Shahjada

I need to check it in your installation, please send temporary wp-admin login info to support@wpdownloadmanager.com

please send temporary wp-admin login info to support@wpdownloadmanager.com to check your issue.

no issue with IIS, you may send a temporary wp-admin login info to support@wpdonwloadmanager.com , support team will check

sorry for the delay, not ready yet, but trying to clear within next week.

1. Delete wpdm pro 3 from wp-admin plugin manager ( don’t worry, it will not delete your files )
2. Install & Activate v4
3. Install WPDM 3 to 4 Data Migration Add-on
4. Go to Download Manager Settings Page
5. Click on migrate Tab
6. There you will see the list of all old packages, select max 100 package at a time, then click on “Save Settings” button at the button ( but if you can set exce
7. You can do that repeatedly until you are done with importing all packages
8. Finally you’re ready to continue with wpdm pro v4

Here is v4 wpdm pro using custom post type, so after import all package ID will be change. We had no way to keep IDs same. So you will have to change package short-codes from anywhere you used to set proper package ids.

if you see any css issue, refresh browser cache. it will look ok then.

yes, next update coming within 48 hours.

yes, you need to use short-code [wpdm_frontend] for front-end ui .
I need to check that in your installation, please send temporary wp-admin login info to support@wpdownloadmanager.com

1. ok with v4.0.5
2. now you can use custom field tag in link and page template like [custom_field_name]

please ask your server/hosting support to enable “open_basedir” support

@twomuch, I see you already migrated files and they are working fine , may you please tell me specifically where you facing problem.

looking good, you may try this http://www.wpdownloadmanager.com/download/wpdm-image-button/ , also here are http://www.wpdownloadmanager.com/downloads/add-ons/ some other free add-on could be nice for your need.

now wpdm pro using features image as main preview image, if your theme intentionally remove featured image support from theme you may not see that.

for single license renew its same price $45, for business & dev license renew, price is 60% of original price.

@rbosman, your purchase date is February 06, 2013. 1 year update access is already expired, so why you don’t have access to download.

@visualale, don’t worry, we will take care of that :), you can upgrade the plugin, then support team will update the add-on for you.

within next 2 weeks.

<a href="[download_link]"> is wrong, as [download_link] will generate complete link, but [download_url] can generate directly download url to public packages. got me?

actually they should be listed under subscriber menu, please try deactivate and re-activating the plugin

please send temporary wp-admin login info to support@wpdownloadmanager.com

lots of things are change in wpdm pro v4, as it have moved to csutom post type. v4 docs are here http://newlook.wpdownloadmanager.com/docsfor/download-manager-pro/ , but there is nothing much about category now, as it is using custom taxonomy and same usage as regular post category.

@JoanneH,
here it is:

@cbenson583, thanks

need to check it in your installation, please send a temporary wp-admin login info to support@wpdownloadmanager.com

sorry, you can’t change page template globally, need to page template editing specific page, but another way is edit the file /plugins/download-manager/templates/page-template-1col-ex-autdio.php or create a page template single-wpdmpro.php in your theme dir, but if you want to add download link in archive page you need to create custom archive page template archive-wpdmcategory.php in your theme dir, anyhow those are related to theme development.

may you please give me your order ID to search your and account link.

rename the file taxonomy-wpdmcategory.php