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Invalid-Download-Link

Viewing 7 posts - 1 through 7 (of 7 total)
Mar 7, 2023 at 4:11 pm #184520

Rich Wilkins
Participant

We are using the plugin and have some files which we have added a password to. When users try to download them it comes up with a message saying invalid-download-link after we have entered the password.

Mar 8, 2023 at 6:57 am #184554

Nayeem Riddhi
Moderator

Hello Rich Wilkins,

Hope you are well. And sorry for the inconvenience. can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Mar 8, 2023 at 3:29 pm #184589

Rich Wilkins
Participant
This reply has been marked as private.
Mar 8, 2023 at 3:56 pm #184593

Nayeem Riddhi
Moderator

Hello Rich Wilkins,

I have checked that there are many plugins installed on your site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.

Thank you again and regards

Mar 9, 2023 at 9:44 am #184617

Shahjada
Keymaster

okay now, had to reactivate and reactivate.

Mar 9, 2023 at 3:01 pm #184626

Rich Wilkins
Participant

All working now thanks

Mar 9, 2023 at 5:35 pm #184631

Nayeem Riddhi
Moderator

Glad to hear that. If you get some free moments, please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot :). Thanks in advance.

Viewing 7 posts - 1 through 7 (of 7 total)

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