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Hello @theblueshield,
Hope you are well. And sorry for the inconvenience.
Auto-install sometimes fails due to auth error or server file permission issue.
However, You can always download the latest version of the plugins from here.
More details about the licensing can be found in the below link.
License
You should be able to enter your license key by following this setting.
Also, if you download the latest version then you should be able to install and replace the old version by installing the latest version through the WordPress native plugin installation section. The replace prompt should be like this.
Hopefully, your problem will be solved.
Let us know if you still need further assistance regarding this matter and we will gladly help you.
Best Regards
View post on imgur.com
why i have uploaded a zip file on media manager.
i hv also set a password to prevent direct download using hotlinks.
Why others can still download my file using direct like it seems not secured enough.
i have latest WPDM installed.
Hi
I have purchased (Download pro 5) License Key 02773-37318-75320-97847, Order# WPDM5EC7E4269E6E9
WPDM Directory Add-on (Archive Manager) Pro License Order ID# WPDM5EC66DCF8809B
WPDM Accordion Pro License Order ID# WPDM5EC66DCF8809B
However, none of them register on my site. It says I do not have Pro
The Plugins page says I am running the most up to date version of them all, but when people try and download anything it says there is no Pro version
I keep trying to update Download manager in but Downloads / settings / update
But WPDM Directory Add-on ( wpdm-archive-page.zip ) just keeps saying “Please Wait” for hours
WPDM Accordion ( wpdm-accordion.zip ) says “expired”, and when I try and install it, it just says “Order does not belong to you!” on your website, and will not let me install the new purchase!
There is no-where to enter the Pro license key and put Pro in.
I had to get someone else to code the link templates, and the page templates and I am scared that if I uninstall and reinstall it, I will lose the templates, and I don’t know how to reinstall them.
Please can you help?
Website: https://theblueshield.org/resources/documents/
Thank you,
Emma
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Hi @colsheski,
We found the download_link_extended
issue and we have fixed it in our upcoming update. Which will release today.
Thank You
Hi @wpdj30,
Hope you are well.
First of all, make sure that the template is located under Dashbaord>Downloads>Templates
and you have selected the corresponding template in the Elementor block.
If, still the problem exists then visit Dashboard>Downloads>Templates>Link & Page template
tabs.
Hopefully, your problem will be solved.
Thank You
Hello @audiomonk,
Hope you are well. For making enable google index/google search console, you may check this doc,
How To Configure Your WordPress Site To Google Search Console
And please check this option as I the Image attached, thus, bots will be able the find any public download link easily

please check. I hope those may help you
Thank you and regards
Hi, I bought Advanced Access Control to create a Download Page with all links related to specific user.
It works, but when I add files and assign to certain role, than in Download Page of users with that role, no link is show.
Thanks for any helps
Well, I don’t have a view button, I just have a download button.
I want to allow the users to read the PDF file online, but not download it on their computers.
Here’s the package : https://www.wpdownloadmanager.com/doc/templates/link-template/
Hello,
Please share related url of the packages/pages that download links you want to hide.
Thanks
Hello,
Thank you for the clarification.
Well, wpdmdl
is the URL parameter to pass the download ID with the download link.
So, it’s a required param/function of the WPDM plugin.
Hope you understand now.
Best Regards
Download link is not appearing after user fills in name and email address. https://vingn.com/wpdm-package/request-for-proposals-vingn-2021-028-diesel-delivery-to-fiber-access-points-on-st-croix-st-thomas-and-st-john/
I’ve removed and reinstalled the plugin and it still isn’t working.
Hi
We have this bit of code in our custom link template:
<div class="download-button">[download_link]</div>
and it worked until recently when it just stopped. Now instead creating a link to the specific download it just links to the site URL and /#unlock
Do you know what might have gone wrong with this?
Thanks
Alistair
Hello @ikram_dirujii,
Hope you are well. I have checked your given link. The package you have to provide has not shown now direct download link. I think the package that was causing the issue was attached with an external file URL. can you please check it again and let me know, I have also checked your attached video link
Thank you and regards
Sir Please try this Link on Mobile Device. even I checked lazy download also but the same problem. there is no chance to copy the links from any browser but it is not safe on the Facebook browser.
Dear Nayeem,
thank you for the update. The basic functionality seems to work now! I assume that your shortcode must be outside the AVADA building blocks, right?
There is still one feature not working correctly. Please refer the link above. I have made some adjustments of the columns to fit our application. I´ve added a tags
column that will show the corresponding tag in this case the language of the downloadable file de
for German, en
for English). However, I don´t get any tag displayed. I´ve double-checked that the tags properties of the files are set correctly.
Could you please check this again? Thank you!
BRs
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Thank you for all that information. I have set up a gallery similar to your link here. But how do I access the code for those gallery thumbnails? I would like to center the download link in the panel.
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Dear Sir I Checked Everything.
I check by unmasked links also i check by masked links but nothing happening.
Sir no one can see or copy links from any browser.
But if anyone clicking from Facebook. So it’s showing first direct Download link and then start to download. So the links are easily copyable. Please watch the video completely you will see.
He @abhishek-shukla-6d,
It was a permalink issue.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Best Regards
Dear,
I am using the wpm plugin pro version,
Now I am told when I share the link for download that “You are not allowed to download – or – Vous n’êtes pas autorisé à télécharger. ”
Could you advise please?
Let’s say I have a file with multiple versions. Take this one for instance. http://multicommander.com/downloads
It has a 64 bit installer, a 32 bit installer, then two portable versions of the installers. So that means 4 different files, with potentially different file sizes. Is it possible to set a different title for each download button linking to each file? As in have the button linking to the 32 bit portable version be called as such? Or do I need to create four individual packages for each of the version mentioned above? Since each file will have its own size, I would probably be forced to create separate entries, unless there is a way to list multiple file sizes on a single package?
Hello,
Sorry for this inconvenience.
[wpdm_tree]
generates a tree view of all categories and packages, if you want to use it for a specific category, then: [wpdm_tree category="category-slug"]
, for direct download link use additional parameter download_link=1. Use cat_orderby (‘name’, ‘slug’, ‘term_group’, ‘term_id’, ‘id’, ‘description’, ‘parent’) and cat_order
( asc, desc) parameter for sorting categories. You can also set orderby
( title, date, modified ) and order
( asc, desc) parameter for packages inside a category folder, user parameter newwin=1
if you want to open a package or download-link in a new window.
For more details you can check:
WPDM Extended Short-codes
So in this case, you can use [wpdm_tree orderby="title"]
Thanks