Forum Replies Created
Which license and plugin you are using and not able to use? Please kindly check and let me know.
Thank you and kind regards
Hello HappyHelper,
Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
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I have tested your issue, It is working properly from my end, https://drlbb.com/books/wpdm-test/. Please kindly check.
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Your credentials are not working. Please kindly check.
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Hello Aaton,
Hope you are well. And sorry for the inconvenience. Can you please provide a screenshot what type error you are getting? Please kindly check.
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I can’t say why the common features are not working from side, you also don’t providing access for checking the issue. However, every payment gateway has its own redirect option. We have to customize it according to this. I hope you have understood. Please kindly check.
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The replies may take many delays in time. However, the attached screenshot is not working which you have shared. please kindly check and let me know.
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You can change the return URL as I image attached,
and you can also change the Guest Order Page as I image attached,
Please kindly check and let me know.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any queries.
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Hello Asad Baloch,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
The save settings for Email Templates is working properly as expected. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
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Hello,
Are you talking about Downloads > Templates > Email Templates and saving email template issue? Please kindly check and let me know.
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It is showing https://ibb.co/phC6RPb, That page doesn't exist, please kindly check.
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Hello Joseph Waddingham,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Which portion do you want to remove, please give the requirements, I shall try to help you on this. Please kindly check.
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Here, https://st-johns-maidstone.kent.sch.uk/key-info/policies/, there are many packages available. Can you please kindly let me know which package is creating the issue? Please kindly check and let me know.
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Ok, got your issue. With multiple PDF files PDF viewer is working properly as expected in our testing site. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there are any conflicts. you may also switch the theme to another for checking. Please kindly check and let me know.
Thank you and kind regards
Hello,
I have checked here now, https://www.victorvillage.net/download/wpdm-test/. It is working properly as expected here. Please kindly check and let me know.
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Please kindly share the login URL too. Please kindly check and let me know.
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Hello Marcello,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Glad to hear that, your problem has been resolved. However, If Google Doc previewer has difficulty reading a document, then it may shows such message No Preview. I hope you have understood. Please kindly check.
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Hello Christopher Roth,
Hope you are well. Thanks for writing to us. You can create and use single-wpdmpro.php file for the single WPDM download pages. Please kindly check.
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Please kindly share the related URL.
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Glad to hear this. Please kindly let me know if you have any queries.
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The Download Manager Pro Plugin is not activated yet here, https://st-johns-maidstone.kent.sch.uk/wp-admin/plugins.php. Please kindly check and let me know.
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