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Search Results
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In reply to: refund money
Hello,
Thank you for your reply.
Well, live chat is for presale-related queries, however, for tech support you might need to post in the forum.
If you let us know about your issue, we will check and let you know the solution.
Apart from that, have you checked our refund policy, if not, please check from the below link?
Regards
In reply to: Get direct download link
Hi,
You may use shortcodewpdm_direct_download, please follow the doc:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/however, if you want to generate download link for public downloads suing php code, you may use:
$download_url = home_url("/?wpdmdl=" . $ID);For locked packages,
Get master download url:
$download_url = WPDM()->package->getMasterDownloadURL($ID);
Get expirable link:
/** * @param $ID * @param int $usageLimit * @param int $expirePeriod seconds | default 10800 seconds = 3 hours * * @returns string download url */ $download_url = WPDM()->package->expirableDownloadLink($ID, $usageLimit, $expirePeriod);In reply to: Download Manager 6.3.0
Hello,
Thank you for writing to us.
We don’t have any separate download links for WPDM Pro 6.3.0 as of now.
Please download the latest version from your account through the below link.
Regards
Hi,
After updating, we encountered a bug with the feature of adding external links as download buttons.
Example of how it worked previously. Link is added and then the title is changed to something more easily readable:
Now, after the updates, when adding a link to an external website, the link will disappear once changing its title and subsequently updating the page. When changing the title of existing links, the link will also disappear.
Differentiation between external and internal links:
When using links to download.schenker-tech.de (our Download Manager URL), the links will remain, even after changing the title. Only links to “other” websites are affected by this undesirable behavior.
Please help us figure out the root cause why this feature suddenly stopped working. Thank you for your assistance!
In reply to: Invalid-Download-Link
In reply to: Font-size of the Title.
Hello Vlad Lo,
Hope you are well. You can change the title font size from the page template/ link templates CSS section,
Downloads > Templates, and also can change through your theme style scripts. I hope you have understood. please check and let me knowThank you and regards
In reply to: ActiveCampaign addon problem
Hello,
Based on the screenshot it appears that the credentials you are trying to use are not valid. Can you please recheck it or reconfigure it again one more time?
Also, please follow the instructions accordingly from the below link.
Regards
In reply to: Download limit & password not working
In reply to: Download limit & password not working
In reply to: CDN
Hi,
I would like to change the whole site, in the packages that are ready.
The problem is that the package link and the download link have the same path. /arquivo-portal/-https://portalkairos.org/arquivo-portal/musicas-para-o-2-domingo-da-quaresma-2023-do-ano-a-
-https://portalkairos.org/arquivo-portal/musicas-para-o-2-domingo-da-quaresma-2023-do-ano-a/?ind=1677780942115&filename=01-misericordioso-e-deus-refrao-orante.mp3&wpdmdl=58533&refresh=64041623315cf1677989411-
for
CDN: -cdn-kairos.b-cdn.net--https://cdn-kairos.b-cdn.net/arquivo-portal/musicas-para-o-2-domingo-da-quaresma-2023-do-ano-a/?ind=1677780942115&filename=01-misericordioso-e-deus-refrao-orante.mp3&wpdmdl=58533&refresh=64041623315cf1677989411-
It is possible?
Thanks!
In reply to: Doc Preview in Firefox not visible
I want to show top downloads on a page with Link template :- call to action 4.I want options to change the number of columns per device. I cant seem to do that using WPDM top downloads for Elementor as there are no options to set this display. I can alternatively use the Packages plugin for Elementor but I don’t see how I can put the top downloads parameter on the parameters available.
In reply to: Download link not displaying
Hello. I just want to know what reasons could cause the blue download button/link to not appear after downloading a pdf document into Download Manager.
I do not have a file size limit on my website. Can you let me know if this has happened in the past and what was done to fix this type of issue?
Thank you.
In reply to: Mollie payment system
Topic: Mollie payment system
Hi,
Question: How can I get the Mollie payment system active for membership plans and downloads.
I don’t see an option tot do so.
I have purchased DM Mollie plugin and the API key is linked, but it’s not possible to add it as a payment method.
I hope you can help.
Thank you!
Kind regards,Hi again,
I purchased the mollie plugin.
I got it linked to Downloads – Premium package – tab: paymnet.
But I can’t get it attached as a payment option for planes.
Can you help?
Is there a tutorial how to do so?Thank you!
Hello!
I have the same issues like this topic: #79408
Your answer was:Hi,
It is possible to keep the package download button open in the same session once the package is unlocked. You can add the following code after line 193 in /download-manager/libs/class.PackageLocks.php to apply it,
if( isset( $_SESSION[ ‘_wpdm_unlocked_’.$package[‘ID’] ] ) == 1 ) {
$download_url = \WPDM\Package::expirableDownloadLink( $package[‘ID’] );
$link_label = get_post_meta($package[‘ID’], ‘__wpdm_link_label’, true);
$link_label = trim($link_label) != ” ? $link_label : __(‘Download’, ‘wpdmpro’);
$data = ”“;
}But it will require very lengthy modification to unlock single file links. For now, use this modification. We will consider what you proposed for the future release of WPDM.
Thanks.
I tried the code but it’s not working. Could you have a look if there is an issue with the code or with compatibilites with newer versions of the plugin? Thank you.
And since the topic is several years ago, are there other/better possibilities?
My goal is to type in the password once and then choose which files or the whole zip file you want to download – without using the password every time.Thanks in advance!
Best RegardsIn reply to: Download area with over 700 very slow files
Hello,
I have checked the files.
You are using wpdm link templates with elementor.
WPDM is not responsible for any issues you are facing. As you are using it in a single page, All the files are loading at a same time. If server can handle that, there should be no issue.For arranging it without any issues, you can check demos of our below addon. There are many appearance with shortcodes with it
Regards
TanvirI have another ticket for this, but you stopped responding. I was having trouble with an old connection to a business account. You said the package links were to a personal account. You did some work on the site, but didn’t fix the issue. So, we started a new personal account, and link to that account, but files will not download even though it appears the permissions are correct. We need this to get fixed.
Topic: Shortcodes not working
I’m trying to recreate the demo page https://try.wpdownloadmanager.com/
I’ve created several categories with packages in each, navigating to the url specified in the plugin settings (/downloads/category) results in a 404 error.
Second, I’ve tried a ton of different combinations of shortcodes and can’t get a single one of them to display any packages. My current iteration is this:
[wpdm_packages login="0" paging="1" items_per_page="10" template="link-template-bsthumnail" cols=4 colspad=2 colsphone=1]
Note that I removed the tag id hoping that ANYTHING would come up. I’ve tried wpdm_category and wpdm_tag as well.
In reply to: Error 500
Yes for #1 you did change settings.
However, the scenario was: In the FormLocked Download link page before you updated, each package file link “APPEARED” to be downloadable….
So say a package of 5 files, a person was clicking the first, second, third…. links and instead 3 ZIPS were started in the backend killing the server inadvertently..
Yes the user is doing dumb, but why does the UI make it look like it is possible.. I guess when “Single File for Package Downloads” setting is enabled, the individual files should NOT have HyperLinks or Download Buttons.. Only the Big ZIP button should be a HyperLink.. It should disable after click to prevent multiple click/ZIPs being created on Backend..
I guess it is more about making the UI more clear and Mistake-Proof the logic as to what is occurring..
Thanks for your support!!
In reply to: Error 500
1. We know there needs to be a bug fix from earlier in the thread. Clicking a single download from Package was creating a zip even though I did not click the Zip button. This was creating huge loads on the server for no reason resulting in the original 500 and timeout error..
2. The Download Count Limits and Expiration Date is not followed for Form Locked Packages.
Right now Form Locked seem to be set to 3 downloads.. If a package has more than 3 files, the person needs to do several Form Submissions to get all files.. That is not good..3. Lack of Scrolling in FormLock link page – Which you provide partial fix.
4. There should be a way to turn the ZIP Package button on and off at the package level. Some packages with small files, a Zip would be great. However, a package with large files, a zip is not good.. Right now your partial fix has totally disable ALL zip which is not so great at all..
-Jason
In reply to: Limit Redirect Page
What I meant, probably due to cached page, you are seeing the download button instead of limit expired message, and as limit is already expired, download link is not serving the file anymore.
In reply to: Paypal Payments not Completing on Site
Hi there,
We have downloaded and tried to twice install the plugin as per the link and it now shows that the 6.2.9 ( 1.9.6.) installed.
We have re-cleared the cache with Purge SG Cache but we still see a spinning download
See here : https://healtheducationpartnership.com/free-resource-downloads/
Any more ideas please? The client is not at al happy with the product and its inconsistencies, as it has now been over 6 weeks
Regards
