Shahjada

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Viewing 25 posts - 26 through 50 (of 15,605 total)
in reply to: How to force the plugin to use local hosted font? #202818

Shahjada
Keymaster

You can disable good font from wpdm ui settings.
And use theme customizer’s custom css option to add any font from your local source.
Please check for instructions:

Step-by-Step Guide: Adding Custom Fonts to Your WordPress Site

in reply to: I just renewed my license! #202678

Shahjada
Keymaster

Please apply the same license key again.

in reply to: Price of renewal #202268

Shahjada
Keymaster

Any of your active orders will be renewed at the same price as your initial purchase. Price changes will not affect your renewal fee.

in reply to: Price of renewal #202267

Shahjada
Keymaster

If I want to upgrade my license to include more websites, will I have to pay the 299$ for a total of 5 websites?
—> No, you can use coupon code XMAS24 for 24% discount ( with initial price and also for renewal price as long as your subscription is active ).

in reply to: Price of renewal #202263

Shahjada
Keymaster

Shahjada
Keymaster
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Shahjada
Keymaster
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in reply to: Wpdm advanced custom field update don’t work #201619

Shahjada
Keymaster

@italcolven, we have fixed the issue#201615 for the next update. Please delete WPDM advanced custom fields add-on, download the latest version from our site and reinstall, that will resolve any issue with that plugin. do same for “wpdm-archive-page” ( directory add-on ).

in reply to: Dropbox connection issues #201215

Shahjada
Keymaster
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in reply to: Dropbox connection issues #201204

Shahjada
Keymaster

Yes, you need to add file one after another, and for remote files/attachments it is not possible to download full package as a zip, as to create a zip, files needs to be exiting in the server, you can use package download only for the files attached from same server.

in reply to: Dropbox connection issues #201202

Shahjada
Keymaster

Please check now.

in reply to: Dropbox connection issues #201197

Shahjada
Keymaster
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Shahjada
Keymaster

@rhughes44,
No worry, v6 is pro version, v3 is free version Sitelock report for free version is not correct, current pro version is 6.6.2. So, the issue has been fixed long time ago.


Shahjada
Keymaster

Please go to Admin Menu Downloads Settings License, apply the same license key and save settings. That should resolve your issue.

in reply to: Bugs everywhere #201090

Shahjada
Keymaster

We have checked to system from ground, we think it will not happen anymore except user cancel the subscription manually.

in reply to: Bugs everywhere #201057

Shahjada
Keymaster

Yes, he will.
If you don’t want him to be charged, you can simply assign the plan to him with an expiration date using the ‘Change Subscriptions’ button. After that date, you can manually resubscribe him to continue with payment and the subscription.

in reply to: Bugs everywhere #201055

Shahjada
Keymaster

Payment Method doesn’t support reactivation of cancelled subscription, the button will create a new subscription for that user using same plan, starting from the time you execute it.

in reply to: Bugs everywhere #201041

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Keymaster
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in reply to: Bugs everywhere #201020

Shahjada
Keymaster
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in reply to: Bugs everywhere #200966

Shahjada
Keymaster
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in reply to: Bugs everywhere #200962

Shahjada
Keymaster
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in reply to: Bugs everywhere #200959

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Keymaster
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in reply to: Bugs everywhere #200939

Shahjada
Keymaster
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in reply to: WDMP paid update does not work… #200637

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Keymaster
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Viewing 25 posts - 26 through 50 (of 15,605 total)