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Hi there,
we just purchased WPDM Pro and the Form Lock Add-On. I am not sure if I really got it right, so hoping for your quick support on this.
We have a landing page which should have a simple form (created with Live Forms) directly embedded which the user needs to fill out in order to get an email with the download link.
Like in your docs, I created the download package, checked “Enable Form Lock”, chose our form and checked the “Email Download Link” option. Now on the landing page (built with Beaver Builder) I inserted the Live Forms shortcode. The form shows up correctly, but sending just reloads the page (with no success or error message), no mail gets out and no entry gets saved. Maybe it’s wrong to use the Live Form code and instead I need to use the WPDM shortcode? If yes, is it possible to directly show the form without having to click on a button that opens this lightbox/modal for unlocking?
Hope you can give me some support!
Best regards,
ChrisHello,
When i send the File Cart to my e-mail i get a download link. Clicking the link downloads a txt. file named something wrong and with the text File not found!
It works fine i download the file cart just not when sending it to my email.
Hello, i am using the addon File Cart and the download link opens in the same winodw.
I would like this to open in a new one, how can i do this?
thanks in advance.
Hi guys.
An update is available for the WPDM Directory Add-on (APDM-Archive-Page) and when I try to update through the Download Manager settings not only does it not work, it removes the add-on altogether. I then have to re-install (the older version) and have the same problem again.
I would just ignore it, but I am having an issue with the Login Form block that might be connected – the form says it has expired when attempting to log-in on the frontend.
Any ideas or links to the newest version of the add on?
Thanks, Dan.
Hi there,
Is it possible to show the package links using their original permalink rather than the https://www.examplesite.com?wpdmdl=999 structure?
Is there a setting for this as I would like to show the download package link as:
https://www.examplesite.com/download/mypackage
rather than
I enabled email lock for my package, and selected Mail Download Link option under “After Submitting Form”, but when I click download button and fill the visitor name and email address, the webpage stopped and didn’t receive any email about the download link. But if I select “Download Instantly and Do Not Mail Download Link” option, I can download file. So, what can I do if I want to use “Mail Download Link” option?
Hi,
I have bought Downloadmanager pro. Automatic update is tried every day now in the middle of the day, and takes downmy complete website. Then the update fails.As the update fails I would like to manually update download manager, but I can’t find anywhere the link to the download. When I login in the download area, I can only see that I downloaded the program many times via automatic update, but nowhere a link to a direct download.
Can someone help me please?
Thanks!
Topic: Close form – help
How do I close the form after someone has entered their name and email address?
I am using the form to send an email to them with the download link.
thanks
Deleted the default entry in the template by mistake. Can you tell me what the correct entry is fo the Download link in that template?
Thank you.
Hey there, I’m using an access manager “Ultimate Member” to restrict access on my site. I’m not sure if its the issue or if WPDM is the issue but even with no restrictions assigned to the download it still just redirects to the home page. When I set my role to “Administrator” I can download the file just fine but even if I have every other permission assigned to me without admin I can’t download the file. Is there some kind of access I’m missing here?