Forum Replies Created
No reconfiguration is required, if you reinstall the plugin everything will be there as it was without any doubt.
Sorry for the trouble, there was an issue with sanitizing filename option. Please reattach the files from “Browse” tab.
You can assign a folder in the same server to a package, then show the list like this:
You’re welcome. No worry, we are always here for you 🙂
So, how are you detecting now, “when they stop being a customer”.
If you check it in our demo here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/, it is working fine, so I need to check it in your installation. Please give me temporary wp-admin login info in a private reply.
ok now, no additional CSS required there, the issue with wrong plugin dir name, I’ve reinstalled wpdm pro and everything is working fine.
You can download it from here:
Ok now, it was because of old tpl files in theme dir.
It some server, the main plugin causing some trouble with auto update, but you can auto-update add-ons without any trouble, however, we are working on this.
Sorry, not clear, may you please give me your URL to check.
please give me the URL to suggest you required CSS to remove the dots.
“a way to revoke access when they stop being a customer.” — you can do that simply using access option, you can put customers to a certain user role and when a member drops from being a customer, change his role.
I found the add-on deactivated, I’ve activated and it is working fine now.
It is because, the view mostly depends on your active theme. You only can select a link template or show some package info, you can configure it from Admin Menu Downloads Settings Frontend tab Category Page Options panel
Seems like, to solve your biggest problem, it will require creating custom theme template, explained here:
Please download the latest version from premium download area ( https://www.wpdownloadmanager.com/user-dashboard/purchases/ ) and update your copy.
Okay, here is a special discount only for you 🙂
https://www.wpdownloadmanager.com/cart/?savedcart=591ae52ddffa2
please give me ftp access to plugins dir, I shall disable wpdm login functions.
Please give me temporary wp-admin login info in a private reply to check your issue.
Actually, to edit such code, you will need good experience with PHP coding, and there it is a template tag, not short-code, template tag need to be placed in link or page template ( https://www.wpdownloadmanager.com/doc/templates/ )
You need to copy all download manager files properly from old path to new path.
ok now. I replaced to custom login shortcode with the one from wpdm pro.