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Search Results
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In reply to: Error 500
In reply to: Error 500
please check now, The single download link is working properly. I have tested it here,
https://downloads.ats-global.com/download/wpdm-test-2/
I have adjusted some settings from
Downloads > Settings > Basic > File Download. please check and let me knowThank you and regards
In reply to: Error 500
In reply to: Error 500
In reply to: Error 500
So I increased PHP script timeout very high and indeed it does complete now.
So it appears the issue is with the handling of the Download Link Page.
I have disabled creating of ZIP so not sure why the link page is still showing Download Zip Button??Also I never click the Zip link button, but instead an individual file link. However, I see a zip being created in wpdm-cache? That is also the file I receive for download instead of the individual file I select?
-Jason
In reply to: [wpdm_all_packages] – Extremely slow load times
In reply to: Error 500
Topic: Error 500
So I believe I see the issue causing my error 500. So when I request a Email locked Package to download, I get the link. If the package consists of several files, I see those files listed. If I click an individual file, it seems like in wpdm-cache all the files are being copied and a zip creation attempted. Also some file links result in Bad Link errors? Finally the when the link is opened from email, the list of files is not scrollable and some links show invalid file errors?
-Jason
Use link template “Default Template ( Extended )”.
With gutenberg block addon https://www.wpdownloadmanager.com/download/gutenberg-blocks/:
Shortcode:
[wpdm_package id="ID" template="link-template-default-ext"]
in case of elementor, you may use https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/
In reply to: How to safe-edit Template without a Theme
Are you talking about this part of the documentation?
Changing Template Files in /plugins/download-manager/src/{ComponentDir}/views/ ( Download Manager Plugin ) dir:
Create a dir named download-manager inside your active theme dir
Now copy the files you want to modify from /src/{ComponentDir}/views dir to /{active-theme}/download-manager/ dir.
Customize template file(s) in {active-theme}/download-manager dir as per your need
Keep dir structure, means, a file from /src/Packages/views/link-templates dir should go to /{active-theme}/download-manager/link-templates dir.Topic: Download not possible
Hello,
after clicking on the download button on the product page the download doesn’t start, instead only [file_list] is shown on the page. A download is neither started nor happens at all. Link is checked an correct, futhermore browser- and wordpress cache have both been purged. Thank you for your support in advance.
Best regards
PatrickHi,
I want to switch from Download Monitor to WordPress Download Monitor, Could you explain the steps to imports downloads from the DM plugin to WDM. And after importing should I need to update download links all over the website or does it automatically work?
Awaiting your reply.
Hi
I’m using a page builder (Avada theme) to create my download library – have created a custom link template – but across 4 columns the template blocks merge/overlap on smaller screensIs there any css solution to add to the template to resolve for responsive factors?
ThanksIn reply to: How to safe-edit Template without a Theme
It isn’t about Page Templates or Link Templates. I just want to know, whether it is possible to overwrite templates from a plugin instead of a theme as it is mentioned here:
In addition I want to report that the word “Success!” in the E-Mail Lock Form is not translatable. Line 101 in e-mail-lock-form.php
In reply to: id “title” and id “description” not update
Hello Antonio Inglese,
Are you talking about two fields as I image attached for this link,
https://try.wpdownloadmanager.com/user-dashboard/
However, here title field is updating. please check and let me know
Thank you and regards
In reply to: PayPal: Customers Continue to Bypass Sign up
Hello,
Yes, I am afraid it cannot be replicated. I cannot replicate it now. But, we have an order that the customer paid, and it never synced with the site.
How about PayPal debugging? Is there any option to enable this? We need to see if the customers return after purchase, or that PayPal sends back the order information. We had successful orders in January, but no orders, except the one failed order, in February (and the customer paid, but it never updated in your software).
If not, then yes, I will create a dev site. As well, we are discussing removing Guest purchases…as maybe forcing a sign up will allow us to control that order further (as once you get a guest order, you cannot do anything with it, like send the link for download, etc)…
I also found where to see my previous discussions. Thank you.
For now…is there a way to do some PayPal debugging in your software?
In reply to: PayPal: Customers Continue to Bypass Sign up
Hello,
I remember there was a related issue. We fixed that. Now it seems that issue is fixed. That is the reason I asked for screen record as I failed to reproduce. or you can tell me the process to bypass that. We will work on that.
You can see your old topics from your profile link. Link here: https://www.wpdownloadmanager.com/support/users/dnet-dev/
there you will see topics and your replies too.For further assistance, don’t hesitate to let me know.
Regards
Tanvir@Nazanin Mohammadpour,
If you want to embed email lock form on page, please use[download_link_extended]instead of[download_link]tag with the link/page template.Docs:
Good Day.
I hope someone here can help me.
I am using Divi Theme on my website, and I’m building specific templates for the Download Manager Category pages. But when assigning it to a particular category (using Divi’s “post content” module), I’m left with no content being pulled through.
http://dea.casample.co.za/wp-content/uploads/2023/02/no-titles.pngWhen creating a category, you can select a template or keep it global. Is there a Download Manager Shortcode that pulls only the title name of the download? Please the link to see what I am looking for: http://dea.casample.co.za/wp-content/uploads/2023/02/tiles.png
I’ve gone through most of the shortcodes and I can’t seem to come right…
In reply to: Image Preview
Hello S J,
Hope you are well. For showing featured images and additional preview images you can use these template tags in your link/page template
[thumb_WxH]
[thumb_gallery_WxH]. For more template tags, you can check this doc too,https://www.wpdownloadmanager.com/doc/templates/template-tags/
please check and let me know
Thank you and regards
I have 2 main different websites for downloads. Both sites will have the same files, but I want to try two different domains.
So I want to have a third site that will be the one to manage all the files. And post only the links on the two main sites.
Is this possible to do?
And is it possible to avoid Hotlinking?
That only my two main sites can download files located on my dedicated website that stores the files.
It does not matter if it is the paid or free version of WPDM.
Regards
Hi there,
I have set up an email lock to the download and created a package and I also need to fetch the download data (user first/last name and email address and download link) upon download from the pop up and seems the data from the iframe cannot be fetched in the browser by JS, can you please advise, thanks.(about this topic: “Archive Page Slug” > all-downloads )
Hello. I want to show the link with “all-downloads” as the website homepage.
When I enter the main page https://pnghit.com, the “all-downloads” page above should be displayed.
but provided that the home page link remains unchanged. So it will remain as https://pnghit.com, the page displayed is https://pnghit.com/all-downloadshttps://pnghit.com/all-downloads I want it to appear as home page. I would be glad if you help.
In reply to: Security Access ad Force Download issues
