Shahjada

Please use tags [#sender_name#], [#sender_first_name#], [#sender_last_name#], [#sender_login#], [#sender_email#] to add sender’s info.

guest order, please check the last order

Hi,
As well as keeping edited template file in your active theme folder, your can keep template files any custom location you want, you simply need to introduce the new template dir using filter hook wpdm_template_path.
Please check:

wpdm_template_path

What I meant, probably due to cached page, you are seeing the download button instead of limit expired message, and as limit is already expired, download link is not serving the file anymore.

ok now.

Hi,
download button will be replaced by the message automatically when limit is over. It will redirect, if old cached page still showing the download button.

Please use:

wpdm_onstart_download

It looks like you are using dropbox business account now, but in wpdm dropbox settings you selected “personal”

It was because dropbox add-on was not active. I’ve activated dropbox add-on, now you need to reconnect dropbox from wpdm cloud storage settings.

Hi,
Found the issue, we shall adjust it with the next update.

Please give me temporary wp-admin login info in a private reply to check your issue.