Your Easy Smooth Scroll Links plugin is creating this issue. Everything worked fine when I disabled that plugin. Here is the package I run test on http://dv-global.com/download/resort-group-fact-sheet-2/
Your key is linked to intranet.elgas.com.au If you are using Download Manager in that site then license key should work fine unless you server blocking connection to https://www.wpdownloadmanager.com/ Please check if that’s the issue.
From current version, you can update plugin from your WP Dashboard.
Have you installed the Pro version of WPDM? If not please download it here. Deactivate and delete free version before installing Pro version. You won’t lose any data.
You can use Form Lock plugin to use a custom form instead of email lock. Or another option is using Advanced Custom Fields add-on. ACF add-on adds more fields to the email lock. Please check those links to know more about add-on features.
Create a custom link template with [file_list] template tag. Use this custom link template when inserting shortcode on your page.
Hi,
Your key is linked to burlescombeprimary.co.uk Do you want to move the license to another site?
Also, from the current version, you can update plugin right from your dashboard. Just connect your WPDM account from Downloads Settings Updates tab.
Thanks.
1 ) Create a custom link template from Downloads Template page. You can clone an existing template from that page and edit on top of it. Remove all data that is not important for you ( i.e. version, date, download count etc ). Also remove [page_url] and [page_link] template tags those exists there. That will remove all link to the details page.
When inserting the category shortcode select this custom template as your link template. Install TinyMCE add-on to insert shortcode easily.
2 ) You can also modify the details page ( http://rodribv.com/download/test-bestand/ ) by using a custom page template.
Download Button shows up after form submission in my test as shown in the following screenshot. Where are you having the issue? Please send me package link.
https://www.evernote.com/l/AUdJM5OTeJNLt4PsE6Vig9smCXVSLeMihnEB/image.png
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Is there any possibilities to add favorite tab to the dashboard under the download history and display it as the list of links instead of packages?
Thank you,
Alesia
HI Shahriar,
the only license related error notification we get for WpDownloadManager is this: “Please activate license for automatic update. ”
But I’m thinking if this issue persists but only affects the auto update featured, we’re thinking to just download the latest files from you guys and manually update.
As long as the download links we build continue to work, then we’re ok.
We had no issues like this in the staging site when we were testing it. But it was in an earlier version of wordpress.
Is license verification only for automatic updates?
The viewer should look like this demo https://demo.wpdownloadmanager.com/wpdmpro/download/pdf-viewer/
Maybe there is some kind of conflict in your site. Please send me the link to check.
We have other plugins that are doing ajax calls to admin-ajax.php but they have no issues with the access. This is download manager pro 4.7.1
Our main concern is that we are using it for all our private download links and that this issue may affect the plugins functionality in serving these links.
Does the license file limit the main plugin functionality of managing the download links or is it just for automatic updates?
Thanks.
Hi there, you’re saying ‘Okay now.’ but when I go and test it’s not working still.
Now instead of coming up with ‘Unauthorised Access’ i’m just getting a broken link instead of the package downloading.
You can go and test this on the package that I think you tested with last time, it doesn’t download the package file.
Please can you advise what the issue with this is as I need to know for future updates, I can’t have it break every time I upgrade the plugin version.
Thanks,
Ben
Hi,
Please save your license key in Downloads Settings License tab to verify your order.
This link explains how to generate your key https://www.wpdownloadmanager.com/doc/where-is-my-license-key/
Install the latest version of Download Manager if you are getting an “Invalid key error” when saving the key.
Best regards.
You can get the simplest download link from “All Packages” page. Copy the master download link from there and set it as the link to any text.
https://www.evernote.com/l/AUc38gJBWV5Jh4hRib2H7v-yVAHh4kRP4EQB/image.png
Or you can use the “Button Template” when inserting the shortcode. This template will show only a button. Use TinyMCE add-on to insert shortcode.
Let me know if you have any other query.
Hi,
I need the most simple download way there is. Can you download a package directly from the ‘Link’?
If not, how do I adjust the /download page where the link goes to? The template for that is beneath alot of social and filter components, is this the WP theme that does that? How do I edit this?
Due to some JS errors in the page popover form not working. Use the embedded form instead. I have created a custom page template ‘Extended Clone’ and applied it to your ‘Test’ package. After form submission now the download link is provided on the page.
Please use [download_link_extended] instead of [download_link] tag in your custom template if you want to create another custom link template.
I installed the Pro version and added a download package.
The name of the 2 PDF files are shown, but there is no download link, even if I am logged in.
Next to the “Download:” text there is a red X.
When I am not logged in, there is a “Download” link that loads a “no permission” txt file.
What is wrong here?
http://v2.cp-bonn.de/download/neue-rechtssprechung-des-bgh-in-familiensachen-17021-17/
And second question: I don’t want to use the files for payment etc. – where can I disable the “Pricing & Discounts” page?
the files are only related to special user groups.
Unfortunately clicking the icon does not fix the issue as the field is populated with the entire link and the background image link is wrong, e.g.:
http://<sitename.com>/wp-content/plugins/http://<sitename.com>/wp-content/plugins/download-manager/assets/file-type-icons/pdf.png
I have to overwrite with “download-manager/assets/file-type-icons/pdf.png” to get it to work.
Hi Shaon,
Big fan of yours and long time user. I’m unable to update and all of the fixes you’ve suggested (Ref. https://www.wpdownloadmanager.com/support/topic/file-not-found-txt-error-after-update-urgent-all-links-broken/ ) haven’t worked. I have a multi-site with 20+ subsites. I’ve just renewed in August and am still unable to get an update for all my sub sites in working condition. I need your help and support to get this done.
Please help. I’m stuck at version 4.6.9 until you step in.
Thanks for your support!
j
Hi,
Tried this agin but when you fill in the form, you still cannot download the file.
See attached. It keeps asking for the form to be filled in.
The client does not want the download link to be emailed either.
What is the issue with this now?
Thanks
Create a custom link/page template. You can clone an existing one and replace the [download_link] template tag with the following code.
<a herf="[download_url]" target="_blank">View</a>
In Downloads Settings Basic find and enable “Open in browser” option.
Now select this link/page template in package setting meta box.
Download Manager does not have any add-on yet to filter posts by custom fields. Directory add-on has advanced search feature [ demo link ] though.
