Thank you kindly for your reply.
As I dont want people to register before downloading – I just want them to receive the confirmation email after purchase with the download link (I have adjusted the templates).
Is it possible to have the purchase confirmation email to be sent automatically after the purchase is completed?
best regards.
Hello Mariusz G,
Hope you are well. Thanks for writing to us. For changing the text on the download button you shall find for it from certain packages from Package Settings
as I image attached,

For template editing, you can clone the template as I image attached,

And change the [download_link]
template tag to <a href="[download_url]" class="btn btn-info">Download Now!</a>
For changing text on the download button at once for all packages, you can check this add-on,
WPDM Default Values
And for your Polish translation, you can use any translation plugin for example Loco Translate, you can check the beginner doc here,
https://localise.biz/wordpress/plugin/beginners
please check and let me know, if you have any queries more.
Thank you and regards
Hello Justin Black,
Hope you are well. For editing the style of templates you can do it from the Downloads > Templates > Page/link Templates
CSS
and HTML
section as I image attached,

please check and let me know
Thank you and regards
when viewing a download page on a mobile device the file list at the bottom looks very bad with long filenames where the filename is wrapped over many lines instead of displaying full width with the download link underneath.
where can I edit the styling of this files list to have the filename above the download links like this:
long-but-important-filename
[DOWNLOAD LINK] [PLAY BUTTON]
rather than the way it is at the moment:
long-but
-important [DOWNLOAD LINK] [PLAY BUTTON]
-filename
Hello,
For the [file_list]
appearance you can customize it with this filter hook wpdm_single_file_download_link
, for more details you can check the doc here,
wpdm_single_file_download_link
If you want much customization, you can knock for a custom upgrade service here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. please check and let me know
Thank you and regards
After investigation, the issue was identified as poor programming with inconsistent export and import formats.
The export file headers
- ID
- post_title
- post_status
- comment_status
- post_name
- post_type
- post_author
- ping_status
- post_parent
- post_date
- post_modified
- comment_count
- categories
- tags
- files
- fileinfo
- file_titles
- file_passwords
- file_prices
- package_dir
- link_label
- download_count
- view_count
- version
- stock
- package_size
- package_size_b
- access
- individual_file_download
- cache_zip
- template
- page_template
- password_lock
- facebook_lock
- gplusone_lock
- linkedin_lock
- linkedin_message
- linkedin_url
- tweet_lock
- tweet_message
- email_lock
- email_lock_title
- email_lock_idl
- email_lock_msg
- terms_title
- terms_conditions
- terms_check_label
- icon
- import_id
- password_usage_limit
- gc_scopes_contacts
- twitter_handle
- facebook_like
- base_price
- sales_price
- sales_price_expire
- pay_as_you_want
- download_limit_per_user
- discount
Required for import
- title
- url_slug
- description
- link_label
- password
- quota
- show_quota
- show_counter
- access
- template
- category
- icon
- preview
- files
- file_titles
- file_passwords
- file_prices
- package_dir
- individual_file_download
- cache_zip
- download_count
- page_template
- uid
- create_date
- update_date
- password_lock
- terms_lock
- linkedin_lock
- tweet_lock
- gplusone_lock
- facebooklike_lock
- email_lock
- custom_form_field
- email_lock_idl
- base_price
- sales_price
- tags
- acf_MoreInfo_source
- acf_MoreInfo_excerpt
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Hello Studio Caprioglio,
Sorry for the inconvenience and the delay. We have checked your issue elaborately. The download URL content returning from the cache, so you are getting the Invalid download link
. Please disable the cache plugin, if that doesn’t work, please contact your server support. We hope your problem should be resolved. please check and let me know
Thank you and regards
Hello Scott,
If you want to customize templates with PHP or JS you can also do it from this directory wp-content/plugins/download-manager/src/Package/views/link-templates or page-templates
. And for Keeping a backup of the file for the next update, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files.
And for downloads custom fields you can check this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/
please check and let me know
Thank you and regards
Form Lock is suddenly not working. I can click download, my form appears in the modal window, I submit the form and go to the thank you page, but the file doesn’t download and there’s no link. It was working fine before.
MD&M West 2016: Design Verification Testing: What should you do when a testing standard doesn’t exist?
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Hello Justin Black,
Hope you are well. Thanks for writing to us. If you are facing an issue with public visitors seeing the package download page without the download link for restricted packages and if you are trying to protect all contents for the package you can check this option from When user is not allowed to download > Hide Everything
option as I image attached,

If you are facing still issues with protecting content please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue. please check and let me know
Thank you and regards
I purchased the Special Pack with Advanced Access Control as my Number 1 priority is to be able to control access to download resources. On my main Download page I have login=1 so when public users visit the resource page they are shown a form to login – however if they have the url of a download package page they can access the download page for the package??? This should not happen! I see that that all details of the package are clearly visible the only thing that has been removed is the download link for each attached file. This is very poor. If a user is not logged in with the correct role they should not be able to access the package page and should be prompted with the login form.
How can this be resolved?
Thanks
Justin
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Hi,
If the “Open in Browser” option is enabled the ?wpdmdl=PACKAGE_ID
link will open the file on the browser ( when possible, for some file types not possible ).
To open the file in a new tab you need a custom link/page template with the following code,
<a href="[download_ur]" target="_blank" rel="noopener">Download Now!</a>
Thanks.
One more question on this. I noticed that the direct download link https://site.io/download/my-file/?wpdmdl=PACKAGE_ID
method will directly download the file.
Is there a different format for this URL that would not force a download, but open it in a browser tab instead? e.g. a View Link format?
Related, I see there is an ‘Open in Browser‘ option in the admin, but this doesn’t open in a new tab, it overtakes the current tab, which is not desirable. It’d be nice if this setting had an option to open the link in a new tab. Is there a way to do that?
Never mind. I think you meant “All Files”.
The URL format you provided will work. That link is a lot shorter than the Master Download link, which is very long.
That link would be convenient to have copy-able from the “All Files” page along with the shortcode.
Both of these—the shortcode and the shorter download link would be good to have on each Item’s page as well.
Thanks.
You can copy the master download link of a package from the ‘Al Files’ admin page.
What/where is the “‘Al Files’ admin page” ? Can you provide a path and/or screenshot of what you’re referring to?
The direct download link https://site.io/download/my-file/?wpdmdl=PACKAGE_ID
method works, but not directly provided anywhere.
It’d be nice if the direct download link was shown/copyable on the Item’s admin page.
Hi,
I think you can utilize the master download link for your use case. You can copy the master download link of a package from the ‘Al Files’ admin page. Just click the mini download icon under the package name.
You can also use this URL format to share the direct download link https://site.io/download/my-file/?wpdmdl=PACKAGE_ID
But this will work only when the package has no locks or restrictions.
Note: Deleted duplicate replies in this ticket. Your old reply was marked as spam for an unknown reason. I have unspammed it.
Thanks.
That’s good to know, but no, I’m talking about the actual permalink of the Download Manager item page.
I’d like to redirect it to the download media file itself, rather than the Download Manager item page.
I want to create ‘copy link’ links in the descriptions so our staff can copy the file URL to send to customers, like in this screenshot:
https://www.dropbox.com/s/v47y2i6y28ub0ts/Screenshot%202024-01-25%20at%201.34.57%E2%80%AFAM.png?dl=0
I created short redirects to the permalinks, but then realized the permalink goes to an item page, like this:
https://www.dropbox.com/s/gowpoifsioyrgw7/Screenshot%202024-01-25%20at%201.38.15%E2%80%AFAM.png?dl=0
So, I’m looking for a way to make all the permalinks, e.g. ‘https://digitalfusion.net/download/df-print-fulfillment-services/’ link to the media file directly and not the page as it does now.
SEO plugins like Rank Math and All-in-One SEO have features to do this for the actual Media Library item pages, but it doesn’t work on these Download pages.
Does that all make sense?
Is there a template for those pages that can be edited to do this via a child theme, perhaps?
Btw, that “Open in browser” setting should have an option to open the file in a new tab/window.
Thanks,
Michael
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Yes, possible. You are also able to add the image to the download button as the code here from your page/link template,
<a href="[download_url]" class="btn btn-info"><img src="Image_URL" /></a>
please check and let me know
Thank you again and regards