Humayon

Forum Replies Created

Viewing 25 posts - 1,826 through 1,850 (of 2,803 total)

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Sep 12, 2021 at 5:07 am in reply to: Can’t Save Setting #161424

Spectator

Hello @dionassydqi,
Hope you are well.
First of all, make sure that you are using the latest version of the WPDM and Premium Packages add-on.
If, still the problem exists then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
With Regards

Sep 12, 2021 at 4:46 am in reply to: WPDM Tags widget not working #161423

Spectator

Hi @yvonneb,
You are welcome.
Also FYI, it will be adjusted in the upcoming update.
So, please spare us some additional time.
Best Regards

Sep 10, 2021 at 5:10 am in reply to: Paypal Integration Problems. #161339

Spectator

Hi @mygeekglory,
Will you please update your WPDM copty to the latest version which is right now 6.0.7.
Please update them, or you can download them from here.
However, have you tried after disabling this option that it solves the download button issue or not?
Thank You

Sep 9, 2021 at 3:59 pm in reply to: Purchased Add-On Not Working #161311

Spectator

Hi @eizorugged,
In my inspection, I found you are using an older version of the WPDM Pro and the Advanced Access Control plugin.
We have released the latest version 6.0.7 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them specially the Advanced Access Control add-on, or you can download them from here.
I hope it will work fine then. Auto-install sometimes fails due to auth error or server file permission issue, can you please try after manually install the plugins?
Thank You

Sep 9, 2021 at 3:34 pm in reply to: Error when activate-plug in #161308

Spectator

Hi @min999,
Hope you are well and sorry for the inconvenience.
Can you please uninstall and then remove the older version of the WPDM Pro plugin first.
After that reinstall the latest version again.
I hope your problem will be solved. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
With Regards

Sep 9, 2021 at 3:29 pm in reply to: Purchased Add-On Not Working #161306

Spectator

Hello @eizorugged,
Might be you are using the older version of The Advanced Access Control plugin. Make sure that you are using the latest version which is right now 3.2.0.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
With Regards

Sep 9, 2021 at 2:35 pm in reply to: Open in new tab – Change archive page – Disable extra password – etc. #161292

Spectator

Hello @boostmybrand,
Hope you are doing great.
1. We are checking this issue and We will let you know about this.
2. Please follow this screenshot in order to edit the relevant PHP file.
3. Not clear about this. Will you please explain a bit more by providing some screenshots or even a screencast?
4. Simply just assign a role for the specific category and make sure that you have removed the assigned user role from the package settings. It should work.
5. Currently, this is not possible. However, you can request it as a feature here. You can use Edit Package from the admin bar as well.
Thank You

Sep 9, 2021 at 6:31 am in reply to: Link on Access Denied button #161242

Spectator

Hello @essentially-empowering,
Please follow this?
It should solve your issue.
Thank You

Sep 9, 2021 at 5:42 am in reply to: Auto-Sync Local Files Attached With Packages #161237

Spectator

Hi @shajela,
It will Auto Upload All attached Files from Server to S3 into your specified folder.
Have a look at this.
With Regards

Sep 9, 2021 at 5:13 am in reply to: Purchased Add-On Not Working #161235

Spectator

Hi @eizorugged,
Hope you are well. And sorry for the inconvenience.
Auto-install sometimes fails due to auth error or server file permission issue, however, you always can download and install any add-on from the below link.

User Dashboard

I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Sep 9, 2021 at 5:08 am in reply to: Paypal Integration Problems. #161234

Spectator

Hello @mygeekglory,
Hope you are well. And sorry for the inconvenience.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Sep 8, 2021 at 8:45 am in reply to: Link on Access Denied button #161183

Spectator

Hello @essentially-empowering,
Hope you are well.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where we can check this.
Thank You

Sep 8, 2021 at 7:31 am in reply to: Auto-Sync Local Files Attached With Packages #161180

Spectator

Hello @shajela,
Hope you are doing great.
1. You can control this by setting a cron job for url sitename.com?s3sync=1
2. It is one way, from server to S3 sync, S3 to server doesn’t need here.
3. It doesn’t sync any directory, it sync files attached with packages
Thank You

Sep 8, 2021 at 7:22 am in reply to: Icon SVG -> PNG #161179

Spectator

Hello @greggus,
Glad to hear that.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
With Regards

Sep 8, 2021 at 5:51 am in reply to: Breadcrumb Navigation wpdm_archive_flat #161176

Spectator

Hi @okko-comunicazione,
We are not clear about your requirement.
Can you please explain a bit more by using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
With Regards

Sep 8, 2021 at 5:49 am in reply to: Pagination not working if page has query string #161175

Spectator

Hi @otrok,
The free update will be available within this week. So, please spare us some additional time.
Thank You for your patience and cooperation.
Regards

Sep 8, 2021 at 5:40 am in reply to: Icon SVG -> PNG #161174

Spectator

Hi @greggus,
When you will not select an icon WPDM automatically assign a file icon based on the attached file type, for some shortcodes. And that icon is SVG one. So by selecting the png icon when creating a package, the png icons will be applied always. Please check this.
Hope You understand.
Thank You

Sep 8, 2021 at 5:30 am in reply to: _MACOSX folder included with file downloads #161173

Spectator

Hi @roddyferal-agency,
Yes, exactly whenever you made a zip in MACOSX it will add _MACOSX which will not show in MACOSX but however it will show in the windows or other OS platforms because _MACOSX is not supported on them.
Also, you can check this article in order to bypass it.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
With Regards

Sep 8, 2021 at 4:55 am in reply to: WPDM Tags widget not working #161170

Spectator

Hello @yvonneb,
Sorry for the inconvenience.
We found the issue and forwarded it to our development team. We will let you know about it ASAP.
Thank You

Sep 7, 2021 at 2:09 pm in reply to: _MACOSX folder included with file downloads #161131

Spectator

Hello @roddyferal-agency,
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us where the issue exists.
Thank You

Sep 7, 2021 at 1:46 pm in reply to: Icon SVG -> PNG #161125

Spectator

Hello @greggus,
Hope you are well.
Can you please let us know which icons do you want to change?
You can provide us with some screenshots using this tool.
Thank You

Sep 7, 2021 at 9:41 am in reply to: New cookie settings after update? #161110

Spectator

Hi,
Yes, you are welcome. We will try to add this setting in the future release.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
With Regards

Sep 7, 2021 at 9:21 am in reply to: New cookie settings after update? #161106

Spectator

Hi @webrealisation,
Hope you are well.
You can disable cookies easily by adding the below code in your wp-config.php file.
define( 'WPDM_ACCEPT_COOKIE', false );
Thanks

Sep 7, 2021 at 8:09 am in reply to: Error after update to verion 6.0.5 #161099

Spectator

Hi @cm2media,
Can you please let us know after changing the theme to another default theme for checking, still the links are appearing or not as the site map report does not contain any such above-mentioned link?
Let us know about it.
Thank You

Sep 7, 2021 at 7:52 am in reply to: Pagination not working if page has query string #161098

Spectator

Hello @otrok,
yes, please test and then let us know about it.
Thank You

Viewing 25 posts - 1,826 through 1,850 (of 2,803 total)

← 1 2 3 … 73 74 75 … 111 112 113 →