Shahjada

Forum Replies Created

Viewing 25 posts - 76 through 100 (of 15,605 total)

Shahjada
Keymaster

It will not affect any other form pages, but, after you see LiveForm, I know you will continue using it for other pages too :).


Shahjada
Keymaster

You may also send me temporary wp-admin login info in a private reply, I shall set that up there for you with LiveForms.


Shahjada
Keymaster

Hi,
It looks like cf7 changed their response feedback handling functions. Now, due to their innerText property call in js, the chrome showing the html in encoded text.

However, in this case, we recommend you using our live form plugin, which will work great in this case, also has many other awesome features.

WordPress Contact Form, Drag and Drop Form Builder Plugin – Live Forms

in reply to: Message link broken #198463

Shahjada
Keymaster

Hi,
We have no control over that, it is probably coming from any role manager plugin your are using.

in reply to: Remove currency symbol from invoice #198211

Shahjada
Keymaster

I know :), we added the hook. But when using prepaid credit add-on, along with regular payment option, it works like multi-currency checkout.

in reply to: Remove currency symbol from invoice #198027

Shahjada
Keymaster

Please update premium packages and wpdm pre-paid add-on, that will resolve your issue.

in reply to: PDF Viewer – Errors Occurring #197833

Shahjada
Keymaster

Hi,
WPDM doesn’t have any such limitation from itself, mostly it will depend on your server configuration and server/hosting support can suggest your better for that. From our side, what we can suggest you, to speed up the process, you can use our amazon s3 add-on and store the pdf files in s3, that will certainly resolve your server problem.


Shahjada
Keymaster
This reply has been marked as private.
in reply to: Customer lost access after cancelling subscription #197680

Shahjada
Keymaster

We are working on it, we have fixed the “Reconnect” button. Update is coming soon.

in reply to: Customer lost access after cancelling subscription #197421

Shahjada
Keymaster

There are 2 options, cancel payment ( stop subscription payment ) and cancel subscription. If user cancel payment, they will will have access until their subscription period expires. But if they cancel subscription, it will stop payment and also will disable their access.


Shahjada
Keymaster

You may need to create new order if you don’t see renewal option.

in reply to: Filename isn’t saving #196398

Shahjada
Keymaster

I’ve tested wpdm here https://dev-wpdmpro.pantheonsite.io/wp-admin/ ( Login: demo/demo ). It is working fine.


Shahjada
Keymaster

You need to renew your order to get access to the latest version.

in reply to: Can’t get into Order# WPDM5EA252CD7262A #196219

Shahjada
Keymaster
This reply has been marked as private.
in reply to: Can’t get into Order# WPDM5EA252CD7262A #196218

Shahjada
Keymaster
This reply has been marked as private.
in reply to: Can’t get into Order# WPDM5EA252CD7262A #196213

Shahjada
Keymaster
This reply has been marked as private.
in reply to: View count not accurate #196187

Shahjada
Keymaster

Hi,
View count triggers when someone views the page, however, view count may skip due to browser or page cache or someone access download link directly.

in reply to: How do I see all downloads assigned to a User? #196115

Shahjada
Keymaster
This reply has been marked as private.
in reply to: How do I see all downloads assigned to a User? #196111

Shahjada
Keymaster

This is not a flaw and at this moment you’re the only user who need that feature, however, we have noted it for implementation.

in reply to: How do I see all downloads assigned to a User? #196106

Shahjada
Keymaster

Hi,
No worry, your feature request is noted from implementation.

in reply to: Payment/subscription issue #195874

Shahjada
Keymaster

I’ve updated the membership add-on, found and bug with checkUserSubscriptionsValidity function during user login. It has been fixed now. Also, added a new action button labeled RECONNECT with subscription list to sync user subscription data from payment system. Everything should be working fine now, however, let me know if you face any other issue.

in reply to: Payment/subscription issue #195858

Shahjada
Keymaster

Working on it now.

in reply to: Payment/subscription issue #195851

Shahjada
Keymaster

I’m checking this scenario now. No worry, it will be working fine soon.

in reply to: Paid but expired #195558

Shahjada
Keymaster

Sorry for your inconvenience. Your order is active now, also it is now fixed permanently :).

in reply to: MFA #195428

Shahjada
Keymaster

The add-on has been published:

WordPress Two Factor Authentication

Viewing 25 posts - 76 through 100 (of 15,605 total)