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You are sharing a direct download link. Can you please share the full file/package URL? please check and let me know
Thank you and regards
This is the URL
Home
There is no role restriction applied. As per my colleague, anyone who has the link should be able to download it.
In the standard WP search, i type “toelichting”. A page with search results appears.
The first result is “Toelichting op kaart 3.3” that has the link “https://oudbennekom.nl/download/toelichting-op-kaart-3-3/”
When you click the link the page with URL “https://oudbennekom.nl/download/toelichting-op-kaart-3-3/” opens but it is the front page of the Woo shop.
Now the funny thing: when i use the standard theme twentytwentythree the same search gives me the same result “https://oudbennekom.nl/download/toelichting-op-kaart-3-3/” However, when i click on it now, it does open the right page, the page with the download button.
Remark: when i look at my server for “https://oudbennekom.nl/download/”, there is no such folder.
I am using
-the latest WordPress, Divi theme
-The permalink setting in WP : https://oudbennekom.nl/voorbeeld-bericht/ (Message Name)
-For Woo, i use “Custom base”. In my case: /winkel/
-latest Download Manager, version 3.2.81 by W3 Eden, Inc
-latest “Divi Easy Digital Downloads” Version 1.0.1 by DiviPlugins that adds Easy Digital Downloads modules to the Divi theme and builder.
Any ideas what is happening here?
Hello,
Thank you for your response.
Please check the below instructions to change the link template.
1. Create a dir named download-manager inside your active theme dir
2. Now copy the files you want to modify from /src/{ComponentDir}/views dir to /{active-theme}/download-manager/dir.
3. Customize template file(s) in {active-theme}/download-manager dir as per your need
4. Keep the dir structure, which means, a file from /src/Packages/views/link-templates dir should go to /{active-theme}/download-manager/link-templates dir.
In your scenario, it will be /src/Package/views/link-templates/link-template-....php
I hope you understand now.
Regards
I have purchased the extension Directory Add-On yesterday, I received the confirmation email in my inbox, but I still see it say “Order Incomplete” on my profile!
I followed these instructions to try and resolve it, but nothing happened:
After purchase, if you see any delay ( very rare case ) in receiving confirmation email Please signup or login ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ). Then go to orders page ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ) and enter Order ID in textbox and click Resolve, then you will have immediate access to your download.
All that happens is it says the “Order is already linked to your account” and It still says Order Incomplete on my profile. I can;t download this and there’s no way to contact anyone from W3 Eden for billing issues other than this forum!
Very Frustrating!
I’m using the download manager login form on the website for subscriber login access; however the standard wordpress logout url (/wp-login.php?action=logout) is not working or logging out the user. The logout link on the “already logged in” screen works but I need a global user logout button available.
Please let me know if that’s possible.
Hello,
Thank you for your response.
Regarding the download file settings, the page templates are not selectable issue, I’d request you to check whether there are any plugins installed that might be causing this.
Here is what you can do to check:
1. Please try switching to another theme, like Twenty Twenty-one, and check whether the issue persists or not. If not, then it is the theme that is causing the error.
2. Deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate plugins one by one to see which plugin is causing the problem.
3. Try one more time after clearing your browser, website, and CDN caches if you have any. You may temporarily disable the caching plugin for testing.
Apart from that, to change the default link template layout you have to modify the related link template by following this instruction: https://www.wpdownloadmanager.com/doc/template-files/.
In the related template file, you can use any template tag you want and can customize it as per your need.
You may check our documentation for more details: https://www.wpdownloadmanager.com/doc/templates/template-tags/.
With Regards
Hi Nayeem,
The issue is I need the Titles of each package to display here in a list:
https://www.envyustestserver.com.au/meertens/packages/
1. The client will then click on the login button be redirected to the login dashboard here:
Dashboard
Question 1 – Can I redirect the login button to the dashboard, currently it redirects to the WP login.
2. My concern is for the package titles to display on the page, https://www.envyustestserver.com.au/meertens/packages/ , I need to make them so they are not hidden within the settings. This means if someone has the direct link to a package they will see the package and it’s contents – obviously not able to download but they can still see the potential download file names. Can these packages be hidden and the client needs to login? As an example I have placed in the short-code into the packages page and if you click on the package link you can see the contents of that package – https://www.envyustestserver.com.au/meertens/packages/
Question 2 – Can the packages ALL be displayed in a list and when someone clicks on a package they need to login to see it BUT it cannot not be publically viewable, regardless if you can down load or not..
Does that make sense?
Thanks
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On my site, I’m using a Custom Permalink Structure for Posts to put /blog/ in front of all blog posts. E.g. Custom Structure =
/blog/%postname%/
But your wpdmpro Custom Post type is keeping that permalink structure for both Categories and Tags.
For example
Tags look like this: https://domain.com/blog/document-tag/biology/
Categories like this: https://domain.com/blog/downloads/bay-area-science-festival-basf/
I need those without the /blog/
If I were generating my own custom post types and custom taxonomies & tags, I would define “with_front = false”
Can you provide a snippet to change your taxonomy and tag structure?
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Hello Dave,
I have tested your shared link, it shows the login section properly.
https://www.envyustestserver.com.au/meertens/download/btn/
Can you please check and elaborate more on your issue? please check and let me know
Thank you and regards
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Hi all,
First of great software and help so far. I am creating a page that lists all package titles using the following:
[wpdm_all_packages login=0 thumb=1 items_per_page="20" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|page_link|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
The page can be seen here: https://www.envyustestserver.com.au/meertens/packages/
You can see I have created 2 packages. I am trying to display a list of all the package titles only and when you click on either the title or page link or even the download link it goes to a login specific for that package. 1 package = 1 client access.
I have the general settings set to – When a user is not allowed to download: only block download – as I need the title of the packages to display on the packages page and cannot be hidden.
1. Obviously anyone with the page link can see within the packages and all files example –https://www.envyustestserver.com.au/meertens/download/btn/, which I do not want, as soon as they go to page link I want it to direct them to login
2. Also, if I can get the above to work, I can either remove the download_link or perhaps redirect that as well.
Any suggestions are much appreciated.
cheers,
Dave
Hello Daniel Durán,
Hope you are well. Are you talking about hiding package information like the Create Date and Last Updated sections as in the link shared here
WPDM TEST
please check and let me know
Thank you and regards
We recently purchased the WPDM Pro version to update our very old outdated version of WPDM. Our old version was 4.4.0, which I have been told is a very old Pro version. The old version of our WPDM plugin is so old that the author is “Shaon” not “W3 Eden”. In the old version the WPDM Archive page extension is installed as its own plugin with its own directory under the Plugins directory, and listed as a plugin on the plugins page (Version v2.7.0). When we first update WPDM we get an error when a user tries to access a page with packages on the front end. The “Loading” button just spins in circles indefinitely and we receive the following error in our error log:
PHP Fatal error: Uncaught Error: Class ‘wpdm_pagination’ not found in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php:450#012Stack trace:#012#0 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(310): WPDM_ArchivePage->GetDownloads(”)#012#1 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)#012#2 /nas/content/live/beaconinvstdev/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#012#3 /nas/content/live/beaconinvstdev/wp-settings.php(654): do_action(‘wp_loaded’)#012#4 /nas/content/live/beaconinvstdev/wp-config.php(127): require_once(‘/nas/content/li…’)#012#5 /nas/content/live/beaconinvstdev/wp-load.php(50): require_once(‘/nas/content/li…’)#012#6 /nas/content/live/beaconinvstdev/wp-blog-header.php(13): require_once(‘/nas/content/li…’)#012#7 /nas/content/live/beaconinvstdev/index.php(17): require(‘/nas/content/li…’)#012#8 {main}#012 thrown in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php on line 450
When we go to the plugins page we see that an update is available for WPDM Archive Page from version v2.7.0 to v4.4.6. When we click to update this we are redirected to the Settings > Updates page where it says “Update” next to WPDM Archive page. One the update button is clicked the Product “WPDM Archive Page” disappears from the list of products and the directory WPDM Archive Page also disappears from the directory itself. WPDM Directory Add – On now says installed (Not sure if this was a replacement for WPDM Archive Page or not). When visiting the front end page the packages are displayed on we now get a new “On Page” error:
[wpdm-archive button_style=”primary” link_template=”560b9d89714c6″ order_by=”post_title” order=”desc” items_per_page=”999″ cat_view=”compact”]
Can someone explain what is going on here and how we can resolve this?
It is my belief that in order to resolve this we need to “purchase” the WPDM Directory Add-On and change all of the short code examples of wpdm-archive to wpdm_archive, but would like confirmation that this is what is needed.
Hi all,
I have a pro license and I have created 2 dummy packages containing 1 PDF download.
The packages are available to all.
When I either login as an administrator or a subscriber, into the dashboard I can see the packages but when I click on them all I get is the title of that package as a blank page? So In the dashboard I have displaying the last 5 history downloads and this is where you see the packages to download, click on them and blank. Or as the administrator of the site if I click on the permalink of that package, again just the title of that package and no files to download.
I have created a dashboard page with the shortcode – [wpdm_user_dashboard signup=1 flaturl=0] And it displays ok.
I have created a my-downloads page with the shortcode – [wpdm_all_packages login=1 thumb=1 items_per_page="20" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"] And this too works fine.
However, when I click on the package BTN it goes to /download/btn/ and just the title displays – nothing else.
I would really appriate a quick answer from support please – urgent client request.
Thank you
Hello Jorge Sotolongo,
Hope you are well. For categories and various demos, you can check this add-on and demos link,
WPDM Directory Add-on
please check and let me know, if it helps you.
Thank you and regards
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add_action("wpdm_before_email_download_link", "your_function", 10, 2);
function your_function($post, $package){
$package_data = get_post( $package['ID'] );
$headers = 'From: Site Name <noreply@sitename.com>' . "\r\n";
$headers .= 'Content-type: text/html' . "\r\n";
// Set the time zone to Asia/Singapore
date_default_timezone_set('Asia/Singapore');
$current_date_time = date('Y-m-d h:i:s A');
$message = '<html><body>';
$message .= '<table style="border: 1px solid #ccc; background-color: #f5f5f5; border-collapse: collapse;">';
$message .= '<tr><td style="font-weight: bold; border: 1px solid #ccc;">Downloader Name:</td><td style="border: 1px solid #ccc;">' . $post['name'] . '</td></tr>';
$message .= '<tr><td style="font-weight: bold; border: 1px solid #ccc;">Downloader Email:</td><td style="border: 1px solid #ccc;">' . $post['email'] . '</td></tr>';
$message .= '<tr><td style="font-weight: bold; border: 1px solid #ccc;">Package Title:</td><td style="border: 1px solid #ccc;">' . $package_data->post_title . '</td></tr>';
$message .= '<tr><td style="font-weight: bold; border: 1px solid #ccc;">Downloader\'s IP:</td><td style="border: 1px solid #ccc;">' . $_SERVER['REMOTE_ADDR'] . '</td></tr>';
$message .= '<tr><td style="font-weight: bold; border: 1px solid #ccc;">Downloaded Time:</td><td style="border: 1px solid #ccc;">' . $current_date_time . '</td></tr>';
$message .= '</table>';
$message .= '</body></html>';
wp_mail(get_option("admin_email"), "Potential Leads - Visitor downloaded a file from the NSW website.", $message, $headers);
}
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Hi thanks for your guidance im able to use your code to modify it helps alot.
This code above already works flawlessly, i have change to wpdm_before_email_download_link but i wanted to add “company” using advanced customfield. it didnt work, i wanted to add extra 1 info to the email notification.
however i use the following code to add “company” it seems doesnt work:
$company = wpdm_acf([acf_EmailLock_Company], 'EmailLock/Company');
$message .= "Company: " . $custom_data . "<br>";
not sure how to add that in.. could you guide me?
Hello,
Thanks for the update. Package_url is not for the download. You can follow the below example for Purchase Confirmation email template.
Thanks for your order at [#sitename#].
Your Order ID: [#orderid#]
Purchased Items:
[#items#]
You can download your purchased item(s) from the following link:
[#order_url#]
Regards
Tanvir
Great, thank you !
It was due to the client id and secret id which were not entered, the emails works correctly now.
But I still have a problem: I can’t insert the download link in the mail, I tried several variables like {{package_url}} without success. Which one should I use so that the buyer can download the package(s) he put in his cart?
Hello Barbara,
Hope you are well. you can try creating your link template with the below code,
<a href="[download_url]">[title]</a>
please check and let me know if it helps you
Thank you and regards
Hello, I have double-checked, my Purchase Confirmation (To: Customer) and Purchase Confirmation – Guest (To: Customer) email templates are correctly configured with the shipping email address “insoliteguadeloupe@gmail.com”.
I used the free Check Email plugin, the test works and my site sends an email which lands in my inbox.
But when I make a test purchase via Paypal I do not receive the purchase confirmation email with the download links, after the payment process no emails are sent, neither for the admin nor for the customer
I don’t understand why !!
I will provide you temporary admin access in a private reply
