Hi,
I have checked your site. The add-ons are available. Can you tell me which addon is missing?
Thanks
Hi,
There might be bootstrap conflict with your theme. Try disabling download manager CSS and check the result.
Also, you can modify the file from wpdm-custom-access-level/wpdm-my-downloads.php
in line 26-36.
Thanks
Hi,
Please try this CSS and let me know if the responsive issue fixed.
.w3eden .col-md-4.col-sm-6.col-xs-12:nth-child(3)::after {
content: '\a';
white-space: pre;
}
Thanks
Hi,
Please use the latest version of the plugin. There might be any conflict with the payment URL. Send login to check. Or try disabling guest checkout.
Thanks
Hi,
Sorry for late reply. Please allow plugin edit for the user you given to check the issue.
Thanks
Please check your FastCGI error log for details report and reply in private reply. It will help to indicate the issue.
Thanks
Hi,
Let me know if the issue is not solved.
Thanks
Hi,
Sorry, this feature does not come with the WPDM pro plugin, This feature is included in the additional addon name WPDM Directory Addon.
Thanks
Put it in your active theme style.css file.
Thanks
Hi,
If you want to disable IP log of users in the download stat.
You have to comment out the following line from libs/class.DownloadStats.php
line 17.
$wpdb->insert("{$wpdb->prefix}ahm_download_stats",array('pid'►(int)$pid, 'uid'►(int)$uid,'oid'►$oid, 'year'► date("Y"), 'month'► date("m"), 'day'► date("d"), 'timestamp'► time(),'ip'►"$ip"));
It will stop saving data of users.
Thanks
Hi,
I hope this is the same ticket as (https://www.wpdownloadmanager.com/support/topic/has-the-product_preview-template-tag-been-implemented-yet/) this one.
Please first try the above CSS in the theme style file and let me know.
Thanks
Hi,
With the WPDM New package
widget you can show the latest uploaded package file. But not sure, if you want to show only files in a widget, there no such option available.
As you want to add a new file in the single package and want to users get notified about it, you can use Newsletter addon.
Thanks
Hi,
As you are using the popup view, the viewport is not same as desktop. So the icon alignment goes wrong. Need to apply CSS to adjust the issue.
First, try this one,
.toolbarButton:before {
font-size: 10px;
padding: 0px 1px;
}
If still the icons are in wrong position.
Please send the page link to check.
Thanks
There might be an issue with that version. If you can send login in private reply, I can check the issue.
Or you can update the plugins manually by deleting the old one and uploading the new one.
Thanks
Hi,
You will get notified when the update is released.
Thanks
Hi,
default speed set to 1mbps, anyhow you can change it from plugins\download-manager\wpdm-start-download.php
, line #16,
$speed = 1024; //in KB - default 1 MB
or you can use the add-on https://www.wpdownloadmanager.com/download/download-speed-control/
Thanks
Hi,
We are still working on the update. You will get notified once after the update release.
Thanks
Hi,
Seems like you don’t have Directory Addon
installed. Please install this addon (https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/) to get the search shortcode working.
Thanks
Hi,
Please send details error report on the issue. If it JS issue, then try disabling js from the downloads settings.
Thanks
Fixed the issue.
Thanks
Hi,
In which page you are trying to set up the search function?
You can use Directory Addon Advance search for search function within a specific page.(Demo: https://demo.wpdownloadmanager.com/wpdmpro/advanced-search/).
Thanks
Hi,
Does the single package view give any error? please send login in private reply to check the permalink issue.
Thanks
Hi,
You should be able to update automatically using license key from the website. As we encountered some problem in the previous versions of the update, it is now solved I hope.
Thanks
As you are using localhost, please check the package file is in the incorrect directory or go to the package edit mode to see if the file link is correct.
It will be helpful if you could try to put the development site online and share the login to check.
Thanks