Hasibul Amin Hemel

HI,

Download Manager requires PHP > 5.4 If you are using an older version please ask your server support to update the PHP. looks like you are using older php version.

Thanks

Hi,

Sorry no such option available. This will require custom code customization.
The result of [file_list] or [file_list_extended] is generated by Table function at libs/class.FileList.php file.

You can add following code in /download-manager/libs/class.FileList.php file to sort file by alphabetical order.

sort($file['files']); // For ascending order

rsort($file['files']); // For descending order

Add this code after line 31

Thanks

Hi,

Please email at support@wpdownloadmanager.com for any order related issue. You will get the new invoice with the correct date. Please send details in the email.

Thanks

Yes, It is not possible to use multiple templates in single category shortcode. But you can use single package shortcode [wpdm_package id="package-id-here" template="template-id"] to show specific free category items. Or you can make a separate category to put free and premium packages and use two different category shortcode with different templates.

Thanks

Hi,

Does only PayPal sandbox mode retrieve total 0 after order? Please send temporary login in private reply to check the issue.

Thanks

Hi,

Please check File Browser Root from Download Settings Basic Access Settings. If it has has right direcotory. There might be permission issue on server.

Please send login in private reply to check the issue otherwise.

Thanks

Hi,

Had to make the following change to CSV Importer accessible to editors. Changed the capability from manage_options to edit_pages

https://www.evernote.com/l/AUflN76xCvdCaZnD3EK148VZxLjZXOym8sUB/image.png

Thanks

Hi,

Please send FTP info and admin login credential in private reply to check the issue.

Thanks

Hi @scottkolbe,

Please create a new thread and post temporary login credential in private reply to check. Or try using direct download URL in the template <a class="wpdm-download-link" href="[download_url]">Download</a> to see if the download works.

Thanks

Hi,

Sorry, it will only share the package with the locks in order to unlock it.

Thanks

Hi,

Sorry, Google API does not provide the direct link to download a large file without virus scan. This is a security feature of google so you do not inveterately become responsible for infecting another computer.

Thanks

Hi,

Seems like you did not use [pdf_thumb_WXH] this shortcode in the template. Please paste this shortcode where you want to show the pdf thumb. Also, give proper Width and Height like ex. [pdf_thumb_250X120] to generate the thumb.

Thanks