Forum Replies Created
I have forwarded your customization service request issue to our team. Please kindly check and let me know if you have any queries.
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Hello STELCO IT,
Hope you are well. Are you using any shortcode available in WPDM or want to get a customized service? Please kindly check and let me know.
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I have only added modification in templates for tabs, not added any adjustment elsewhere. Please kindly check and let me know if have any queries.
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Hello Aslak Susi,
Hope you are well. Are you using any translation plugin? If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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For registered user, you shall get the all users details from WP-Admin> Users > All Users section and for WPDM registration you shall find here what it has, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/. Please kindly check.
Thank you
Ok, let me know how can I help with any feature information or support help. Please kindly check.
Thank you
No it is not available feature now, you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or order a customization request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.
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You want to make mailing list with your registered users in the WPDM environment. It may require customization of the code. You may knock here with your requirements here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
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The Subsciber section for package email lock, google lock and linkedin lock download users, for more details, you can check the detail here,
Please kindly check and let me know.
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Please kindly download the latest version from your account, version 3.1.3 has been released for PDF viewer, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/, Download the latest version from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. Please kindly check.
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Hello tamerax,
Hope you are well. And sorry for the inconvenience. Please kindly share the order IDs and your related account thus we can check the issue further. Please kindly check and let us know.
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You are welcome. Please let me know, if you have any more queries.
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For no downloads found text change , please add a param in your shortcode not_found="your messgaes" .Thus, I hope it will work for you. Please kindly check and let me know if it works for you.
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Sorry for the confusion. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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You are welcome. Please kindly let me know if you have any more queries.
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PDF Viewer update version has come with fix. Please update your copy to the latest. Please kindly check.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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I have checked your issue. I think you are not using our ACF add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/, so it may not be working from your side, Please kindly check.
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Glad to hear that part of your issue has been resolved. What type of tutorial for Coinbase do you want? Please kindly check and let me know.
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Does with earlier any version the issue was resolved? Please kindly check and let me know.
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Hello Vela Agency,
Hope you are well. You can allow different file types putting file extension like png, jpg, exe, pdf etc from Downloads > Settings > Upload Settings as I image attached. putting * allows all type of files.
Please kindly check and let me know if you have any queries.
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For Setting up PayPal smart button, you can check this doc,
Setting up PayPal smart button for Premium Packages – Digital eCommerce plugin
Please kindly check and let me know.
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Are you using this plugin of WPDM, https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/, this is a free plugin. Please kindly check.
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Are you talking about this Subscriber section as I image attached?
Please kindly check and let me know.
Thank you