Shahjada

1. please give me the affected url and temporary wp-admin login info in a private reply.
2. If you asking for individual files in a package, that is not possible.

Thanks savvasha

🙂

please give me temporary wp-admin login info in a private reply.

only selected roles will have access, but “All Visitors” are selected for packages under this category, then everyone will have access. You need to remove any selection from access field under individual package settings.

Don’t worry, if you believe on that issue ( even there is any issue or not in v4.2.2 ), please update to v4.3.0, we have added some improvement and fixed all issues found with v4.2.2, but you should see update notice in your dashboard like others as soon as new version released, however, please subscribe from here http://www.wpdownloadmanager.com/purchases/ to get email notification.

Still same. The error is happening when trying to save settings:

https://www.evernote.com/l/AV3u-1Ij7B5OcaZ15tggtgrIPKQgLPinrc8B/image.png

Please give me temporary wp-admin login info in a private, I’ll update it for you.

Looks fine for me: https://www.evernote.com/l/AV1v9i5BCohFmaCvK8Eqam-Cv0lIOtHVXHkB/image.png

Please check if you assigned a category which have all visitor access.

As you already applied email lock option, you don’t need to add limit, so if you remove limit, the issue will be resolved.

The short-code is [wpdm_packages items_per_page=12]

In that case, simply edit that template and remove [download_link] tag

It should be like 2nd image when you use download_link=1, anyhow please give me temporary wp-admin login info in a private reply to check.

Yes, already added in my side for next update.

may you please tell me which email address your used

Looks like it is something with your server/hosting, please give me ftp access too, to check it in details.

You can do that from next update safely, as we are adding templating support. Now you will have to edit core file at /premium-package/tpls/ dir.

v4.2.2 sent to your email, but it is not an issue with wpdm version.

Probably some files are missing from upload.

1. Deactivate & Delete current installation
2. Download latest version again
3. Install and activate

Or give me temporary wp-admin login and ftp info in a private reply, I’ll check and install it for you.

Use red button on left of cart item to delete.

May you please explain little more.

Another update of premium package add-on is coming within next 2 weeks.

First, please update to v4.3.0, then if you still see the issue, please upload attached icon in /download-manager/file-type-icons/ dir

PHP code returning class not found for new imagick(), which mean imagick is not installed or not working properly. Please try reinstalling.

@Marblanc, it couldn’t same server issue like @esantek, but I need to check it in your installation to tell specifically, please give me temporary wp-admin login info in a private reply.