Shahjada

Forum Replies Created

Viewing 25 posts - 2,251 through 2,275 (of 15,650 total)
Jul 9, 2020 at 12:48 pm
#132509
Keymaster
Shahjada
Staff OP

You can do that from the MailChimp form builder:

Image 2020-07-09 at 6.47.45 PM

The same contact will not be added twice from wpdm email lock.

Jul 9, 2020 at 11:52 am
#132507
Keymaster
Shahjada
Staff OP

Hi,
It is working fine now. It was not working as the phone field. was mandatory but, you. didn’t add any value for this, however, I’ve just added. a placeholder value to resolve it. You may make phone number optional or add a custom field with email lock for asking the phone number.

Image 2020-07-09 at 5.51.46 PM

Jul 9, 2020 at 8:54 am
#132500
Keymaster
Shahjada
Staff OP

Hi,
Please give me temporary wp-admin login info in a private reply to check your setup.

Jul 9, 2020 at 8:13 am
#132495
Keymaster
Shahjada
Staff OP

Hi,
Please send an order note from order details page to disable auto-renewal.

Jul 8, 2020 at 4:41 pm
#132474
Keymaster
Shahjada
Staff OP

undefined was coming, as the UI configuration was incomplete, I just went to Admin Menu ► Downloads ► Settings ► User Interface and “Saved Settings” one, and now it is working fine.

Jul 8, 2020 at 4:10 pm
#132472
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Jul 8, 2020 at 3:11 pm
#132469
Keymaster
Shahjada
Staff OP

Hello @cestrian77, did you try disabling the cache plugin or from another browser? From my pc, I see js code updated and masked download link will work fine.

Jul 8, 2020 at 3:01 pm
#132467
Keymaster
Shahjada
Staff OP

Hello @cestrian77, you need to clear site cache, you also may try disabling cache plugin temporarily. However, please give me your URL to check.

Jul 8, 2020 at 2:59 pm
#132466
Keymaster
Shahjada
Staff OP

Hi,
I’ve tested on your site, email function is triggering properly, please check your server or contact hosting support about the issue, which mail function is not sending emails.

Jul 8, 2020 at 2:16 pm
#132464
Keymaster
Shahjada
Staff OP

Hi,
I’ve adjusted the issue and updated plugin.

Jul 8, 2020 at 10:51 am
#132452
Keymaster
Shahjada
Staff OP

Hi,
Please give me temporary wp-admin login info in a private reply to check your issue.

Jul 8, 2020 at 6:06 am
#132435
Keymaster
Shahjada
Staff OP

Hi,
I’m adjusting it. However, if you see any such issue in the future, please user attempt block recovery option instead of the convert to HTML:
Image 2020-07-08 at 11.57.48 AM

Jul 8, 2020 at 5:52 am
#132433
Keymaster
Shahjada
Staff OP

However, if you want to add simple math captcha ( not reCaptcha ) or any additional field with email lock from, you may use Advanced Custom Field add-on ( https://www.wpdownloadmanager.com/download/advanced-custom-fields/ ), we shall add simple math captcha ( not reCaptcha ) support for that add-on with the next update.

Jul 8, 2020 at 5:48 am
#132431
Keymaster
Shahjada
Staff OP

Hi,
I see you have enabled 2 locks ( Email lock and reCaptcha lock ), users need to apply anyone to download the item, not both. Lock options work as OR not AND.

Jul 8, 2020 at 5:27 am
#132429
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Jul 7, 2020 at 8:50 am
#132308
Keymaster
Shahjada
Staff OP

That is not coming from a widget, the items per page there probably controlled by your theme or any other plugin.

Jul 7, 2020 at 5:21 am
#132299
Keymaster
Shahjada
Staff OP

Hi,
Thanks for pointing it out, we have fixed the issue. Plugin is updated on your site too. Thanks.

Jul 7, 2020 at 4:44 am
#132298
Keymaster
Shahjada
Staff OP

Hi,
It was probably due to cache, download links are working for me. Please try now.

Jul 6, 2020 at 6:18 pm
#132289
Keymaster
Shahjada
Staff OP

We have adjusted it on our side too. So, no worry about the next update.

Jul 4, 2020 at 12:26 pm
#132209
Keymaster
Shahjada
Staff OP

There it should work fine, if not, then it could be an issue. with your theme or another active plugin.

Jul 4, 2020 at 12:18 pm
#132207
Keymaster
Shahjada
Staff OP

You can use shortcodes in any pages except in the file description.

Jul 3, 2020 at 9:24 pm
#132195
Keymaster
Shahjada
Staff OP

The shortcode is generated from that file/download, you actually don’t need to put it there at all, however, the shortcode is necessary, when you want to show the file/download to somewhere else, like in another page or post.

Jul 3, 2020 at 9:14 pm
#132192
Keymaster
Shahjada
Staff OP

Okay, may you please tell me why did you put the shortcode [wpdm_package id='1405'] in the page content?

Jul 3, 2020 at 7:46 pm
#132188
Keymaster
Shahjada
Staff OP

Hi,
You can’t use same page shortcode in the page content like this:
Image 2020-07-04 at 1.43.21 AM
That creates an infinite loop. Also, there is no need for that.
The page is showing fine now:
Image 2020-07-04 at 1.44.48 AM

Jul 3, 2020 at 4:30 pm
#132174
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Viewing 25 posts - 2,251 through 2,275 (of 15,650 total)