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Hi, I’m sending a link. After user registration does not return to the page of the file to download.
Thanks
https://www.aspmilitari.it/download/alloggi-app-stanza-superior-modalita-di-presentazione-domanda/
About 3 or 4 weeks ago, my download manager pro stopped working on the website. I get a blank screen on the website. I am not sure about the cause. I have the latest vesion of the plugin.
Website download page link
Does anyone know if there have been any upgrades or other issues with the plugin?
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This topic was modified 4 years, 5 months ago by
Brian Kor.
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Download Manager
After uploading the pdf file to your system, I placed the shortcode generated by your Download Manager plugin in the WooCommerce product page in the box provided to place the file URL of the downloadable product.
When I run a test with WooCommerce Payment gateway, the download link that is provided in the invoice received by the client after the purchase doesn’t work. It directs me to a page with the following message “page not found – go to shop”.
I’ve tried many times over the past 3 days, with different types of configurations, but I always get the same page not found. I also install and de-install and re-install the plugin and always the same thing happens.
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My user are not able to download the file after completing the payment.
They do receive the email with the download link but cannot download the file.
Please assist.
R. Kamdieun
Hi there
I’m using your WP download manager pro version and am using the Elementor Add On called “Packages”.
I want to change certain information that’s being displayed on the grid such as
The Order by function – I want to only filter by category currently the list has
Publish date, Title, Downloads, Views I want to remove all of those. Where can I make the modification?
I want the grid not to display the Publish date under each product. How and where do I modify this?
I don’t want to grey borders around the products and around the search box. Where can I modify this?
Please specify if the modification is on the elementor theme I’m using or if the modification can be done within WP download manager pro plugin.
Here is a link to a screenshot of what I’m trying to change:
https://drive.google.com/file/d/1sfpcfO4Au4E1TfZsvVaZxCcwKYh8RSYS/view?usp=sharing
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AnonymousInactive
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Hi Nayeem,
Thank you very much, do you know which was the origin of the error?
Apart from that, I have a couple of things I would like to change:
1. Two issues related with the directoy page commented in the following link https://www.awesomescreenshot.com/image/25898994?key=8689fdb3b11c63207b8919a6a6ad8b00
2. Once you enter into a specific file page, the first info reference is about the “total downloads of the file” (this is it https://www.awesomescreenshot.com/image/25899777?key=47e8ebdb4773a023565d7482b42a4e46 ) but it is named as “Download” and I think it would be better explained as “Total downloads”, for example. Could I edit this gap name?
Thanks again
Hi,
I have a problem, and it is that I have to update the links of several downloads. I have a separate form linked to each download with MailChimp.
The problem with editing a download link is that it takes only the last 5 forms created. And I must do it with 20 downloads.
I had many tickets with you but the problem that all the forms will be shown in the select was never resolved, it has a limit of 5.
Therefore, I was thinking of changing these links from the database, check the phpmyadmin, but there is no table with this information, I want to know where these parameters are stored in the database to edit.
There are only package id statistics tables.
I await your comments,
Thank you
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Thank you so much… Yes it is ok now.
Also to change this word for all recodrs at the same time we need to update this file:
download-manager/src/Package/PackageController.php
$link_label = (trim($link_label) === ”) ? __(“xxxxxxxxxxxxxxxxxxxx”, “download-manager”) : $link_label;
and
$post_vars[‘link_label’] = $post_vars[‘link_label’] ? $post_vars[‘link_label’] : __(“xxxxxxxxxxxxxxxx”, “download-manager”);
Thanks again Nayeem
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This reply was modified 4 years, 6 months ago by
Pierre Gergi.
Hi, it’s annoying but sometime I get ’Invalid download link’ as a result from the notification emails url link, why? It’s wpdm packages that works.
Best regards
Thomas
Hello Gergi,
Hope you are well. For changing the download link label, you have to change it from your package settings as I image attached,

please check
Thank you and regards
Hello @italcolven,
Please make sure you are using the latest version of wpdm that is 6.1.5
If you using this, you should be able to see some pre-built templates like below:
Templates Overview
In the link template list, the template you need is the Link Group which template ID is link-template-bsthumnail
Just use the template id for the template parameter in shortcode.
Thanks
Why the search filter doesn’t filtering correctly?
eg: searching for “test” filters all the articles on the site and not just the files included in the downloads.
can you help me solve?
link: https://phereclosdev.gruppopragma.it/test-download/
Thanks
Hello,
We need to change the “Download buttons text”. For exemple from “Download” to “Listen”.
How can we do it? Please show us which files do we need to edit ?
Please see thie link

Thank you
Hi. We are still getting the error. Below is a code snippet from the functions.php file from our template for your review. maybe you can see something I cannot.
/**
* @usage Callback function for shortcode [wpdm_package id=PID]
* @param mixed $params
* @return mixed
*/
function directLinkCrypt($params, $content = “”)
{
extract($params);
global $wpdb;
$filedata = get_post_meta($params[‘id’], ‘__wpdm_files’);
if(is_array($filedata[0])):
foreach($filedata[0] as $file):
$filepath = $file;
endforeach;
endif;
//var_dump($filepath);
$ind = (!empty($filepath)) ? “&ind=” . \WPDM\__\Cryp::Encrypt($params) : “”;
if(\WPDM\Package::isLocked($params[‘id’]))
$linkURL = get_permalink($params[‘id’]);
else
$linkURL = “index.php?wpdmdl=”.$params[‘id’].$ind.”&#zoom=100″;
$target = isset($params[‘target’])?”target={$params[‘target’]}”:””;
$class = isset($params[‘class’])?”target={$params[‘class’]}”:””;
$id = isset($params[‘id’])?”target={$params[‘id’]}”:””;
$linkLabel = isset($params[‘label’]) && !empty($params[‘label’])?$params[‘label’]:get_post_meta($params[‘id’], ‘__wpdm_link_label’, true);
$linkLabel = empty($linkLabel)?’Download ‘.get_the_title($params[‘id’]):$linkLabel;
return “$linkLabel“;
}
add_shortcode(‘wpdm_direct_link_crypt’, ‘directLinkCrypt’);
/*
* redirect logged in users to members version of home page
*/
Hello @Amanda,
Yes WPDM Block Hotlink add-on will help you to block hot links to download URLs from external sites. Any such request will be redirected to the item details page or any other page specified by you.
WPDM Block Hotlink
However, You can also provide temporary admin access of your website in a private reply to check the issue further.
Thanks
Hello @colinbrinson,
Greetings for the day!
To implement the redirection functionality you might need to consult our customization team.
Please leave an email here: customize@wpdownloadmanager.com
or
You may knock to the customized team through this link: https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade
Thanks.
I see this has been asked before but there was no definitive answer. I would like to show a YouTube video behind a form lock, the only way I have achieved this is with a link which opens it in YouTube taking the user away from the site so not the best user or brand experience.
I would prefer to be able to use, or wrap, the [youtube_player] in the page template with a condition to show the video once the form has been submitted. Alternatively, as I am using your Live Forms could it be added to the ‘Successful form submission message’ section instead of the download button?
As its on YouTube security is not a massive issue but we would like to collect user data first.
Thanks
Hello Majid,
Hope you are well. Are you still want to bulk apply to the default download page and link templates? if you are feeling unhappy, I can provide you with a code snippet too. But in such a case, it could be a long code snippet. please let me know
Thank you and regards
Hi,
I have a problem, and it is that I have to update the links of several downloads. I have a separate form linked to each download with MailChimp.
The problem with editing a download link is that it takes only the last 5 forms created. And I must do it with 20 downloads.
I had many tickets with you but the problem that all the forms will be shown in the select was never resolved, it has a limit of 5.
Therefore, I was thinking of changing these links from the database, check the phpmyadmin, but there is no table with this information, I want to know where these parameters are stored in the database to edit.
There are only package id statistics tables.
I await your comments,
Thank you