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Hi, we have a site running download manager pro 5.4.1 which has a custom Link Template that opened up a Vimeo video link in a Lightbox on the same page. The subsequent version of DM Pro broke this feature – I did get in touch with support at the time but you were unable to supply a fix. I have now updated DM Pro to version 6.7.2 on our staging server and see that the custom Link Template still does not work. The Link Template HTML is as follows:
<span class=’plain-link’>[title]</span> <span class=‘plain-link-download’>[video_preview_modal]</span>
Appreciate if you can help me to get this finally resolved. Many thanks.
This shortcodes doesnt work with the search bar. I need to configure the categories in 1 column, 20 downloads per view and with the search bar, but when i activate tool bar the system says “EMPTY” when is not empty the category. please try and solve, in need this operative.
Error screenshots:
https://drive.google.com/file/d/1G2sMKe_Ldom2QsbMjkdkRd0bMZPuIi9H/view?usp=drive_link
https://drive.google.com/file/d/1KqstuCqdpz7IVFSxsv7vCgBkJGQpL-Hc/view?usp=drive_link
Actually, when i set a view of 20 downloads, the system only show 8. Please help to solve
Hi
Please check the link below and scroll to the bottom of the page.
CS2P08-107
The file names used to be displayed in the download area, but they are now blank. Please advise.
I read this topic link: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/
I created a new page to use the code given here and added the code, I allowed users to add files from the settings.
So how will file adding appear in the user panel? I couldn’t figure this out.
https://prnt.sc/lCaPRayF4Y4A
Nayeem, I’ll try once more:
I ALREADY DID submit a feature request in that specific forum, as I’ve said several times already…..I submitted it 9 months ago.
If you allowed attachments here, I’d post a screenshot but since you don’t, then all I can do is link to it, AGAIN:
Feature Requests
At the very top of that forum and my post it has this: Home / Topics / Download Manager Pro Feature Request / Feature Requests
SO I KNOW it’s posted already in the right forum.
I encountered a situation similar to this: Let’s say we uploaded a file to the site, but we saw that there was an error in this file. What should I do to update this file? Because after the update, I uploaded the new version of the erroneous file to the topic I published, but it gives an error when downloading the file. The link to the file is as follows:
Note: Since this topic is currently being scheduled, you can log in to wp admin and review it.
https://www.mebders.tr/download/3-sinif-okuyorum-anliyorum-calisma-kagidi-mart-ayi-3-hafta/
Please kindly check my attached video download link URL,
https://we.tl/t-OG5ZDbpzWW
It is working properly as expected from my side. Please kindly check.
Thank you and regards
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Hello x472134,
Hope you are well. Thanks for writing to us. You can change the link from Downloads > Settings > Frontend Access > User dashboard > Dashboard Page as I image attached,
Please kindly check.
Thank you and kind regards
Ok, please use Mask Download Link then bots will not be able find any public download link easily, then your issue maybe get resolved. Please kindly check and let me know.
Thank you and kind regards
Can you please let me know which option you are using Mask Download Link or Unmask Download Link for your packages? If you are using Unmask Download Link then bots will be able the find any public download link easily. Please kindly check and let me know.
Thank you and kind regards
Hello, Christian
I hope you are doing well and thanks for reaching out.
It appears that we’ve removed the option to hide the download button from the link template prior to the download period beginning. I’ll consult with our development team to see if there is a possibility of adding this feature.
Regards
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Hi guys, we are using the shortcode [wpdm_all_packages login=0 thumb=0 items_per_page="20" categories="demo" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,package_size,version|update_date|files|download_link" colheads="Title|Update Date|Codice|Download::155px"] with the template “Call 2 action 3” on the page.
We have duplicated and customized the template to retrieve the title of the attached file with a function get_package_data, and insert it in the “Codice” column but it doesn’t work. How can we solve this?
Thank you
A.
I uploaded a file to the site for testing purposes for the e-book and activated the e-mail lock.
I wrote the file’s id number in the codes section on the home page.
I also selected the download option by e-mail from the file’s settings.
However, when I want the test e-book to be sent to my e-mail, it does not go.
I would be very happy if you could help me with this problem.
It would be great for me to solve this problem in advance when publishing the e-book in the future.
Thank you, best regards.
the link to the e-book for testing purposes that I mentioned
link:
In this category (https://www.mebders.tr/downloads/3-sinif/) the featured image of some topics I added appears, but there is a shift in the image and the entire image is not visible. If there is a way to fix this problem, I would be glad if you could help.
If you examine the images of the following topics in this category, you may understand exactly the problem I am talking about:
link-1
link-2
Thank you and kind regards
Could you please share the link where the “No downloads found” message is appearing?
I’m looking into why the access level isn’t working and will give you an update.
Hello Alex Kirby,
You can use the following add-on to link with zapier:
WPDM Web Hooks
Docs:
WPDM WebHook
Please kindly check.
Thank you and kind regards
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Firstly I can’t believe this paid plug-in has no formal support facility.
I have a very serious issue caused by the plug-in.
When the plugin is enabled it is stopping customers from registering on an online course. Instead of the registration processing, it shows a blank error message bar at the top. If the download manager pro plug-in is disabled, registration for the course completes eight issue.
It can be tested by visiting https://spra.co.uk/courses/small-roofs-training-module/ and clicking the “Start now” button. Then use the “Signup” link and try to register.
How do I have a member of your support team look at this as you will need login details?
Thank you.
Geoff
Thanks Tahasin, I’m fine. I hope you’re fine too. Thanks for your help.
I also want to adapt the ‘download’ statement on the file download page to my native language.
It’s hard to change it one by one from the ‘link tag’ section on the file page. What codes do I need to update to make this appear automatically for every file I add?
(/plugins/download-manager/src/Package/views/link-templates/link-template-calltoaction4.php) and the size of the corresponding file to 512×512, the image ended up with a gap at the top and bottom, as seen in the screenshot below:
I think I updated it to the wrong place.
https://hizliresim.com/nwhr4fk
Hi, Tahasin,
Thanks, but this is not what I wanted. I know this function, but what I really need is the function to answer the original file URL from Media folder.
The function will provide a link like “https://domain.com/download/titile/# ”
What I need is a link like “https://domain.com/wp-content/uploads/2025/02/xxx.pdf “, which shows where the file is.
Thanks,
@Tahasin
Hello, Noboru
I hope you are doing well and thanks for reaching out.
To retrieve the download URL or link in your page template, use the tag [download_url] for the URL and [download_link] for the link. Please review this and confirm if it meets your needs.
Regards
