Hello @indigohosted,
Hope you are well.
Please use the updated shortcode wpdm_archive from the below link.
WPDM Directory Add-on
Hopefully, your problem will be solved.
Thank you
Do you mean this download manager plugin is no more compatible with servers etc. Whenever we update this plugin we got the new problems. You are saying about the serialization is not related to WPDM. If this is the issue why staging is working. Staging environment is on the same server. Again if we attached the zip file with download post on production then it’s start working. if the serialization is the issue why it’s accepting the file again? I simply ask you when we update this plugin we lost all zip files links. We just want the lost attached zip file path back.
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This reply was modified 3 years, 11 months ago by
Frebers.
1) I could have sworn I saw this earlier but now I can’t figure out how to do it add an external link to a package instead of uploading a file to the server?
2) How do I allow vendors to create an account? I don’t see a way to list vendors in the admin or to register as one?
3) Is it possible to create a website where I would take a commission off sales of software by potential vendors (say someone registers as a vendor and sells a software via my website that costs 100 dollars, I could take 10% off every sale). From what I’ve seen in the specifications it should be possible with the pro package, but again I can’t find anything in settings about that. I have enabled the allowed types of users that can register in the pro download.
3) When using the [wpdm_frontend] shortcode inside a page i get an error saying “Your are not allowed” (It is also a typo by the way, it should read “You are not allowed”).
I have the Premium Packages active as well as the pro version of the Download Manager.
Please revert the changes you made. Each download detail page are broken See below the link https://ibb.co/HxXRpJR
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This reply was modified 3 years, 11 months ago by Frebers.
How can I do this when I can’t control or edit the “Login to Download” link on package/download pages?
This reply has been marked as private.
Hi,
When I tried to visit the above-mentioned link it showed like this.
Please give access to this email address: humayon.w3eden@gmail.com
However, in my inspection, I found that you are using the WPDM Free version.
In order to enable the Email lock feature, you have to use the WPDM Pro.
If you have purchased the WPDM Pro already, then you can download the latest version from here.
Let us know if you need further assistance regarding this matter.
With Regards
Hi @elcon1966gmail-com-au,
Sorry for the inconvenience.
1. We will adjust it in the upcoming update.
2. You have inserted the wrong code that’s why. Please check this page now as I have used the correct tag/code and it worked well. Valid tag/code lists can be found in the below link.
Template Tags
3. Please change this setting and the download should work.
Thank you
Hi @godmarketing,
Glad to hear that the issue has been resolved.
Please stay up to date by following this changelog.
You can download the latest version from here.
FYI, if you share a link in a private reply then no one will be able to visit that link except our support staff.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Thank you
Hi,
Sorry for the delay.
In version 6.0.0 of the WPDM Pro, we have Rebuilt the codebase from the ground.
So, the template file override procedure has been changed as well.
Please follow the below link/procedure and then customize your email-lock-form.php file accordingly.
Changing Template Files in /plugins/download-manager/src/{ComponentDir}/views/ ( Download Manager Plugin ) dir:
Create a dir named download-manager inside your active theme dir
Now copy the files you want to modify from /src/{ComponentDir}/views dir to /{active-theme}/download-manager/ dir.
Customize template file(s) in {active-theme}/download-manager dir as per your need
Template Files
Hopefully, your problem will be solved.
Thank you
Hello @zwanets,
We have found that your order is linked to another account which is yrshaik@gmail.com.
You need to log in to that account to activate auto-update or download the latest version.
Also, I have tested that the Tabs are working fine with the latest version of WPDM Pro.
Thank you
Hi Tanvir,
I will do this soon.
A quick question, my website sells physical goods, as well as offering free downloads. When I use the shortcode “[wpdm_user_dashboard]” in WordPress “MY ACCOUNT” page, it seems that the “ORDER” block is no longer useful, which contains the information from my buyer information for a physical good.
It’s great that if WPDM can integrate only the digital download link in the account page, not overwrite the other information.
Is this possible?
Packaa
Hello,
Please check the settings of WPDM. The download links currently stay active only 3 mins. Please change there.
Thanks Tanvir
Any idea why I get an invalid download link
This reply has been marked as private.
I meant, I’m not seeing any problem on your site, it is working fine now with AdSense. Also, the download link is a simple HTML tag, wpdm can’t be a reason for any conflict you may see there.
Hello @worsin,
Hope you are doing great.
In order to implement the above-mentioned functionality please contact our customization team through the below email address or link.
customize@wpdownloadmanager.com
or
You may knock here as well:
https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade
Thank you
Hello @ajay,
Hope you are well and doing great.
Well in this case you can remove the linked domain to use the key with a new domain.
FYI, The license key will work with the latest version of WordPress Download Manager Pro. And if you are using a very old version, there may require a manual upgrade (If auto-upgrade doesn’t work).
However, you can download the latest version from Premium Download Area as well.
More details can be found in the below link.
https://www.wpdownloadmanager.com/doc/settings/license/
Thank you
Hello,
Hope you are well.
Since you are using the latest version of the WPDM Directory Add-on. So, please use the updated shortcode from the below link. Hopefully, your problem will be solved.
https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
Also, your admin URL is not working. Please check this.
Thank you
Hello
Can you please help me with an issue I am having
How can I get [download_link] to work in an elementor template??
Thanks
This reply has been marked as private.
This reply has been marked as private.
Hi,
We have added the changelog. Please check it from the below link.
https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/
Thank you
Hi @cleartouch,
Please check the below link now as we have resolved your issue successfully. It was showing like this in incognito mode. There was a CSS conflict that’s why the forms were not showing.
https://staging18.getcleartouch.com/downloads/
Thank You
This reply has been marked as private.
