Shahjada

please remove “wpdm-sliders” add-on

try now

please use extended link/page template rather then popup for social locked downloads ( http://www.wpdownloadmanager.com/docs/integrated-templates/ )

it actually takes your server time.

@pleinen, unlocked.

try updating permalink structure , also please check package and category slug in download manager settings page

you simply need to create a link template for that, please follow the instructions here http://www.wpdownloadmanager.com/docs/integrated-templates/

I need to check it there, may you please send a temporary wp-admin login info to support@wpdownloadmanager.com

send me a temporary wp-admin login info to support@wpdownloadmanager.com, i’ll check this.

may be any other plugin installed in your site printing some chars which adding with downloaded content and crushing the file format. Try disabling other plugins.

2) yes, but you can change the message from settings page

– looks like acount “tester” is only allowed to download a few file under category “How to use this site” and “newsletter”

to get rid of block signed pacakge for guest user, will require some customization in code.

3) you can create role using any role editor plugin and assign those to particular package as per your need.

yes, fixed. its was something with your theme

I hope support team is already checked and resolved your issue. but, please let me know if you still facing any problem.

please send a temporary wp-admin login info to support@wpdownloadmanager.com to check your issue

please let me know, which link template are you using there, default one or you created new one?

support team checked and they got everything is working fine, but may you please explain little more specifically if you still facing any issue.

unlocked

ok, got the issue, its happening for default permalink structure, if you enable flat link with post name it will be ok, but we are release new update with this issue fixed asap.

we are creating an ad for social sharing ( free ), also new update on wpdm pro coming where it totally moving to custom post type and there will not have any such issue.

give me your url to check

please send a temporary wp-admin login info to support@wpdownloadmanager.com to check the issue.

looks like you didn’t select result page from settings

please deactivate and reactivate the plugin. that will resolve your issue. But if you are using wordpress multi-site, don’t network activate the plugin , activate it from sub-site.

okay, got the issue, working on it.

1) looks like there are not sub cats, but if there are sub cats, please keep access filed ( in add/edit category window/form ) empty, then category will be visible there
2) you will see blocked sign after login if loggedin use don’t have access to that download. The hide everything options will work for category short-code only, but we are adding it in directory with next update
3) no such ready way there, but we can help you there. you need to tell me the user role name