Hasibul Amin Hemel

Hi there,

Which menu does not appear? Are you talking about the premium packages?

Thanks

Hi,

Are you using Siteground Hosting? If yes then please add following rule to your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks

Hi,

It looks like the problem occurs from your server side. It will be helpful if you can give us server access or FTP access to look at the issue.

Thanks

Hi,

It can be possible to hide the paginate section. So with the shortcode, it will only show the first 10 result. As there is no paginate user can only see first 10 items.
For this, you need to edit the template of archive category from wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php file.
Search for $pag->show() and remove it.

Thanks

Hi,

Do you want to limit the packages of any category in the archive page?
If so, you can use order_by="date" and order="desc" for showing the latest uploads.
For limit the number in a single page you can use items_per_page="10" with the shortcode.

Can I see which shortcode you are using now?

or Do you want to only show first 10 items, not all items?

Please see details here (https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/).

Thanks

Ok, Let me know if you need help for getting the API credentials from the social media.
You can find documentation on their site.

Thanks

Hi,

Can you navigate to /uploads/download-manager-files/ directory, and check if filename matched with the uploaded filename.

Thanks

Hi,

Are you using the latest version?

You need to give your FTP dir path in there, looks like /var/www/yoursite.com/ftp/*

And Please give me wp-admin login info and FTP access in a private reply to check your issue.

Thanks

Hi there,

From the Downloads -> Settings you can enable login at the single package page.

And you need to change the Allow Access option to subscriber from single package settings section for showing the package only the login members.

Here is the single package with login:

Thanks

Glad that the problem is solved.

Yes, it would be the same for Siteground hosting.

Thanks

You can follow this steps. Let me know if you have missed any steps from below.

How to Use FTP Auto-Import Dir:
1. Create a dir in your ftp server
2. Create a csv file with all importable package data ( Sample CSV File ) and put it in that ftp dir
3. Create another dir named files inside the ftp dir ( #1 )
4. Put all importable file in files dir
5. Setup an everyday cronjob for url http://yoursite/?importcsv=1 in your server
6. Now the cronjob will check the csv file every day for changes, if you add new row there or update any row, it will be imported/updated accordingly.

Thanks

No, It doesn’t support built-in encryption or SFTP right now.

Thanks

Hi,

I understand. This shortcode will only show the category name and subcat name with package count on a single page. As you can see the demo here (https://demo.wpdownloadmanager.com/wpdmpro/categories/).
If the category page link is not working then you can try this code [wpdm-categories cols="3" subcat="6" showcount="1"]. Working fine at my side.

To achieve a different look or package lists on the page, you can different shortcode. Like you can use Archive page shortcode.

Thanks