from my side. Please kindly check again.
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If anyone copy the public download URL, they can download the package, but if anyone shares the package URL they will require login. I hope you have understood now. Please kindly check and let me know.
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Ok. Please let me know if you have any queries. And if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and kind regards
I have back from other team developer that, it is maybe your server related issue, it is working properly here, https://specials.com.na/ and also from our testing site. Please kindly check and let me know.
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It is working properly as expected, you should search with these words which you have created in your language as I image attached,
However, sometimes no message show if i search with words sometimes that show,
Please kindly check and let me know.
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If anyone copy the download URL and share it with others, then it can happen otherwise, the package will require a login to access the download link. I hope you have understood. Please kindly check.
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For your PDF thumbnails issue, I have already forwarded it to our related team authority. Thanks for your appreciation.
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Hello substance151,
Please kindly open a separate ticket for your isssue, please. Please kindly check and let me know.
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Hello wenjay tew,
Hope you are well. Thanks for writing to us. You can keep unmask download link as I image attached from settings,
Thus, bots will be able the find any public download link easily. Please kindly check and let me know.
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Can you please let me know or elaborate on pdf thumbnail issue? Please kindly check and let me know.
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Please check now, It was watermark image which was uploaded Downloads > Settings > PDF Stamper > Watermark Image causing the issue. I have changed to another image, thus everything is working properly as expected. Please kindly check and let me know.
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It generates critical error both in downloading the file and generates internal server error while viewing the PDF viewer. The error logs also not including the error logs. In your setup, customization, I can’t say what happened. It may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking. If you permit me , I can also check this process. please kindly check and let me know.
Thank you and regards