Hello,
The new tab/window for downloading files is already in the settings.
you can check this setting from Downloads > Settings > Basic > File Download
section as I image attached,

If you are trying to download in a separate tab, It is also possible in the manual method, by default, you are using link-template-default for the link template and page-template-default for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/templates/link-template/
For opening in new windows, please add this code target="_blank"
after href="[download_url]
in page/link templates PHP file as I described below,
<a href="[download_url]" target="_blank" rel="noopener">[link_label]</a>
Let us know for further assistance.
Regards
Tanvir
How do I disable Category Link in Link Template?
when I put [categories] in the link template, it always populate a link
also if I want to keep category link as is, how do i change link slugs from /download-category/manuals to /manuals without parent category?
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Hi,
Thank you for writing to us.
Unfortunately, as of now, it’s not possible to create a download URL while uploading data via the media upload.
However, if you create a package using the download manager then you can directly share the master download link by following this reference screenshot: https://prnt.sc/XheconHrOpUx
Regards
Thanks for replying. My Settings window does not look like the screenshot in the link you provided with instructions. I am going to Downloads -> Settings. I would upload the screenshot here if I could. Is there a way I can send you a screenshot of what I see? I do not see a button or a tab named: Constant Contact. The plugin is installed.
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i can’t use short code:
[wpdm_all_packages items_per_page="20" categories="another" jstable=1 order_by="field_name" order="ASC/DESC" cols="page_link,file_count,download_count|view_count|update_date" colheads="Title|View|Uploaded"]
when i use it, my web won’t work. can fix for me?
Hi,
I can’t find the link to download v6.2.8 in the Download Area. It shows the older version 6.2.
Please help.
Hi,
it is not resolved yet. on this post for example I have applied LinkedIn share lock. but the post never share to my linkedin profile.
https://introductionacademy.com/download/xforce-2020-v2-autodesk/
Hello Chris Markham,
Hope you are well. You can also try Mask Download Link
, You are able to find this setting from Downloads > Settings> Basic Settings
. please check and let me know if it works for you.
Thank you and regards
I am using the Box.com plugin and I am hosting my download files there and would like the ability for users to download files directly rather than having to jump off to Box.com and then download the file. Is this possible?
Hi Nayeem,
I’m fine thank you. How about you?
I’ve prepared a sharing link for a screenshot where you can see the problem:
https://postimg.cc/VSb1p3DW
You can see that the very first download is hidden underneath the navigation bar. You can only see the lower edge of the download button. We want to fix this by wrapping a container <div> around the list and adding margin top space. Also we would like to add a sidebar and the single category title.
I’ve searched for a component in your plugins ‘/src’ directory but unfortunately I couldn’t find it. Is there a configuration in the plugin’s settings I missed? Or can you tell me, where I can find the PHP file?
Thanks for your support.
Hi there,
we have an issue concerning the layout of the categories page. To be precise: We want to style the page where downloads of a single category are listed.
This is not about the link template of a single download.
Can you tell us which component is used by default to list downloads of one category and how we edit it (ex. set more spacing above the list)?
Thanks for your support
Hello,
Thanks for more clarifications.
1. All packages works for draft. I have tested it. Check here
2. The issue is already fixed by our developer team and released. Please update premium package plugin to the latest version. It will solve the issue.
3. This feature is currently not available with WPDM . However, you can request it here. We may add it in future.
4. Sorry for misunderstanding. I have got it now. You can request it here. We may add it in future.
5. In this case you can create separate packages for free file and you can add email lock there.
6. Single file doesn’t work for the provided page because that is already a paid package with price. So buying that means customer has bought the full package and he will be able to download it as a zip file.
7. Got it. Here [download_link]
template tag is working properly. It is showing the download/purchase button as it should. [download_url]
template tag is not showing because actually that is not a free download packages. So there is no download link actually. It needs to purchase to download. [download_url]
will work properly if you create free download package. Hope you understand.
Let us know for further assistance.
Regards
Tanvir
I have created LinkedIn App to test the option for “social login and share to download”. I managed to make user login using LinkedIn successfully. However, sharing download file on linedIn not working. I got message to close the webpage after sharing but, When I go to my liknedIn profile the post not shared there.
Screenshot
https://prnt.sc/2Jvh6xXVhdG0
Hello nick,
Can you please share a link demo or example of how should it will look like
or you can also check the demos from here,
WPDM Directory Add-on
you can also check this free add-on too,
WPDM Extended Short-codes
please check and let me know
Thank you and regards
Hello Philip Khoury,
Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access
option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
Allow Access: Access Control Option
please check and let me know
Thank you and regards
Hello Timo Bultmann,
The download is working properly now, as I have checked. But for the frontend two file layout issue, I think it may be a cache issue within your plugins because all file’s link-template are the same. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then.
Thank you and regards
Hi,
Sorry for the delays, here are the answers to your queries:
1. Are you able to give us information/link to guide on how we are able to get users to register and if there is anything we can do to register the existing subscribers list?
– User can’t signup from email lock, if you want the option there, it will require customization. However, if you want user to signup and login before download, you need to remove “All visitors” from allow access option and select “Subscriber” role.
2. On the registration form, are we able to add our own fields for additional information – example: Company?
— you can use the following add-on for that:
Advanced Access Control
3. Are we also able to add GDPR statement/checkbox to the registration form?
— Yes, using the advanced access control add-on above.
Hi,
Is it possible to set the shortcode that displays packages in a particular category to show packages that are in two categories as an “AND” options – i.e. only display the package if it is in both categories, not if it’s one or the other.
e.g.
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="clinical-oncology" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,|categories|download_link" colheads="Title|Categories|Download::155px"]
Thanks
Shreek
that is the shortcode we are using:
[wpdm_all_packages login=0 thumb=0 items_per_page="10" categories="legal-updates-thailand" jstable=1 order_by="publish_date" order="DESC" cols="title,excerpt,post_content|publish_date|download_link" colheads="Name| Date::15%|::10%"]
Hi!
When I specify a relative link to an MP4 file as a download, I get “invalid URL”. If I take an absolute link, it works, but the cover is not displayed on frontend and the design is broken. Now I just clicked on “Update” with an older download and the design was destroyed there too. Check out the Downloads Workshop i-health 15 + 16: https://atem-medizin.de#downloads
Hello,
I thing there is a bug in this plugin.
I am using “All Downloads Table”. When I choose certain categories from the “all table” side bar, the correct categories are displayed in the table. However, all the categories are displayed in the dropdowns. We want only the selected category to be showed in the dropdowns. Please see the image in the following link for a visual discription:

Here is the link for the website:
m1
Do you recommend another method to solve this problem?
Thank you
Thank you.
When I click on categorie link, I see only files and not subcategories and/or files. They seems as in image attached:
.
I’d like that automatically whaen I enter on one category, I can see subcategories with the same layout and list of files with the same layout too.
I hope to be explained.