Please use attached add-on to migrate data.
Data Migration Add-on
It appears that if I create a new download or remove and re-upload the files it shows the download button and password again.
I don’t have time to re-upload all my downloads. Is there a broken link?
I set this download up and haven’t checked it in months once I confirmed it was working properly. Got back on today to add more passwords and the insert password/download button is not longer showing on the customer page.
Help please!
I am running Version 4.5.5
Link to customer page
http://trisms.com/download/mardel_eoc/
also it shows “previous post” when they shouldn’t be able to navigate to other downloads.
I’m now implementing this same form on an updated theme for the same site. When the “Download” link is clicked, the window dims momentarily to the transparent overlay gray, and the popup form blinks once at the top of the screen. But then the overlay goes away, and no popup is presented. I had to be very quick to get this screen capture, it’s less than a 10th of a second on the screen.
It’s acting like a theme animation conflict, I think.
I just tested, got email with download link and it worked. Also, instant download option is working fine in my setup.
object cache and database cache may cause issue with download link handling, you better keep those disabled, also page cache is enough to speed up site.
Having an issue with a package not being able to create a zip to bundle the files together. We have set permissions in the cache folder to 755
We are using Google Drive cloud extension and Download manager Pro.
Here is a link to the site – http://braveclients.com/donpapa/wpdm-package/brand-guides/
Click on the ‘Download package’ button to see that the resulting .zip has 0kb and comes out as a .cpgz which tells us that the zip cannot be created on the server side. Is there a setting in apache or on file permissions that would fix this ?
Server log:
[02-Feb-2017 11:58:45 UTC] PHP Warning: readfile : failed to open stream: No such file or directory in ……. class.FileSystem.php on line 92
You will find the [download_link_popup] tag implementation in /download-manager/libs/class.Package.php file.
You can also use .wpdm-download-link class to track click on [download_link_popup] button. You don’t have to edit plugin files in this approach.
Hi there. I’ve been having some problems with the plugin (I have the paid version) which I need to sort out urgently, and I’ve decided to update the plugin. There is a message saying that an update is available. I logged in and your status screen says my paid version has expired and I need to pay $45 to continue getting updates. I’ve paid the $45 but am having trouble understanding how to update. Following various threads in this forum I’ve been led to instructions here: http://www.wpdownloadmanager.com/doc/installing-wordpress-download-manager-pro/
But this isn’t quite relevant. It says delete the “free version” and not to worry it won’t delete my data. So I’ve went to my plugins page in WordPress and clicked to delete the existing pro version. I got a message checking I’m happy to delete the plugin AND the data. So I cancelled that.
It’s really not clear how to update this plugin. Couldn’t you put a link on the order page to some clear step by step instructions.
Also I don’t think it was clear that my previous $45 payment would be time limited and I’d have to pay again. Is this right? If so, how long do I get for the second $45 I just paid please.
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Hi
I have a similar issue. I need to show in the left sidebar links to the main categories created within downloadmanager. However as is – 100% of the categories and subcategories show up making it cluttered an unacceptable.
Cab you advise how we can discriminate or drop the sub categories? Even better is there a way to be able to work thru the category hierarchy on the left menu? Your documentation is weak in this area and also with respect to setting permissions.
Please advise if this covered in an extension or elsewhere.
You can easily show package thumbnail image using [thumb_WxH] template tag. For e.g. [thumb_700x400] will show 700px × 400px image preview.
There are already built-in link template with thumbnail. If you want you can build your own template too.
Your current link is generated by a shortcode that looks like [wpdm_pacakge id="package_id"]
To show direct download link use [wpdm_direct_link id="package_id"] shortcode. Check following screenshot, both shortcodes are showing same package. But the second one has direct download link.
https://www.evernote.com/l/AUflsEmNbFVKgpLmxnII-E64u7UHV8OpTHkB/image.png
It is not possible as it is shown in your screenshot.
There is a template tag for showing package tags. May be you can utilize that on a custom link template. You have to add New tag in your package for that. Although it will show all tags assigned to a download including the New tag. But it is a smooth solution in this case as you have to remove the new tag later.
Hi,
After enabling E-Mail lock, the file is not downloaded anymore in the browser. However the link in the sent email, works. But I want that the file is downloaded automatically same as with no E-Mail lock.
Please advice.
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That is because of your theme css. You also may try with other link template or you can create new link template from Admin Menu Downloads Templates, also, you don’t need to add screenshot separately, you could add screenshot as feature image with package.
you can use [download_url] tag in link/page template for direct download link, but it only will work for public downloads where you didn’t apply any lock option. Or you can use short0code [wpdm_direct_link id="PACKAGE-ID"]
Click “Reload” link in “Update” page to refresh it with latest data.
However, you can download latest version of wpdm pro from here http://www.wpdownloadmanager.com/user-dashboard/purchases/ , delete old version and install latest, the process will not harm any of your data. You can download latest version of premium package ad-on from here http://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/ .
Attached is an image of what I want to deactivate as a link. Currently if they click on the title it will take the to the download page. I would prefer to have it so that the title did not link to the actual download page. I would rather them stay on the current page and use only the cloud button. Is there a way to do that?
Thanks!
Hi,
Once I activate the Download Manager Plugin, a white bar with a link “Datei herunterladen” appears on each page at the bottom. How can I remove that?
See attached screenshot.
Thanks.
I purchase WPDM Pro and was provided a download link (for files, not the plug in) and a license key. But there is no where for me to enter my license key in my Download Manager plugin. I am also not able to confirm my account status via WordPress plug in.
If you want, you can use separate form for each package, but that actually will be too much of work. Also for security reason, download link generate by email lock expires after it is used for 3 times or package is updated. However, we shall and an option to save package ID with form entry with the next update of the add-on.
Yes, that is possible, you can add remote url as download link. 3 options with attach file metabox, upload, browse and url, you need to use “url” tab.
Hi,
I am trying to achieve what I would expect is an easy thing. Apparently it is not or I am just going about it the wrong way.
Here is what I need:
I have PDFs. I want users (not logged in) to fill out a form (first, last, company, title, email) and get an email with their download link. This person should get an email with a download link. The person should and their fields should be recorded in Mailchimp. And have some record of wjo downloaded what in WPDM if not gravity forms.
I currently have this setup:
Packages with form lock. “email download link” is checked.
Gravity forms are capturing the user input. I have the [package id} inside a hidden field in gravity. OK.
Now, sending the email. Since I have many pdfs I have to setup the one gravity form with conditional email sends for each package so teh suer gets the right one.
It is working – but because there is only one gravity form I can;t tell who downloaded what.
Plus I have to add the conditions every time I want to add a new PDF
And anytime I update the package the master key changes so I have to update the conditions in gravity or user gets an “link-expired.txt” file.
The whole point of me getting this was to streamline the management of these PDFs. With this worklfow it ends up being as much if not more work
Alternate approach – failed
Purchased Mailchimp add on – fail.
It doesn’t allow for custom fields. Only first last email. I need the fields mentioned above
Alternate approach – Webhooks and zapier.
But why would I have to go through even testing that for something that should be so simple?
What am I missing? Am I doing something wrong???
