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Shahjada

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Oct 21, 2012 at 4:39 pm in reply to: Activation Code stopped working #2525

Shahjada
Keymaster

please send your license key to support@wpdownloadmanager.com

Oct 21, 2012 at 4:39 pm in reply to: New Packages Widget #2524

Shahjada
Keymaster

hi,
I’m updating it in your site within next few hours

Oct 21, 2012 at 7:40 am in reply to: Domain Names #2517

Shahjada
Keymaster

please send your license key to support@wpdownloadmanager.com

Oct 21, 2012 at 7:36 am in reply to: Make not permitted downloads invisible? #2515

Shahjada
Keymaster

yes, but that will require to change in codes

Oct 21, 2012 at 7:32 am in reply to: Deleted categories are still visible in directory #2514

Shahjada
Keymaster

deleted category should not be visible at frontend except the page us cached, please clear your site cache and check again

Oct 21, 2012 at 7:30 am in reply to: Getting error File not found #2513

Shahjada
Keymaster

file not found issue may also happen for file name. please try changing file name and re-upload again

Oct 21, 2012 at 7:28 am in reply to: Something is worong with templates? #2512

Shahjada
Keymaster

please give your url here to check

Oct 21, 2012 at 7:27 am in reply to: Support Help #2511

Shahjada
Keymaster

support team doing the sample setup in your site soon

Oct 21, 2012 at 7:23 am in reply to: Facebook Lock #2510

Shahjada
Keymaster

none of those is actually issue with plugin. activate front-end css from wpdm settgins to hide “x loading…” text. facebook lock could be a conflict with your other plugin or theme. Please send a temporary wp0admin login info to support@wpdownloadmanager.com to check your issue.

Oct 17, 2012 at 6:49 am in reply to: Custom name for popup link #2483

Shahjada
Keymaster

not clear , may you please explain little more with an example

Oct 15, 2012 at 7:31 pm in reply to: New Packages Widget #2475

Shahjada
Keymaster

please send a temporary wp-admin login info to support@wpdownloadmanager.com to check the issue

Oct 15, 2012 at 3:59 am in reply to: External template #2468

Shahjada
Keymaster

Sample file already included with plugin, location: “/plugins/download-manager/templates/1package-details.php”

Oct 15, 2012 at 3:56 am in reply to: New Packages Widget #2467

Shahjada
Keymaster

you can create a matching link template ( http://www.wpdownloadmanager.com/docs/integrated-templates/ ) from template section as better for your site and select the template for the widget.

Oct 14, 2012 at 9:03 pm in reply to: New Packages Widget #2461

Shahjada
Keymaster

i’m not clear enough about your issue, may you please explain it little more.

Oct 14, 2012 at 8:52 pm in reply to: Plugin Install Failed #2460

Shahjada
Keymaster

that is a theme ( http://www.wpdownloadmanager.com/download/wpdm-prime/ )
plugin is here http://www.wpdownloadmanager.com/download/download-manager-pro-v3-3-x/

Oct 14, 2012 at 8:46 pm in reply to: Facebook Lock #2459

Shahjada
Keymaster

please share front-end url to check your issue.

Oct 14, 2012 at 8:20 pm in reply to: Download Errors and Server setup #2458

Shahjada
Keymaster

hello Miho,
I was in vacation and extremely sorry for the delay. Please send your license key to support@wpdownloadmanager.com

Oct 14, 2012 at 7:54 pm in reply to: Bug in password entry #2456

Shahjada
Keymaster

please don’t use enter button for now. We have enabled the use of “enter” button from next update

Oct 14, 2012 at 7:42 pm in reply to: Money back #2454

Shahjada
Keymaster

@idkzhang,
thanks for your comment.

@rgalindomelasciencescom,
many great sites using wpdm pro, please check the could and reviews at fronpage of the site. But as idkzhang explained the matter you may face an issue because of conflict with other plugin you using there or any other server reason. Its 99.99% true. As we working on it continuously to make it bug free and we are also co-operating wpdm pro user if any of them facing such issue. So please let me know where you facing your issue actually before you use the word “BUGGY”.

Oct 14, 2012 at 7:23 pm in reply to: Edit Categories #2453

Shahjada
Keymaster

you can change category name but not the id.
and you can’t assign icon or image to each category.

Oct 14, 2012 at 7:11 pm in reply to: CSS issue? #2452

Shahjada
Keymaster

you can edit archive page css from the file “/wpdm-archive-page/wpdm-archive-page.php”

Oct 14, 2012 at 6:12 pm in reply to: Packages and Categories in multilanguage? #2451

Shahjada
Keymaster

wpdm don’t have such option to create different language version using wpml

Oct 14, 2012 at 5:30 pm in reply to: Possible to not write errors to error log or limit error messages? #2450

Shahjada
Keymaster

you can disable error log from your server, anyhow we also adding an option for that with next update

Oct 14, 2012 at 4:44 pm in reply to: General issue #2446

Shahjada
Keymaster

hi,
sorry for delay, support team checking your issue now

Oct 14, 2012 at 4:31 pm in reply to: WPDM archive error #2445

Shahjada
Keymaster

yes, please mail ftp and wp-admin login info to support@wpdownloadmanager.com

Viewing 25 posts - 15,376 through 15,400 (of 15,605 total)
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