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Hasibul Amin Hemel

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Viewing 25 posts - 826 through 850 (of 1,509 total)
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Feb 9, 2018 at 11:59 pm in reply to: Empty admin file list #69341

Hasibul Amin Hemel
Blocked

Hi,

File manager addon is a good solution. But alternately You can delete your files from the server folder uploads/download-manager-files.

Thanks

Feb 9, 2018 at 1:16 am in reply to: purchased CSV Importer…not working #69301

Hasibul Amin Hemel
Blocked

Hi,

You can download the sample.csv file from Downloads Bulk import. If you’re using advanced CSV Importer, then this file will work too. You can map the custom fields with it.

Find more here.

Thanks

Feb 9, 2018 at 1:13 am in reply to: File upload stopped working #69300

Hasibul Amin Hemel
Blocked

Seems like you are using a much older version of the plugin. Can you update the site?

Feb 9, 2018 at 12:44 am in reply to: How to registered area #69298

Hasibul Amin Hemel
Blocked

Hi,

You can set Login Required Message in settings to <a href="/wp-login.php?redirect_to=[this_url]" >Please login to download</a>, so the user will redirect to that page after login.

Thanks

Feb 9, 2018 at 12:11 am in reply to: can not work normally Alipay #69297

Hasibul Amin Hemel
Blocked

Hi,

There is a new update on this addon. Please check https://www.wpdownloadmanager.com/download/alipay/.

Thanks

Feb 9, 2018 at 12:04 am in reply to: Package Download Failure #69295

Hasibul Amin Hemel
Blocked

Hi,

Sorry for late reply.
I have updated the plugin to latest version. I have checked that there is a problem. Do you have any php error log?

For now, you can enable Open in Browser function to solve the issue.

Thanks

Feb 8, 2018 at 11:33 pm in reply to: POST /wp-admin/admin-ajax.php 500 #69294

Hasibul Amin Hemel
Blocked

Hi,

There might be any incompatibility with the visual composer. Is there any php error log? Can you send login to check the issue?

Thanks

Feb 8, 2018 at 8:55 pm in reply to: How to refresh the page after downloading #69289

Hasibul Amin Hemel
Blocked

Sorry, That option not possible yet. But noted for future implementation. Or if you need the customize solution you can send details to customize@wpdownloadmanager.com

Thanks

Feb 8, 2018 at 8:52 pm in reply to: Download impossible – Network error #69287

Hasibul Amin Hemel
Blocked

It seems like the wp rocket cache issue, Clear cache should fix the problem. Or try using a different cache plugin.

Thanks

Feb 8, 2018 at 2:11 pm in reply to: DOWNLOAD PROBLEM #69272

Hasibul Amin Hemel
Blocked

Hi,

If the download popup to save the file on the drive not appeared, then there might be a little time to wait to load. Or There may be any script conflict with the theme. Can you share the login in private to check the site?

Thanks

Feb 8, 2018 at 2:06 pm in reply to: Download Ordering #69271

Hasibul Amin Hemel
Blocked

Hi,

From Short Codes you can find the Category Short-code
[wpdm_category id="Category ID" order_by="field name" order="asc or desc" item_per_page="10" template="temaplte name or ID"]

Details here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

Thanks

Feb 8, 2018 at 7:57 am in reply to: Membership Plans AliPay Payment Gateways #69249

Hasibul Amin Hemel
Blocked

Hi,

Thanks for notifying us again. This would be great if we can implement this feature. I will forward this, so we can decide on the addon.

Feb 8, 2018 at 7:52 am in reply to: WPForms not showing under Form Lock #69248

Hasibul Amin Hemel
Blocked
This reply has been marked as private.
Feb 8, 2018 at 7:51 am in reply to: WPForms not showing under Form Lock #69247

Hasibul Amin Hemel
Blocked

Hi,

Sorry for late reply, can you please send login in private to check?

Thanks

Feb 8, 2018 at 7:00 am in reply to: Export download manager content #69246

Hasibul Amin Hemel
Blocked

Hi,

You can use default WordPress export/import. You can find a new post type for downloads in there.

Thanks

Feb 7, 2018 at 9:45 pm in reply to: Easy way to export / import / overwrite in bulk? #69237

Hasibul Amin Hemel
Blocked

Seems like you are using category names instead of slugs? Please write down lower case slug by comma if more than one.

Thanks

Feb 7, 2018 at 9:12 pm in reply to: How to fix scaled images? #69235

Hasibul Amin Hemel
Blocked

Hi,

A scaled image is an image that has been scaled to match the size that it is displayed.

This is telling you that your source image is 500×300 but you are displaying it at 220×132.

It is inefficient because the browser has to download the larger image and then rescale it. The 500×300 image is 94.4KB larger than a 220×132 image would be.

The download manager cache the images by resizing with several default images size. These are dynamic thumbnail images created by Download Manager for various link/page templates ( Output for [thumb_WxH] and [thumb_url_WxH] tags ). WPDM stores these images to reuse the generated thumbnails. So you may use correct height and width with the template tag to regenerate them.

Thanks

Feb 7, 2018 at 8:23 pm in reply to: Hide download totals #69234

Hasibul Amin Hemel
Blocked

Hi,

You can hide the amount on download in the packages frontend by editing the page template that you are using with the package settings.

You can clone and then remove the template tag [download_count] to remove the count. Then save and use this template with the package.

Thanks

Feb 7, 2018 at 7:49 pm in reply to: Shortcode prints the output at the start of Edit page #69232

Hasibul Amin Hemel
Blocked

Hi, Thanks for finding out the bug and solution too. We will fix it with next update.

Feb 7, 2018 at 7:41 pm in reply to: How to registered area #69231

Hasibul Amin Hemel
Blocked

Hi,

You can set login redirect page to that URL. After user login, they redirected to that page. Use link with this shortcode [wpdm_login_form redirect="http://localhost/wpdm/downloads/"], that you included into the login page.

You may see this thread for more info.

Thanks

Feb 7, 2018 at 7:18 pm in reply to: JS Bootstrap conflict with theme #69227

Hasibul Amin Hemel
Blocked

Hi,

Please send temporary wp-admin login info in private reply to check the conflict with the theme. Only Disabling WPDM Bootstrap should fix this.

Or you can create a custom template with HTML and css and use it with the package.

Thanks

Feb 7, 2018 at 6:55 pm in reply to: Invalid license #69226

Hasibul Amin Hemel
Blocked

Hi,

Maybe you’re trying with the different domain name. Please send the key in private reply to unlock it.

Thanks

Feb 7, 2018 at 8:10 am in reply to: Updating WPDM Tiny MCE and Image Buttons #69208

Hasibul Amin Hemel
Blocked

Hi,

We are working on updates issue. For now please go to purchase area to download the updated plugins and then delete the old one from the dashboard and install the new one.

Thanks

Feb 7, 2018 at 7:24 am in reply to: Failed Update / Lost all Analytics & Need to Recover them #69204

Hasibul Amin Hemel
Blocked

Hi,

Please send your login in private to check.
Did you delete the old plugin from your plugins list and install the updated zip file from plugins add new?

Thanks

Feb 6, 2018 at 11:14 pm in reply to: Error after Update to 4.7.3 – again #69193

Hasibul Amin Hemel
Blocked

Hi,

Are you using PHP 7 on the server?
Please send login info in private to check.

Thanks

Viewing 25 posts - 826 through 850 (of 1,509 total)
1 2 3 … 33 34 35 … 59 60 61