Hello Pierre Gergi,
I have checked your issue. It has attached a google drive shared link, so as per processing it is opening the link in the browser. Can you please check this add-on for google drive attaching files,
Google Drive Explorer
please check and let me know
Thank you and regards
Hi,
We have recently updated our whole page, theme, plugins due to migrating from php 7.4 to php 8.1.
Now the page looks as it should, but all links with Download manager stopped working, they are still there but nothing happens when they are clicked.
Inspelade webinars
Inspelade webinars
We have WordPress 6.1.1
PHP 8.1
Download Manager Pro 6.2.8
Download Manager Free 6.2.8
Kind regards.
Sara
Hi,
When we click on the download button, it review the PDF file.
How can make this button download the PDF file to the computer and not just review it?
Please visit this link and click on Download button:
الإنسان الجديد
Thanks
-
This topic was modified 2 years, 6 months ago by
Pierre Gergi.
Hello Michael,
Thanks for contacting us.
Without using download links, you can add any other links by editing link/page template. . However, Link templates/page templates are mainly built to use our template tags . Using other links are not recommended.
Link template will not support Javascript codes. You can use any additional codes in it via html but it may break too.
To show ads, you can use our below addon with wpdm. It will show a page before starting download for a select amount of time. There you will be able to show ads.
Lazy Download Add-on
Regards
Tanvir
Hello,
[popup_link]
is not a template tag. It is a shortcode of the below addon:
WPDM Extended Short-codes
It will work in page or post or download package as template tags are only supported in link/page templates.
Let us know for further assistance.
Regards
Tanvir
Still not working!, i recorded videos to show the error, some files don’t work, and some work on email lock but after 2nd visit, it shows the error “— You are not allowed to download — “these files have the same settings so how come some work and some don’t? there is no consistency.
https://drive.google.com/drive/folders/1qXW8eAGSIJjOr0EgHXvv8ycQp0j92gEz?usp=share_link
Please explain, and give us the correct settings or solution.
Else, this pro version doesn’t give the purpose of availing it.
We need consistency so that end user will have their download and be able to get an email list.
Best regards,
thank you .
I have an another question…
[popup_link] (download link open as popup) doesnt work on my custom link template
could you help me ?
Hello shaun ross,
For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access
option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
Allow Access: Access Control Option
please check and let me know
Thank you and regards
Hi, i am talking about the page shown by [wpdm_user_dashboard] shortcode. The you can click on “my downloads” link. Here can be good order the packages by date (asc and desc).
Best regards
Hello,
Thanks for contacting us.
I am sorry currently we don’t have any related template tag without link.
However, you can request a feature here so that we can consider a new template tag without link.
Regards
Tanvir
Hello @graphikup,
Thanks for contacting us.
The new window for downloading files is already in the settings of WPDM Pro. If you are trying to download in a separate window, It is also possible in the manual method, by default, you are using link-template-default
for the link template and page-template-default
for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ for backup of your files.
For opening in a new windows, please add this code replacing [download_link]
in page/link templates PHP file as I described below,
<a href="[download_url]" onclick="window.open('[download_url]','newwindow','width=1200,height=800'); return false;" class="btn btn-primary" target="_blank">[link_label]</a>
Please check and let me know
Thank you and regards
Tanvir
Hello,
The new tab/window for downloading files is already in the settings.
you can check this setting from Downloads > Settings > Basic > File Download
section as I image attached,

If you are trying to download in a separate tab, It is also possible in the manual method, by default, you are using link-template-default for the link template and page-template-default for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/templates/link-template/
For opening in new windows, please add this code target="_blank"
after href="[download_url]
in page/link templates PHP file as I described below,
<a href="[download_url]" target="_blank" rel="noopener">[link_label]</a>
Let us know for further assistance.
Regards
Tanvir
How do I disable Category Link in Link Template?
when I put [categories] in the link template, it always populate a link
also if I want to keep category link as is, how do i change link slugs from /download-category/manuals to /manuals without parent category?
This reply has been marked as private.
Hi,
Thank you for writing to us.
Unfortunately, as of now, it’s not possible to create a download URL while uploading data via the media upload.
However, if you create a package using the download manager then you can directly share the master download link by following this reference screenshot: https://prnt.sc/XheconHrOpUx
Regards
Thanks for replying. My Settings window does not look like the screenshot in the link you provided with instructions. I am going to Downloads -> Settings. I would upload the screenshot here if I could. Is there a way I can send you a screenshot of what I see? I do not see a button or a tab named: Constant Contact. The plugin is installed.
This reply has been marked as private.
i can’t use short code:
[wpdm_all_packages items_per_page="20" categories="another" jstable=1 order_by="field_name" order="ASC/DESC" cols="page_link,file_count,download_count|view_count|update_date" colheads="Title|View|Uploaded"]
when i use it, my web won’t work. can fix for me?
Hi,
I can’t find the link to download v6.2.8 in the Download Area. It shows the older version 6.2.
Please help.
Hi,
it is not resolved yet. on this post for example I have applied LinkedIn share lock. but the post never share to my linkedin profile.
https://introductionacademy.com/download/xforce-2020-v2-autodesk/
Hello Chris Markham,
Hope you are well. You can also try Mask Download Link
, You are able to find this setting from Downloads > Settings> Basic Settings
. please check and let me know if it works for you.
Thank you and regards
I am using the Box.com plugin and I am hosting my download files there and would like the ability for users to download files directly rather than having to jump off to Box.com and then download the file. Is this possible?
Hi Nayeem,
I’m fine thank you. How about you?
I’ve prepared a sharing link for a screenshot where you can see the problem:
https://postimg.cc/VSb1p3DW
You can see that the very first download is hidden underneath the navigation bar. You can only see the lower edge of the download button. We want to fix this by wrapping a container <div> around the list and adding margin top space. Also we would like to add a sidebar and the single category title.
I’ve searched for a component in your plugins ‘/src’ directory but unfortunately I couldn’t find it. Is there a configuration in the plugin’s settings I missed? Or can you tell me, where I can find the PHP file?
Thanks for your support.
Hi there,
we have an issue concerning the layout of the categories page. To be precise: We want to style the page where downloads of a single category are listed.
This is not about the link template of a single download.
Can you tell us which component is used by default to list downloads of one category and how we edit it (ex. set more spacing above the list)?
Thanks for your support