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In reply to: How to translate download_link in link template?
Hello Christian,
Hope you are well. And thanks for writing to us. It is not a translatable string or text, it is a template tag for creating download links of the packages. I hope you have understood. please check and let me know, if you have any more queries.
Thank you and regards
Hello,
how can I change the translation of the download_link in a link template? See have a look at this screenshot for clarification: https://imgur.com/a/Om7S6cg
Since it is not a string, I cannot find it in WPML or/and Loco Translate.
Best regards,
ChristianHello there, This is my subscription-based website where I offer pdf’s to be downloaded. Monthly users can download 3 reports per month, then after 3 downloads if anyone intends to download more reports (PDF), they will have to pay an additional 14.99$. Previously it worked. I had posts where the download button was there as well as another package of pdf that could be added to the cart. Right now when I am adding the shortcode of that 14.99$ package on any post on my WordPress. The page shows a critical error message.
I got an email from WordPress saying Stripe is creating the issue. Here is the mail:
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, WPDM – Stripe.
First, visit your website (https://adventurefreaksss.com/) and check for any visible issues. Next, visit the page where the error was caught (https://adventurefreaksss.com/wp-admin/post.php?post=2055&action=edit) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.5.3
Active theme: Astra (version 4.6.14)
Current plugin: WPDM – Stripe (version 1.6.5)
PHP version 8.1.27Error Details
=============
An error of type E_ERROR was caused in line 1137 of the file /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdmpp-stripe/wpdmpp-stripe.php. Error message: Uncaught Error: Call to a member function create() on null in /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdmpp-stripe/wpdmpp-stripe.php:1137
Stack trace:
#0 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdmpp-stripe/wpdmpp-stripe.php(1210): WPDMPP\Libs\PaymentMethods\WPDM_Stripe->buyNowButton()
#1 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/class-wp-hook.php(324): WPDMPP\Libs\PaymentMethods\WPDM_Stripe->buyNow()
#2 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#3 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdm-premium-packages/templates/add-to-cart/buy-now.php(15): apply_filters()
#4 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdm-premium-packages/includes/libs/ShortCodes.php(122): include(‘/home/u87575358…’)
#5 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdm-premium-packages/includes/libs/cart-functions.php(1279): WPDMPP\Libs\ShortCodes->buyNowHTML()
#6 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/wpdm-premium-packages/wpdm-premium-packages.php(1392): wpdmpp_add_to_cart_html()
#7 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/class-wp-hook.php(326): WPDMPP\WPDMPremiumPackage->fetchTemplateTag()
#8 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#9 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/download-manager/src/Package/PackageController.php(397): apply_filters()
#10 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/download-manager/src/Package/PackageController.php(1818): WPDM\Package\PackageController->prepare()
#11 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-content/plugins/download-manager/src/Package/Shortcodes.php(68): WPDM\Package\PackageController->fetchTemplate()
#12 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/shortcodes.php(433): WPDM\Package\Shortcodes->singlePackage()
#13 [internal function]: do_shortcode_tag()
#14 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/shortcodes.php(273): preg_replace_callback()
#15 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/class-wp-hook.php(324): do_shortcode()
#16 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#17 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(1865): apply_filters()
#18 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(569): WP_REST_Posts_Controller->prepare_item_for_response()
#19 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(1230): WP_REST_Posts_Controller->get_item()
#20 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(1063): WP_REST_Server->respond_to_request()
#21 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api.php(555): WP_REST_Server->dispatch()
#22 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/rest-api.php(2922): rest_do_request()
#23 [internal function]: rest_preload_api_request()
#24 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-includes/block-editor.php(753): array_reduce()
#25 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-admin/edit-form-blocks.php(77): block_editor_rest_api_preload()
#26 /home/u875753586/domains/adventurefreaksss.com/public_html/wp-admin/post.php(187): require(‘/home/u87575358…’)
#27 {main}
thrownKindly check on this. And let me know. Thanks.
In reply to: Statistics of clicks and downloads?
Hello Nrupesh,
Hope you are well. Thanks for writing to us. You can use
[view_count]and[download_count]template tag in your link/page template. For more template tags you can visit this doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/. Please check and let me know, if you have any queries.Thank you and regards
Hi
Is there a way to know how many people clicked on the deals that take you to external link? Or to show how many people opened the deals page, and then how many clicked out to the external url? I am struggling to find those stats as most of the stats are around downloads.
Thanks!
Nrupesh
In reply to: Archive plugin + Package list
In reply to: PDF Viewer – Errors Occurring
We’ve been experiencing ongoing issues with PDFs not previewing, specifically when hit with a large amount of traffic to the page. The issue presents with PDFs not previewing and getting an error saying
An error occurred while loading the PDFfollowed by really slow site loading and downloading speeds. This does seem to be tied to the plugin unable to render during high traffic times because when I force logout all users, PDFs begin to load again.We have a specific page on our site where about 140 of our highest viewed packages are linked and we have had to bypass the PDF previews completely in order to keep our site running. Rather than linking to the resource page with the PDF preview, we are now linking directly to the file URL in the wp-content folder in the browser to enable our clients to preview, access and download these important packages. This is just a band-aid and cannot be a long-term solution as it is a security risk.
I’ll follow this message up with login details and more specifics. We really need to figure this out as not being able to preview and having the site slow down is significantly impacting our ability to do business. Download Manager is the core functionality of our site and we don’t want to find another solution, but we may need to start looking if we can’t get this resolved.
I’ve opened a previous thread on this and am linking for context: https://www.wpdownloadmanager.com/support/topic/urgent-continued-fatal-errors/
In reply to: PDF Viewer addon on link
Hello Chris Clarke,
Hope you are well. Thanks for writing to us. Are you talking about pdf viewer View Button as I image attached,
and for favorite button you can use the
[fav_button]template tag in your link template, for more template tags, you can check the doc here,
https://www.wpdownloadmanager.com/doc/templates/template-tags/. please check and let me know.Thank you and regards
In reply to: Custom URLs for login page/password forgotten
Yes, you can customize. You can change the login page various links changing file links from this directory
wp-content\plugins\download-manager\src\User\views\login-form.phpfile. And you can keep the file backup for any plugin update following this doc, https://www.wpdownloadmanager.com/doc/template-files/. Please check and let me know, if you have any queries.Thank you and regards
In reply to: Custom URLs for login page/password forgotten
Thank you for your help. Exactly, if we change the login page to “None Selected”, then it fits, but the links (Login, Forgot password, …) point to the WordPress standard. And we don’t want that. These should point to “https://loewe-med.de/download-login/” or “https://loewe-med.de/download-login/?action=lostpassword”, for example.
Can this be customised somewhere? Then we would be super happy :-).
https://loewe-med.de/wp-content/uploads/2024/05/wpdm-link-01.png
Thanks!
In reply to: How do I hide download pages from Google?
In reply to: How do I hide download pages from Google?
Hello, A.D.
I hope you are doing well and thanks for writing to us.
Kindly use Link template called
Default Template (compact). It will hide the download page.Regards
In reply to: need full demo data for import
In reply to: Favorite button does not working
Hello Tahasin,
That’s the code :
<div class='card card-default'> <div class='card-header'>[title]</div> <div class='card-body'>[excerpt_100]</div> <div class='card-footer'> <div class='row'> <div class='col-lg-6' align='left'>[download_link]</div> <div class='col-lg-6' align='right'>[fav_button_ico_sm]</div> </div> </div> </div>This is the preview : here
And this is the result : here
I try a lot of possibilities, but nothing work.
In reply to: Duplicate download history record
When an individual with access to downloads shares a download link with another user, and that recipient downloads the package through the provided link, the usage of that link is recorded as a guest download
I’ve got a site where the flat archive shortcode is not working – I’ve tested plugin/theme issues by changing to the 2024 WordPress theme & disabling all the plugins except the WP Download plugin.
Here’s a link to a test page I’ve got running (currently still the 2024 theme & no additional plugins)
https://soff.org/staging/shortcode-test/Here is the shortcode that I need working:
[wpdm_archive_flat category=”soff-newsletters” include_children=1 order_by=”post_title” order=”desc” items_per_page=”999″]This shortcode is from another site that has a simpler category structure — it is working perfectly (https://savethewhiskers.org/resources/) — if you look at my test page, you’ll see it is one of the shortcodes that is not working.
[wpdm_archive_flat order_by=”post_title” order=”asc” items_per_page=”999″]In reply to: Add to Cart Button to Link Label
Hello Jeremiah Castillo,
Hope you are well. And thanks for writing to us. You can change the Link Label of Add To Cart from
Downloads > Settings > Premium Package > Add to Cart & Checkout Buttonssection as I image attached,
please check and let me know, if you have any queries.
Thank you and regards
Dynamic plain URL means not harcoded URL, you will put the template variable in your link/page template then it will create
wp-content/uploads/download-manager-files/mypackagedocument.pdflink like this for your package attached file. However, I have information from our team authority that no such option is available for now. But we shall soon reactivate the plain/flat download URL. I hope you have understood. please check and let me know, if you have any queries.Thank you and regards
I place links to package documents on my site using the Download Manager short codes. Each package contains only a single PDF. I want a link template that points directly to the PDF on the server, e.g. the link should be “…/myurl/wp-content/uploads/download-manager-files/mypackagedocument.pdf”. Instead, the link is the Download Manager short code, e.g. “…/myurl?wpdmdl=16123&ind=17150293486941”, and each time the link is accessed a new url is created with a unique ?refresh parameter added. Can I easily create a template (or does one exist) that would allow me to link directly to the PDF on the server?
In reply to: Delete Links & open in new window
