Shahjada

Please give me temporary wp-admin login info in a private reply to check your issue and set it up there for you.

Adjusted, It is working fine now :).

testing now in your site.

Hi,
I’ve updated mailchimp on your site days ago, it was working fine, please try again.

Hi,
We have adjusted the code to remove empty item from files array. So, now it is a global fix, for old and new packages.
Also, added it on our side too for the next update.

The issue has been fixed.

@mockible,
You were not seeing download button for suspended plans due to your customized page template. However, I’ve adjusted it in your server and download buttons are showing fine now.

@CIALGAR,
We shall improve it with the next update of the plugin.

2 button, “Cancel Billing” will just cancel the billing but keep the subscription active.
“Cancel Subscription” will cancel billing and subscription both.

As I see here https://mockible.com/account/?udb_page=membership-plans you have disabled the option to suspend membership plan, only cancel button there.

Hi,
we have checked and found downloads are still active until the expiration date for suspended plans. Please give me login info and package URL where I can check your issue.

Hi,
Now dev team is check the issue. I shall update here ASAP.

Yes, you can select file from exiting bucket, also upload file directly from amazon s3 bucket and attach with your package.

You can have to enter any url manually, s3 add-on will handle all those.

All purchased are annually recurring, however you can cancel subscription anytime.

For store file in amazon S3 you may use the following add-on:

WordPress Amazon S3 Storage Plugin

Yes, noted for implementation.

Refund needs to be handled manually from respective payment gateway and you can cancel the membership from wp-admin pro membership subscribers menu.

Please update amazon s3 add-on to v3.2, we have fixed the issue.

Hi,
I see all of your orders are active. If you are seeing expired notice on your site, please try applying the same license key again.

No problem, #WPDM6050E25CEDD20 has been refunded 🙂

@danish, you are still using 3.2.77. Please update to 3.2.78

Sorry for your inconvenience. We have found the issue and fixed it. Please update to 3.2.78

You shouldn’t see the notice only when no file attached. May you please give me temporary wp-admin login info in a private reply to check your issue.

okay, let me know if you need any further assistance.