Hello,
Thanks for more clarifications.
1. All packages works for draft. I have tested it. Check here
2. The issue is already fixed by our developer team and released. Please update premium package plugin to the latest version. It will solve the issue.
3. This feature is currently not available with WPDM . However, you can request it here. We may add it in future.
4. Sorry for misunderstanding. I have got it now. You can request it here. We may add it in future.
5. In this case you can create separate packages for free file and you can add email lock there.
6. Single file doesn’t work for the provided page because that is already a paid package with price. So buying that means customer has bought the full package and he will be able to download it as a zip file.
7. Got it. Here [download_link]
template tag is working properly. It is showing the download/purchase button as it should. [download_url]
template tag is not showing because actually that is not a free download packages. So there is no download link actually. It needs to purchase to download. [download_url]
will work properly if you create free download package. Hope you understand.
Let us know for further assistance.
Regards
Tanvir
I have created LinkedIn App to test the option for “social login and share to download”. I managed to make user login using LinkedIn successfully. However, sharing download file on linedIn not working. I got message to close the webpage after sharing but, When I go to my liknedIn profile the post not shared there.
Screenshot
https://prnt.sc/2Jvh6xXVhdG0
Hello nick,
Can you please share a link demo or example of how should it will look like
or you can also check the demos from here,
WPDM Directory Add-on
you can also check this free add-on too,
WPDM Extended Short-codes
please check and let me know
Thank you and regards
Hello Philip Khoury,
Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access
option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
Allow Access: Access Control Option
please check and let me know
Thank you and regards
Hello Timo Bultmann,
The download is working properly now, as I have checked. But for the frontend two file layout issue, I think it may be a cache issue within your plugins because all file’s link-template are the same. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then.
Thank you and regards
Hi,
Sorry for the delays, here are the answers to your queries:
1. Are you able to give us information/link to guide on how we are able to get users to register and if there is anything we can do to register the existing subscribers list?
– User can’t signup from email lock, if you want the option there, it will require customization. However, if you want user to signup and login before download, you need to remove “All visitors” from allow access option and select “Subscriber” role.
2. On the registration form, are we able to add our own fields for additional information – example: Company?
— you can use the following add-on for that:
Advanced Access Control
3. Are we also able to add GDPR statement/checkbox to the registration form?
— Yes, using the advanced access control add-on above.
Hi,
Is it possible to set the shortcode that displays packages in a particular category to show packages that are in two categories as an “AND” options – i.e. only display the package if it is in both categories, not if it’s one or the other.
e.g.
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="clinical-oncology" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,|categories|download_link" colheads="Title|Categories|Download::155px"]
Thanks
Shreek
that is the shortcode we are using:
[wpdm_all_packages login=0 thumb=0 items_per_page="10" categories="legal-updates-thailand" jstable=1 order_by="publish_date" order="DESC" cols="title,excerpt,post_content|publish_date|download_link" colheads="Name| Date::15%|::10%"]
Hi!
When I specify a relative link to an MP4 file as a download, I get “invalid URL”. If I take an absolute link, it works, but the cover is not displayed on frontend and the design is broken. Now I just clicked on “Update” with an older download and the design was destroyed there too. Check out the Downloads Workshop i-health 15 + 16: https://atem-medizin.de#downloads
Hello,
I thing there is a bug in this plugin.
I am using “All Downloads Table”. When I choose certain categories from the “all table” side bar, the correct categories are displayed in the table. However, all the categories are displayed in the dropdowns. We want only the selected category to be showed in the dropdowns. Please see the image in the following link for a visual discription:

Here is the link for the website:
m1
Do you recommend another method to solve this problem?
Thank you
Thank you.
When I click on categorie link, I see only files and not subcategories and/or files. They seems as in image attached:
.
I’d like that automatically whaen I enter on one category, I can see subcategories with the same layout and list of files with the same layout too.
I hope to be explained.
Hello Luca Turrin,
For https://try.wpdownloadmanager.com/category-blocks/, you have to use this shortcode,
[wpdm_category_blocks categories="slug1,slug2..." cols=4 button_color="green|blue|purple|primary|info|warning|danger|success|#colorcode" hover_color="primary-hover|info-hover|warning-hover|danger-hover|success-hover|#colorcode"]
and for more details, you can check here doc too,
WPDM Directory Add-on
And for this, https://try.wpdownloadmanager.com/downloads/free-downloads/
you can check the shortcode here embed option as I image attached and also can set your link template from related package settings

please check and let me know
Thank you and regards
Thanks you. I set it. I see my categories but when I click on one of button categorie and I see the list of subcategories I can’t set the template as you set in the demo. I’d like when I see all subcategories and alla files, they seems not as a linkable list but with the same layout (for example https://try.wpdownloadmanager.com/archive-page-default/)
https://www.dxf-downloads.de/download-link-wird-erstellt/
On this site is the Problem.
As you can see in the Screenshot the font “Please Wait”
Thanks
This reply has been marked as private.
Hello Michael,
Thanks for your.
We don’t have any feature to use link template in the tree shortcode.
If you need this feature, you can request it here
If you think you need it urgently you can use customization service from here
Regards
Tanvir
Thank you Tanvir,
I have made a test page
https://www.dxf-downloads.de/tree/
Can I config anything for this.
Example… when I click on a category that open the page with linktemplate. Like the other Sidebar Widget.
Thanks
Hi thanks but it not match
i dont want to view downloads from categories but only categories title (linkable) .
More, when i try to use [wpdm_category id="54,55,259,260,261,262,263" operator="IN" title="NOTRE BASE" desc="" toolbar="1" paging="1" orderby="field name" order="desc" items_per_page="10" template="link-template-calltoaction4" cols=1 async=1] it don’t show any files or category
(sorry but for now can’t afford buying 49usd just for that)
Hello Michael,
Thanks for contacting us.
Link templates are mainly built to use our template tags .
Link template will not support Javascript codes. You can use any additional images in it via html but it may break too.
To show ads, you can use our below addon with wpdm. It will show a page before starting download for a select amount of time. There you will be able to show ads.
Lazy Download Add-on
Regards
Tanvir
Hello Marius,
I have checked it carefully.
You are talking about the My downloads page http://loewen-development.de/downloads/?udb_page=my-downloads. I have tested it and it works as expected.
Actually it is a private download area which is integrated as a feature of WPDM Advanced Access Control. Even if you deactivate that addon My Downloads section will be removed.
In this section, downloads will be available if member is selected

You can also check the addon page for more details
Advanced Access Control
So role based access permission is available with Download manager pro but individual member can be added only with advanced access control and my download is the private section for that.
Also for the wpdm categories issue, I tried to find related page but haven’t found any page. if you send me the page link by reproducing the issue, I would be happy to inspect and give you a solution for that.
Regards
Tanvir
Hello,
it is possible to set ads between the 1 and 2 Download File in the Linktemplate?

Thanks a lot.
Hey,
I have a desgn Problem.
As you can see here for example
the Files were smaller and smaller.
On Desktop it is ok but on mobile you can´t see the Download File.

Can I change it in the Linktemplate?
Hello,
beforehand, we are saying thank you for your efforts to solve all the issues users are encountering. Thank you.
We will be providing account access in reply of this post.
We are still having many users who pay through Paypal but don’t receive their download.
Guests Users are not receiving their links after checkout, and we have been receiving several paypal cases against us for these issues. We need to resolve this.
Thank you for your assistance.
Hello Antonio Roldán Ruiz,
I have checked and inspected from the browser that, the attribute needed for opening the download link in a new tab
is available, but clicking the download button sometimes it does not work. I think it may have a conflict between your plugins/theme. Am I able to enable/disable plugins or the theme for a certain moment for your site? please let me know
Thank you and regards
This reply has been marked as private.