We are having a ton of issues with users inputing the correct password and then getting the “This Download Link Has Expired” error. I’ve tried multiple changes to try and fix this and cannot do so. Sometimes the download works, other times it does not.
Please help.
We need to have a password protected download package that easily downloads for everyone. This is why we purchased the Pro version.
It is not possible to hide the parent category or order by category. But you can click on the category link to filter packages.
By the way, if you want to show the parent why not drop the parent category completely?
A better solution for showing all downloads with search and filter would be Archive Page add-on. Please take a look at the demo here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/
I’m having a separate issue now with creating passwords for a temp login.
I think it’s related to the Prime theme that I’ve downloaded from your site.
Here’s the errors that I see when I load the users link.
I’m getting a 500 error every time I try to save the user (editing the password or switching the role).
Downloads are working now.
WPDM generate download links that has this format packageurl?wpdmdl=packageid
which is not working for strange reason in your server, so I had to change it to homeurl?wpdmdl=packageid
.
Changed files: class.Package.php
( getDownloadURL function ) and class.FileList.php
( Table function )
Changed $permalink = get_permalink($ID);
to $permalink = home_url();
It is not possible to add a condition in link/page template code. But you can add custom template tag using wdm_before_fetch_template
filter hook ( https://www.wpdownloadmanager.com/doc/filter-reference/wdm_before_fetch_template/ ) and handle all conditions there.
Hi,
If you are using image button, please add the following CSS in Additional CSS option with theme customizer:
.w3eden .wpdm-download-link{
background: transparent !important;
padding: 0 !important;
}
https://i0.wp.com/www.evernote.com/l/AV0gnUL8G5VEQbX0MBH4V_WgLCVX7SrL46UB/image.png?ssl=1
Yes, the approach is the same. Instead of showing the main download button display the single file download button only which can be added to the file cart.
You have to modify your link/page template. Remove the [download_link]
or [download_link_extended]
template tag from there and add [file_list]
tag.
This reply has been marked as private.
Hi,
I have a strange problem on my site: I suddenly cannot upload new files. I can create the package entry and select the file, but when I click on Publish the site hangs and I get a connection lost error. It looks like the file is being uploaded to the download-manager-files directory as I can see it via FTP, but it is not linked to the package entry.
Simon
How do I keep the look of [DOWNLOAD_LINK] that has been changed in version 4.9.0?
I would love to keep the look from version 4.8.11.
See attached pictures…
Thanks
Thorbjörn
I had to return the template to how it was before as I still needed the all the packages password protected. However, after you made the change, the updated template wasn’t working on ANY of the pages except the test page you sent me the link to! I had a lot of users writing to me complaining that they couldn’t download anything! I’m not sure what the issue is, because I created a new link template (“Card Embedded – no lock”) with your updated code to test it on a private page and it works. However, when it was changed in the original “Card Embedded” it didn’t work site-wide.
With shortcode, you use the link template. But I created the page template which is applicable to the package details page only.
I have modified your custom link template and replaced [download_link_extended]
tag with <a href="[download_url]" class="btn btn-sm btn-success">[link_label]</a>
Now the custom link template should work too. Created a test page here https://www.teatimemonkeys.com/?page_id=9342&preview=true ( login required, the page in draft mode )
[wpdm_package id='9117' template="594aac049c7cc"]
If you have any confusion about link/page template usage please read details about it here https://www.wpdownloadmanager.com/doc/templates/link-template/
Please send your order id or license key to unlock it from dev site.
About the bulk import, send me the CSV file to check the format. Maybe files are not linked properly. Your files have to be located at /uploads/download-manager-files/
directory if you are using only file names in CSV files
column.
Your theme is deactivating the click on the download link. The click is triggered by JS onclick event.
However, there is a workaround. I have created a clone ( Single Column, Flat Clone ) for the page template ( Single Column, Flat ) you are using there. Replaced the [download_link]
template tag with <a href="[download_url]" class="btn btn-sm btn-success">[link_label]</a>
This uses direct URL instead of JS onclick event to initiate download.
Check the example here https://www.teatimemonkeys.com/download/single-opt-in-mailchimp-english/
This clone template will work with only packages that have no lock. For locked packages use the original ( Single Column, Flat ) template.
If all of your downloads are unlocked, let me know. I will bulk update page template for all packages so you don’t have to update one by one.
Hi,
I am trying to disable the package title link and remove the admin & date info that is shown under the title
How can I do this?
https://cullingworth-village.co.uk/downloads/minutes-2018/
Thanks
Tony
Hi there,
I’m currently displaying all downloads with this shortcut:
[wpdm_all_packages items_per_page="30" jstable=1 order_by="date" order="DESC" cols="page_link,file_count,download_count|excerpt|acf_status_Bid Date|page_link" colheads="Project|Project Info|Bid Date/Status|Download::155px"]
On this page: http://www.gdacllc.com/plan-room/current-bids/
Now, we would like to split packages into two categories…each category will get it’s own page.
Can you please help me keep this same layout, but switch with category view instead of all packageS?
It would be very much appreciated!
Hi,
Sometimes user claim to not receiving the receipt and download links. And it is quite annoying to instruct customers every time about using their dashboard. Customers also prefer an easy and short process, just clicking on download link in their email. So, it would be great if you guys can add the option to resend the receipts. It will save a lot of hustle and time.
Hi
How can I change license IP site to normal live url? I can’t figure it out…. could you please change it from IP to this url: skolskoterskor.se? Thank you
Also not sure this is related, but my bulk import is not working…I am able to bulk import files and new packages appear, but once I try to download I am getting missing files and nothing is downloaded. When I open single package I see that file has no name, no size etc. Attached is how bulk imported file looks….
Hi,
I would like to install download manager in a different site but the key is coming as invalid.
How do I fix it?
Hi,
Sorry for the delay
1 ) A user can download it anytime from their dashboard. No option to send it again.
2 ) You can generate a temporary download link from All packages page. Check the download button under each download.
3 ) Which settings are you referring to? Temporary download links can’t be changed, you can set the parameters only when generating the link.
Thanks.
Here is the download link:
https://www.foodhubmagazine.com/uscita-1/
I should have solved. Thanks for the support
I am trying to generate a temporary download link but I continually receive “Error: Unauthorized Access.” I am an administrator within my account, and I have tried turning on and off different settings with the download itself to get it working.
What am I missing?
Download starts automatically after submitting the email address. The download button is shown to allow more downloads. Please send me the link to check your package.
Download Manager 4.8.11
WordPress 5.0.2 running Virtue theme
Web server: Apache
PHP version: 7.2.6
I accidentally upgraded Download Manager in August when I got an email telling me there was a new version. I didn’t realize that It required a new purchase and the new version didn’t install, and only removed the old version (deleted it from server). I was able to find my old copy and eventually re-install it, links to packages were restored, but I didn’t have any reason to add new files at the time.
Recently I migrated the site to a new server and tried to add some packages. This is when I noticed the Browse option in the Attach File section was missing any way to actually browse for the files, (this is how I have always added files.)
I purchased the latest version (Download Manager Special Pack) and installed it. There is still no Browse functionality.
I have several identically configured downloads. Some work correctly. Others do not.
With the ones that fail, when clicking on the Download button, the pop-up simply disappears (rather than saying “processing”.
Also, when you mouseover the download button, it does not activate (change color).
Examples of both working and broken links here:
“https://ipservices.com/resources/brochures/”