Hi,
WordPress – 4.1.1
Download Manager Pro – 4.2.1
WPDM – Default Values – 1.2.0
Last Updated – We recently upgraded both plugins on April 4.
Our IE8 users are unable to download individual files or zipped packages in our production environment. Users receive the error in the attached screenshot. I can successfully reproduce the issue on multiple machines.
I can successfully download a file directly via the uploads folder path – e.g domain.com/wp-content/uploads/download-manager-files/file-name.ext.
Downloads in IE8 work in our staging environment with the only difference being – production is https and staging is not.
We have NOT had this issue with the previous or any other version of WPDM in the same sever configuration on the same host.
Steps taken so far:
Checked permissions – folder – 775, files – 644
Disabled/activated WPDM
Disabled/activated WPDM Default Settings
Disabled all other installed plugins individually and tested between reactivating each
Saved permalinks
Cleared the server cache
Note: To resolve and get production working again I had to roll back to version 4.1.8.
Thank you for your attention,
Mike Wilson
hello, I’ve bought Download Manager Pro and the All-add-on package. I use Elegant theme DIVI and as soon as I install Live forms, my theme is badly displayed. The sidebar normally on the right goes to the left. It’s like my screen became less wide.
The header (with page link) is also badly displayed in the same way.
I’m a little bit disappointed because :
– when a download is locked, the pop-up to show the dialog box (password or email) does not work
– when I activate Live forms, my theme is badly displayed (I’ve tried contact form 7 and there is no such issue)
– I asked by email before to order if there was some known issue with my theme, the reply was “No known issues there” but once registered I can read : http://www.wpdownloadmanager.com/support/topic/download-link-on-category-page-doesnt-work/
Please can you take a look into these issues. Thanks
I have the User Access Level plugin installed and i have set the access level to a specific roll for one package, see pvt link below.
I also have the “Hide Everything” setting enabled, BUT i still see the package available for download with the link and all…it gives me a permission denied.txt file, BUT i have the hide everything enabled so it should hide that package, no?
Hi,
I can’t seem to change link template on my packages when changing “Link Template” in “Package Settings”. I’ve tried changing to both preset link templates and ones I’ve created myself. Changing Page Template works fine. All that shows is the table with the “File Title” and download button, which I suppose is the default.
I’m new to wpdm, but an experienced WordPress developer. I develop on localhost, and use a custom theme.
Thanks
Thomas
Hi !
How i can make download button like this ?
Now i have this button in template editor:
<button>[download_link] [download_count]</b> downloads </button>
<br style=”clear:both”/>
Please help me !
Best regards
Kaja
Hi There,
Just bought today the Pro version and the App Shop Theme.
Now I am not able to find it out how I can make it like you have the demo “Apps Shop” theme.
1.) I want to have the categories listed on the blue line, but have no idea how to do that…
2.) I want to show the slider, but have no idea how to do that and how to set up…
3.) I want to show the right pane widgets, but none of the widgets are showing, why?
4.) I bought the Download Manager Pro especially that there is a LinkedIn STOP possibility for a download…
However it does nothing ๐ Not showing anything when clicking on the Download button… For the rest: Twitter, etc. it works…
5.) Do you have a full documentation about how to set up Download Manager Pro as per the App Shop Style?
Many thanks in advance and Best Regards,
LCseri
I continue to receive the link expired download. Can you look into this?
Hi,
I have installed free version of Download Manager. Then I downloaded TinyMCE button plugin & activated, then I purchased Mail-Chimp plugin, installed, activated and linked with Mailchimp account.
Then I purchased Download Manager Pro. Then I was not careful enough to read installation notes, so I havn’t removed free version, but just tried to install DM Pro. This installation failed of course. Now whatever I click on my Admin dashboard I get:
Fatal error: Call to undefined function add_wdm_settings_tab() in C:\xampp1\htdocs\wpsite\wp-content\plugins\wpdm-mailchimp\mailchimp.php on line 40
WP is 4.1.1. and I’m running on localhost !
Prompt help is appreciated !
How do I add a description for the image to the link download shortcode?
Is it possible to have the download icon link to the image file and not to the attachment page?
When I click icon Download Manager on TinyMCE icon, sometimes I forget to select the Link Template. But the auto he will determine the “Default Template”. How do I change the default options into the Default Template w / Icon?.
Hi,
I have created several packages whose files are stored in drop box. When users try to download from wordpress, they are presented with a 401 error that says “Error (401)
It seems you don’t belong here! Check out our Help Center and forums for help, or head back to home. ”
Is there an expiration on the dropbox links or a different setting i need to set in order to have these links not expire? I have looked on the dropbox site and can’t find anything. Though others may have seen this issue.
Thanks!
I tried downloading with google chrome and I was able to fetch the link from the download window by right clicking and copy the link, so I get that any subscriber can do that, how to fix this ?
Hi Team,
please help me with the shortcode for displaying links to all download categories just like the one used in the Sidebar..