Humayon

Hi!
You are welcome.
Cheers!

Hi @taraistara,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin. According to the latest update of WPDM PRO or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello @acn,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your mem account/login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hi @hughworm,
If you attached files as URL file size function will not be able to calculate size.
If, still the problem exists then please share your admin login credentials and site URL in a private reply so that we can debug why the file size is not calculating properly and give you a better solution.
I think it’s about your site only because our test size is getting calculated properly.
Thank you

You are welcome.
Cheers!

Hi,
Thank you for your great review. Thought you didn’t.
You are awesome.
Cheers

Hi @admin
Sorry for the inconvenience.
Will you please share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution?
Thank you

Hello,
Hope you are well.
Please use the below code and it will create a color button for you.
<a href="#" class="wpdmloginmodal-trigger btn btn-primary">Login</a>
Thank you

Hello @rodkamd,
Sorry for the inconvenience.
Are you using the latest version of the WPDM plugin?
If still, the problem exists then Will you please share the related page/file URL with us?
Also, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you

Hello @hamidpeya,
We are sorry to say that currently, it’s not possible.
However, we will add an option for that with the next update.
Thank you

Hi @apollosat,
Sorry for the inconvenience. Please update your WPDM Pro to the latest version which is right now 6.0.4 and the other relate add-ons as well. You are still using older version 6.0.2. Please update them, or you can download them from here.
Let us know after updating the main and related add-ons.
Thank you

Hope you are well. And sorry for the inconvenience.
In our test environment files are getting downloaded and count functionality is counting properly while using IDM.
We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons especially Download Limit as well which is right now version 2.6.1. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hello @bernhardsmith,
Sorry for the inconvenience.
Can you please share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution?
Also, make sure that the Premium Packages add-on is deactivated as well if you have installed it previously by following this.
Thank you.