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I need urgent help. Please visit this page -https://ps-cardiagnostics.com/download/scania-multi-language-epc-electronic-parts-catalog-2019-03/
If I click on Paypal button link it takes me straight to the official paypal page and checkout from there. After payment, where does it go. The customer has not entered his email address so where does he gets his order ID.For example, this page – http://ps-cardiagnostics.com/guest-orders/ you have to enter order ID and email address.
Seems like you have to enter these 2 pieces of information before you can get the PDF download link. So if a customer checks out immediately by clicking on paypal how does it work?
Hi. I purchased your Download Manager Pro and ever since I’ve installed it, I had a lot of my guest customers ie. no signups after paypal payment, that they don’t know what to do. At the moment the customers receives an email confirmation order with the download link. Unfortunately, when they click on the link – http://ps-cardiagnostics.com/guest-orders/ they still have to enter order ID and email. At this point, they are clueless even though in the email it contains the order ID. If there an alternative way, where customers do not need to enter these details to get the pdf file. Or a better question is is it possible to include the actual pdf file attach to the email to guest customers after successful payment.
Here is the current purchase confirmation email template to guest
Hello ,
Thanks for your order at [#sitename#].
Your Order ID: [#orderid#]
Purchased Items:
[#items#]
You need to create an account to access your order and to get future updates.
Please click on the following link to create your account:Signup
If you already have account simply click the above url and login** If you wish to download quickly without logging in, you can click here. Please make sure that you make a note of your email address and your order ID – [#orderid#]. You need both these information to download the software
Best Regards,
Sales Team, pscardiagnostics@gmail.com
[#sitename#]In reply to: Password popup does not work with DIVi Theme
There is no global solution for that.
For open packages, If link template is involved solution is here https://www.wpdownloadmanager.com/support/topic/open-pdfs-in-new-browser-tab/
For all packages table use a custom template of
wpdm-all-downloads.phpand add the following code after line 288,if ( ! wpdm_is_locked( $data['id'] ) ){ $download_link = "<a class='wpdm-download-link btn btn-primary' target='_blank' href='".wpdm_download_url( $data['id'] )."'>Download</a>"; }Thanks. I understand the part about including a subscription link, but how is the download button generated for those people that already have a subcription and would like to download the file. As of now, the download button changed into a payment button as soon as I associated a price to the package.
Is there a way to use two different shortcodes? For example one shortcode that will display the download button and then have a separate shortcode that can display the payment button? That way members that have access can download from the first shortcode and guests that would like to purchase the download can use the second shortcode?
Please advise.
Now you have to edit template files directly from
/acive-theme/download-manager/link-templates/and/acive-theme/download-manager/page-templates/I have used template files instead of template editor ( saving in option table ) to avoid similar issue in future.
Topic: Category Archive Page
When I click on a link in your category archive page it takes me to a nicely displayed grid with all of your packages.
Category Archive: https://demo.wpdownloadmanager.com/wpdmpro/categories/
However, when I do the same Category Archive on my site, it displays all of my packages in a blog post archive layout.
Is your’s different because you are using a theme that displays things differently?
Topic: Modification to PDF stamper
Hi Shahriar,
I’ve had to give up with the cart on my site. Members can’t deal with it. I’m editing all my downloads to remove role discounts and applying role access to each download. Also, a package with a PDF and zip doesn’t work because they get put into a new zip so the PDF doesn’t get stamped in that case after a cart purchase. This will only be a problem for guest orders now, I’ll live with that.
This means that most PDFs won’t go through the cart anymore, which means they won’t get stamped.
Can you please find a way for all PDF downloads from my site to be stamped, without going through the cart, as long as the user is logged in? Thus:
– Member is logged in and has a subscription plan.
– Member’s role has access to download the PDF.
– They click the Download link, the stamped PDF downloads.
– If they can access the PDF via the Dashboard, it gets stamped there too.Basically, whenever they download any PDF I would like the stamp applied.
Give me a quote by private message if necessary.
Many thanks,
MikeIn reply to: Filter Function
Hi,
Please check the Archive Page add-on demo here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-compact/ It has a category filter option. And you can also search for packages and sort by different parameters.
You can use own link template to control the view of each package.
Let me know if works for you or you want something different.
Thanks.
In reply to: Breadcrumbs Not Working Properly
I have tested Yoast breadcrumb with one of our themes ( http://prntscr.com/prnhm4 ). We used
yoast_breadcrumbfunction to render breadcrumb. The breadcrumb should render the archive page URL in that part of Breadcrumb.But in your case it is just links to
/downloadThere is nothing in thedownloadpage, so it is just displaying the matching content which is an image in your case. Maybe your theme implemented the breadcrumb in a different way.Please check if the download archive- is active on your settings http://prntscr.com/prnith and then check the
single.phpof your theme to find out how it is showing the breadcrumb.In reply to: Differentiating Files by Membership Level
Did you add the template tag
[membership_levels]to your custom link-template? The code implements the template tag but you have to use it on your template to make it visible. You also have to write CSS to adjust the position of the level.If you are not familiar with template customization please check this post https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/
In reply to: Email Lock Spins
Hi,
After submitting the email address Download Manager did send the email with a download link. The spinning never ends because WP Super Cache is modifying the AJAX response sent by Download Manager. It is adding the following message with WPDM response which is breaking the expected JSON format of WPDM response.
<!-- WP Super Cache is installed but broken. The constant WPCACHEHOME must be set in the file wp-config.php and point at the WP Super Cache plugin directory. -->Fixing this issue will automatically fir the email lock spinning.
Thanks.
In reply to: Download limit not working
Download limit message is coming from Download Limit Message: option but you had no login link there. I have updated the option with the login link. Now link should appear with the message.
In reply to: Changing Download Button Text
Hi Aly,
You can change the download button label ( text ) from the package settings meta box. The text comes from the “Link Label” option. So, just set your custom text there.
https://www.evernote.com/l/AUcPrMhQWWBE57vLe-McbypCiQ2O6Tu_lv4B/image.png
Thanks.
Hello. When viewing a package, I see the breadcrumb at the top (under Blog Latest News). However, if I click the “download” link in that breadcrumb, it just presents me with a download.png image. I have breadcrumbs enabled in Yoast and they work fine on the rest of my site (i.e., blog posts). Is there something else special that I need to do to get the breadcrumbs working properly with WP Download Manager?
Thanks
I did some searching, but couldn’t find any conversation on my issue. I’m looking to this page: https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ for support. It says “— category: use any category slug here if you want to create an archive page for that specific category or don’t use the parameter” However, the shortcode generator only allows a single category to be selected and it inserts it’s ID, not it’s slug.
I currently have 6 top-level categories. [wpdm-archive cat_view=”extended” showcount=1 button_style=”info” link_template=”5db8acc6b6246″ order_by=”post_title” order=”asc” items_per_page=”10″]
as seen here: https://www.screencast.com/t/oYM4O4fEI’d like to have a page that has all but one of them.
If I use the shortcode generator, I can only pick 1 category and it creates: [wpdm-archive category=”114″ cat_view=”extended” button_style=”default” link_template=”link-template-audio” order_by=”post_title” order=”asc” items_per_page=”10″]Category 114 is Letters.
If I use all the ID’s of the categories I want it breaks: [wpdm-archive category=”121,272,119,117 ” cat_view=”extended” button_style=”default” link_template=”link-template-audio” order_by=”post_title” order=”asc” items_per_page=”10″]If I try to use the slugs of the categories I want, like mentioned in the doc [wpdm-archive categories=”articles,letters,master-messages,scripts” cat_view=”extended” showcount=1 button_style=”info” link_template=”5db8acc6b6246″ order_by=”post_title” order=”asc” items_per_page=”10″]
it has no impact: https://www.screencast.com/t/9cIuubfkcWhat am I missing or messing up?
In reply to: Download limit not working
Yes, login form should be showed to visitors to download the files after the limit. Can you describe the steps you followed I m not able to replicate the same from my end.
When I m trying it show like this without link or form https://prnt.sc/pqy3j4
and sometimes when I click on download it shows this error – https://prnt.sc/pqy3q7
I tried adding an ID column but when I do the import does not work. I see the plugin reports success and no error but afterwards the item is not found when I look under All Downloads.
Here’s is a link to the csv: https://drive.google.com/file/d/1y_YgupNMxbyBhrHQcEwS07j3q0BEPAme/view?usp=sharing
when I try to modify a download I cannot link it to categories, the category choice box is not displayed
the category choice box is displayed only in “quick edit” when downloads are in list modeIn reply to: File not found or deleted from server
In reply to: Password popup does not work with DIVi Theme
Hi,
in this Thread: https://www.wpdownloadmanager.com/support/topic/open-pdfs-in-new-browser-tab/ I have already asked, because it doesn’t work for me. All my pdf should open in a new tab. This also worked until I added password protection to some pdfs. How do I make sure that the password is requested first and then the pdf opens in the new tab? It doesn’t matter if it’s wpdm_all_packages or link-template-default.php. Do you know what I mean?
The file downloads to the files app on the iphone but to the user they think nothing happened because it just takes them to the download link again.
In reply to: Password popup does not work with DIVi Theme
You can modify the link to open in a new tab when there is a package-lock. Do you want to open the file in the browser? If not after unlocking package you can just download the file and your page will still be there with other downloads.
In reply to: Multiple Issues Need Looking Into
In reply to: Open PDFs in New Browser Tab
When using the main download button:
To open file in new tab replace [download_link] with [link_label] in your custom page/link template.However, this only works for me until I use a password protection. Then a new window will open but there will be no popup for entering the password.
I use for single file downloads link-template-default.php and for [wpdm_all_packages….] wpdm-all-downloads.php. What do I have to change to make it work?
