Forum Replies Created
Hi,
Please give me temporary wp-admin login info in a private reply to check your setup.
Hi,
Please send an order note from order details page to disable auto-renewal.
undefined was coming, as the UI configuration was incomplete, I just went to Admin Menu ► Downloads ► Settings ► User Interface and “Saved Settings” one, and now it is working fine.
Hello @cestrian77, did you try disabling the cache plugin or from another browser? From my pc, I see js code updated and masked download link will work fine.
Hello @cestrian77, you need to clear site cache, you also may try disabling cache plugin temporarily. However, please give me your URL to check.
Hi,
I’ve tested on your site, email function is triggering properly, please check your server or contact hosting support about the issue, which mail function is not sending emails.
Hi,
I’ve adjusted the issue and updated plugin.
Hi,
Please give me temporary wp-admin login info in a private reply to check your issue.
However, if you want to add simple math captcha ( not reCaptcha ) or any additional field with email lock from, you may use Advanced Custom Field add-on ( https://www.wpdownloadmanager.com/download/advanced-custom-fields/ ), we shall add simple math captcha ( not reCaptcha ) support for that add-on with the next update.
Hi,
I see you have enabled 2 locks ( Email lock and reCaptcha lock ), users need to apply anyone to download the item, not both. Lock options work as OR not AND.
That is not coming from a widget, the items per page there probably controlled by your theme or any other plugin.
Hi,
Thanks for pointing it out, we have fixed the issue. Plugin is updated on your site too. Thanks.
Hi,
It was probably due to cache, download links are working for me. Please try now.
We have adjusted it on our side too. So, no worry about the next update.
There it should work fine, if not, then it could be an issue. with your theme or another active plugin.
You can use shortcodes in any pages except in the file description.
The shortcode is generated from that file/download, you actually don’t need to put it there at all, however, the shortcode is necessary, when you want to show the file/download to somewhere else, like in another page or post.
Okay, may you please tell me why did you put the shortcode [wpdm_package id='1405'] in the page content?




