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Ok I have updated to latest version 4.6.1 and enabled caching parameters as mentions for Cache and the problem is now even worse.
You still get download link expired but worse than that if set to download only (nothing happens at all, you don’t even get link expired, if you choose download and send email they get an email but the link expires (occasionally it works when you first seem to set it up.
I am sorry but this plugin seems to have way too many bugs, I have it installed on two separate sites and the same problems happen on both. I have now had to disable all features just so clients can download the PDF docs. There is obviously a fundamental flaw somewhere between caching and your plugin, and 4.6.1 has made it worse as they get no instant download link now at all.
1. It is not possible to automatically add users to a level. Registered user must subscribe to a plan ( use [wpmp-membership-plans] shortcode to show all plans, user can subscribe from this page ) to access downloads assigned to that plan.
2. User can access all membership downloads from dashboard or a custom download page ( use [wppm_downloadarea] shortcode to create custom download page )
3. Sorry not cleat. But if you are trying to change button of link/page template then use Image button or Button Templates add-on.
1. I have managed to link the download to member sign up (I only have one level “Exclusive) but when try signing up it goes for subscribers and it doesnt automatically link to that member status level, how do I make sure that the sign up form is linked to that specific member level?
2. When click to download the pdf, it links to the pdf page but it just says “This content is for Exclusive members only.” and doesnt have the form to register or login. How do I add these elements to the download page itself? [see attached] What does related post mean?
3. Can we have our own button that links to the download link instead of putting the code in on the page? If not can we change how the icon looks?
Here are some Screenshots and my Code for the Link Template:
<div class="spd_wpdm_liste">
<div style="float: left; width: 150px;">[create_date]</div>
<div style="color: #ff0000; float: left;">[title]</div>
<div class="pull-right"> [download_link]</div>
</div>
Picture Browser large
Picture Browser smaller
I know that I can do a new link template, and this is what I have done, but around this template and all my downloads, wpdm is putting this two div containers around. and I cant change this. Or I dont know where.
<div class='row'><div class='col-md-12 col-sm-6 col-xs-12'>
thx for your help
The license key when entered says that it is invalid. I’m wondering why that is? I was using the plugin locally while developing and entered the license key and have removed the license key since I’m migrating to staging and wanted to test in staging. Now when entering the license key, it says that it is invalid. I’m assuming that the license key can be reset, in which if that could be done, that’d be awesome.
Also, one other issue is that the user dashboard urls generated lead to 404 pages.
On the local development site, the logout url is : downloads-dashboard/?udb_page=logout
but in staging the url is : downloads-dashboard/logout
How do I fix the urls being generated? Is this due to the license key? I’ve tried updating all settings in staging, updating permalinks and still all of the logout, profile update, etc… URL’s are resulting in a 404 error.
It may happen if you installed any cache plugin, you need to exclude download link ( \?wpdmdl.* ) from page cache.
https://www.evernote.com/l/AV3M0fYvNONMwL4iAEi9qEyQX2M12roWx1AB/image.png
You can create new link template as per your requirement from Admin Menu Download Templates
Docs:
Creating a new template
I created a package that contains two jpegs. Then created a page with a button for that package using the tinymce button (shortcode is [wpdm_package id=1577 template="link-template-button.php"]). On my computer, I can go to that page and download the package/zip file just fine. But, some of my clients are complaining that they get a download link expired message. Why is this happening? Thank you!
Problem has started again with expired links. Customers are now complaining that the instant download is giving them expired link.txt There is obviously a bug in the software somewhere, I have currently had to turn off the email lock so it works but this means I am no longer capturing data which makes the plugin pointless.
There must be an obvious reason for it, I cannot be the only user that has had this problem.
Any help greatly appreciated.
The “Download File” link is coming due to audio tag conflict with other plugin, however, you can resolve it selecting other page template like: Single Column, Image Top, Extended and disabling Single File Download:
I created a package with a link to a dropbox file. The front end page display (3) different download links. The download button under the meta data works fine, but there’s a text link that is white until i hover over it and doesn’t go anywhere and then there’s a small download button next to my file name that also doesn’t go anywhere.
See attached screenshot.
Can I just display the one button that works?
Hi,
Our website has a SSL certificate applied meaning every page is HTTPS. For instance https://www.excellgroup.com/legal-and-terms/terms/ when viewed in Chrome shows the SSL “secure” text and lock new to the url.
Any page that has a WP Download link template on it, for example https://www.excellgroup.com/legal-and-terms/conditions-of-trade/, does not show the secure text next to the URL, indicating the content isn’t secure.
How do I make the the link templates secure?
Thanks
Seb
Download after getting email does not download the file.
Just purchased and installed to our staging site.
Here is a link to the file. It is a PDF.
https://maseno.bviinc.co/download/test-file/
FYI: It is set to download the file right after the email is provided not sending the link.
I’m cloning my site onto another server. In order to transfer all of my download files and proper linking which tables in the database do I need to move? Also which files in my server do I need to move? I found a folder of download-manager-files which I assume is all of the actual files.. but how can I transfer the actual download posts and meta data?
Thanks!
So when I purchased your product and registered, I got an email with a link to come back to your site and login and there you displayed my purchased items for download. How do I set this up on my site?
I want to set up software downloads for users and when they come and login, they go to their dashboard and see the files available for them to download.
Is this possible with your WPDM Pro or are you suing something else to make it happen?
Hi, Download Speed depends on your carrier download speed and your server performance. Please send me a download link to test. Thanks.
You can give it a try. I should work, maybe there will be some missing translations. But in those cases English will be used. Translations does not create any issue with site.
By the way, if you want to change the ‘Download’ text in download button you can do that easily from package settings. There is field named Link Label which is used as button text.
Thanks.
Hi,
Please try downloading new plugin and install. May be some files are missing or installation is not done correctly. Or
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you
Hi,
Downloads > Subscribers page lists all emails collected through email lock.
Please update the dashboard page to fix the blank page issue. It is related to permalink. You don’t have to change any content , just update the page.
Thanks.
Hi, Please send temporary wp-admin login info in private reply and let me know which download is showing the ‘Undefined’ error. I tried one download from the link, it worked as usual. After submitting an email address it notified about sending mail with download link.
I am trying to set up and use your plugin, but when I activate it. I get a space that appears under my footer and has a link that says download that links to the page I’m on.
Whats’ going on?
