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Can not active the PAYPAL account for payment.

Viewing 10 posts - 1 through 10 (of 10 total)
Dec 31, 2024 at 3:30 pm #202307

Obayashi
Participant

Hello,

We can not active the PAYPAL account for payment.

/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-settings&tab=ppsettings&ppstab=pppayment.

and show: Sorry, you are not allowed to access this page.

Could you please help to resolve it to active the PAYPAL account

Dec 31, 2024 at 3:31 pm #202308

Nayeem Riddhi
Moderator

Hello Dang Su,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Jan 8, 2025 at 7:52 am #202450

Irina Baumbach
Participant

Hello,

we are also currently unable to extend the Pro version because the payment cannot be completed with Paypal. Even a new purchase of the Pro version is currently not possible for apparent technical reasons. Can you solve this problem?

Thanks and regards
FETeV

Jan 8, 2025 at 7:55 am #202451

Nayeem Riddhi
Moderator

Hello FETeV,

Are you trying to purchase the WPDM PRO version, https://www.wpdownloadmanager.com/pricing/, Please kindly elaborate on it.

Thank you and kind regards

Jan 9, 2025 at 7:44 am #202475

Obayashi
Participant
This reply has been marked as private.
Jan 9, 2025 at 8:53 am #202476

Nayeem Riddhi
Moderator

Does the issue appear when filling the credentials and saving it for Paypal? Please kindly check and let me know.

Thank you and kind regards

Jan 9, 2025 at 9:16 am #202477

Obayashi
Participant
This reply has been marked as private.
Jan 9, 2025 at 11:13 am #202481

Nayeem Riddhi
Moderator

We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Jan 9, 2025 at 1:38 pm #202486

Irina Baumbach
Participant

Hi,

we could solve the problem ourselves by changing the browser. In chrome the paypal process was hanging up. Now we renewed our license via Safari browser and it worked.

Thanks for your reply nevertheless.
FETeV

Jan 9, 2025 at 1:50 pm #202487

Nayeem Riddhi
Moderator

If it doesn’t work with any browser, Please update the download manager to the latest version. Also two paypal plugins for woo-commerce might be a conflict. Please kindly check and let me know.

Thank you and kind regards

Viewing 10 posts - 1 through 10 (of 10 total)

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