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Shahjada

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Dec 22, 2013 at 4:29 pm in reply to: email lock title not save in database #10626

Shahjada
Keymaster

please send a temporary wp-admin login info to support@wpdownloadmanager.com to check your issue.

Dec 22, 2013 at 4:27 pm in reply to: may i add new question at email lock #10625

Shahjada
Keymaster

to add additional feature you will need wpdm microform add-on

Dec 22, 2013 at 4:27 pm in reply to: Install falied. #10624

Shahjada
Keymaster

in order details page there are 3 items, if you use right most download button, it will download all 3, so you need to unzip first, better is using individual download link next to each item then install

Dec 22, 2013 at 4:25 pm in reply to: Problem with the plugin bns-featured-category #10623

Shahjada
Keymaster

canonical-url.php is deprecated from v4.0.0 , anyhow in single page the_content should be called once, everywhere else the_except, so that actually issue with the other plugin

Dec 22, 2013 at 11:10 am in reply to: Short code issue #10621

Shahjada
Keymaster

create a link template with only tag [download_count] and use [wpdm_package id=xx tmeplate=the-template-id] .

Dec 22, 2013 at 11:08 am in reply to: Something graphic wrong with version 3.3.8 #10620

Shahjada
Keymaster

I tested your site on iPad & iPhone , didn’t see anything like that

Dec 22, 2013 at 11:00 am in reply to: can't get wpdm_category shortcut working in v4 rc1 #10619

Shahjada
Keymaster

category short-code will be available again from rc2, btw, rc2 coming tomorrow.

Dec 22, 2013 at 10:39 am in reply to: Export Subscribers to CSV #10618

Shahjada
Keymaster

it only will export emails actually.

Dec 22, 2013 at 9:34 am in reply to: Install failed #10617

Shahjada
Keymaster

please unzip the file first, there you will see 3 zips inside that, or download specific zip from orders page:

but now that will be 4.0.0.RC1 instead of beta 1

Dec 22, 2013 at 9:31 am in reply to: Email lock: nothing happens #10616

Shahjada
Keymaster

use page template = “Single Column, Image Top, Extended” or same page template used for first package.

Dec 22, 2013 at 9:28 am in reply to: 3.3.6 Issues with Pagelines and Jetpack #10615

Shahjada
Keymaster

ok, we will change the url

Dec 22, 2013 at 9:27 am in reply to: modify link-template-default-icon.php #10614

Shahjada
Keymaster

for wpml support you have to move to wpdm pro 4.0.0

Dec 20, 2013 at 3:56 am in reply to: Advanced Access Control – show all downloads for user doesn't seem to work #10596

Shahjada
Keymaster

yes, but if you are using wpdm pro 4.0.0 rc1, the add-on still will not work for you as we didn’t converted all add-on yet.

Dec 20, 2013 at 3:52 am in reply to: Bulk Import Not Working #10595

Shahjada
Keymaster

yes, rc2 coming 22th Dec, 2013

Dec 18, 2013 at 5:07 pm in reply to: Download Manager Subscribers end up as Subscribers in WordPress Installation #10572

Shahjada
Keymaster

@ThomasCrown, please at least share an url so that I can check where you facing problem and suggest you the solution properly.

Dec 17, 2013 at 9:06 pm in reply to: Pre Sale Question – Search #10548

Shahjada
Keymaster

wpdm pro don’t need special search option anymore as it already moved to cpt, regular seach feature with wp will work fine for wpdm pro 4.0

Dec 17, 2013 at 9:04 pm in reply to: Search Only #10547

Shahjada
Keymaster

now wpdm pro v4.0 rebuilt with cpt and you will be able to use wp’s regular search feature. no extra option will be required for that.

Dec 17, 2013 at 9:02 pm in reply to: Before I upgrade to Pro #10546

Shahjada
Keymaster

sorry for delayed reply, we are in heavy load with wpdm pro v4.0 release. anyhow in wpdm 4.0 , it moved to custom post type and category uses custom taxonomy and you can use any category re-order plugin to sort that.

Dec 17, 2013 at 9:00 pm in reply to: linked text is overlapping the download image #10545

Shahjada
Keymaster

please give me your url to check

Dec 17, 2013 at 8:59 pm in reply to: modify link-template-default-icon.php #10544

Shahjada
Keymaster

use like:

<a href="[download_url]">[title]</a>
Dec 17, 2013 at 8:58 pm in reply to: Download doesn't work – blank page, ascii char… #10543

Shahjada
Keymaster

please make download-manager plugin files writable, we may need to edit some file to test the issue.

Dec 17, 2013 at 8:21 pm in reply to: Make not permitted downloads invisible? #10542

Shahjada
Keymaster

please mail to support@wpdownloadmanager.com

Dec 17, 2013 at 8:20 pm in reply to: Cannot Save Package Edits using Internet Explorer #10541

Shahjada
Keymaster

@thermalind, extremely sorry for delays, we are in heavy load with wpdm pro 4.0 release, please send a temporary wp-admin login info to support@wpdownloadmanager.com to check your issue.
btw, you may move to wpdm pro 4.0 , as wpdm pro move to custom post type there, which will resolve some issues automatically and will give me more flexibility like regular post/page. But still you may get some minor issue there (anyhow they will not cause any functional trouble) and we are working on those.

Dec 17, 2013 at 7:27 pm in reply to: individual download #10539

Shahjada
Keymaster

sorry, actually no such option

Dec 17, 2013 at 7:26 pm in reply to: Invalid licens key #10538

Shahjada
Keymaster

@Moaks, unlocked

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