Forum Replies Created
Please kindly share the related URLs and also please elaborate on which tabs you are trying to import. Please kindly check and let me know.
Thank you and kind regards
You can compare your CSV and CSV file here, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv. Thus I hope your issue shall be resolved. Please kindly check.
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I have tried the sample CSV from here, https://www.wpdownloadmanager.com/doc/bulk-import/. It is working properly as expected. Please kindly check and let me know.
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Hello morgan,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
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You can set Private Download Link Expiration Period time for the lock options as I image attached,
Thus I hope your bookmark issue will be resolved. Please kindly check.
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Our team want to check/adjust the PDF viewer issue , if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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This generally does not happen as usually , if you are using VPN service it can happen too. Please kindly check.
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I have already forwarded your PDF view request to our team authority. However, for this message alter show, https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_download_expired_message/, please use this filter hook in your theme functions.php file. Please kindly check. Thanks for your appreciation.
Thank you again and kind regards
Please give a role or option for the Allow Access option while saving or updating package. Thus I hope it will resolve your issue. Please kindly check.
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Hello Jay Adams,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Josh Rudzek,
Hope you are well. Thanks for writing to us. You can disable these options from Downloads > Settings as I image attached,
Thus, I hope it may resolve your issue. Please kindly check and let me know.
Thank you and kind regards
I have forwarded your concern to our team member. Thanks for your appreciation.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello Kevin Gregson,
Hope you are well. For exporting you can follow the Tools > export/import feature of the WordPress native feature. Please check and let me know if you have any queries.
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Our developer can help you for making the connection and give you a custom service. Please kindly check.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
I able to save settings with your provided credentials fromDownloads > Settings > Enable Archive Page. Please kindly check now.
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Hello Lina Christmann,
Hope you are well. If you want to take custom upgrade or service from WPDM, you can take custom upgrade services from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
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If you want different in style for your shortcode you can customize the link templates if you are using PRO version of WPDM. Please kindly check.
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Expired package message is showing properly from our testing site here, https://wpdmpro.w3eden.com/download/expired-package-2. I think there might be an issue with your site settings. Please kindly check.
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Hello Josh Rudzek,
Hope you are well. Thanks for writing to us. This is not ready feature. However, you can also take custom upgrade order from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
Thank you and kind regards
Hello Josh Rudzek,
Hope you are well. Thanks for writing to us. You can change Package URL Base as I image attached from Downloads > Settings
However changing URL base daily basis automatically may need to take custom upgrade order from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
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Yes, the feature is rely on Directory Add-on. Please kindly let me know, if you have any queries more.
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You are welcome.
Thank you again and regards