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Do you mean this download manager plugin is no more compatible with servers etc. Whenever we update this plugin we got the new problems. You are saying about the serialization is not related to WPDM. If this is the issue why staging is working. Staging environment is on the same server. Again if we attached the zip file with download post on production then it’s start working. if the serialization is the issue why it’s accepting the file again? I simply ask you when we update this plugin we lost all zip files links. We just want the lost attached zip file path back.
Hi There,
When I click the “All Files” link in the wp-admin section of my site I get the following.
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.
All other links ie. Add New, Categories, Tags and so on are working in the wp-admin section
Thanks
Ian1) I could have sworn I saw this earlier but now I can’t figure out how to do it add an external link to a package instead of uploading a file to the server?
2) How do I allow vendors to create an account? I don’t see a way to list vendors in the admin or to register as one?
3) Is it possible to create a website where I would take a commission off sales of software by potential vendors (say someone registers as a vendor and sells a software via my website that costs 100 dollars, I could take 10% off every sale). From what I’ve seen in the specifications it should be possible with the pro package, but again I can’t find anything in settings about that. I have enabled the allowed types of users that can register in the pro download.
3) When using the [wpdm_frontend] shortcode inside a page i get an error saying “Your are not allowed” (It is also a typo by the way, it should read “You are not allowed”).
I have the Premium Packages active as well as the pro version of the Download Manager.Please revert the changes you made. Each download detail page are broken See below the link https://ibb.co/HxXRpJR
Plugin wasn’t working so I updated the plugins and still same problem.
I updated my plugins and renewed my wpdm_archive plugin and now the shortcode still not working.
Did something change? Here’s my short code that is not working
[wpdm-archive category=”37″ cat_view=”hidden” link_template=”link-template-panel”]
Running WordPress 5.8
Current PluginsDownload Manager Version 3.2.12
WPDM – Archive Page Version 4.1.6
WPDM – Button Templates Version 1.4.0
WPDM – Extended Short-codes Version 2.9.0
WPDM – Page Template Version 1.1
WPDM – TinyMce Button Version 2.9.0Can some one help please.
In reply to: Return to/Stay on Same page after logging in
How can I do this when I can’t control or edit the “Login to Download” link on package/download pages?
In reply to: Bulk import problem
In reply to: Download doesn’t work anymore
Hi,
When I tried to visit the above-mentioned link it showed like this.
Please give access to this email address:humayon.w3eden@gmail.com
However, in my inspection, I found that you are using the WPDM Free version.
In order to enable the Email lock feature, you have to use the WPDM Pro.
If you have purchased the WPDM Pro already, then you can download the latest version from here.
Let us know if you need further assistance regarding this matter.
With RegardsIn reply to: Previews Issue
Hi @elcon1966gmail-com-au,
Sorry for the inconvenience.
1. We will adjust it in the upcoming update.
2. You have inserted the wrong code that’s why. Please check this page now as I have used the correct tag/code and it worked well. Valid tag/code lists can be found in the below link.
https://www.wpdownloadmanager.com/doc/templates/template-tags/
3. Please change this setting and the download should work.
Thank youIn reply to: “Last added” file list missing (6.0.2)
Hi @godmarketing,
Glad to hear that the issue has been resolved.
Please stay up to date by following this changelog.
You can download the latest version from here.
FYI, if you share a link in a private reply then no one will be able to visit that link except our support staff.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Thank youIn reply to: Critical server error if email lock
Hi,
Sorry for the delay.
In version 6.0.0 of the WPDM Pro, we haveRebuilt the codebase from the ground.
So, the template file override procedure has been changed as well.
Please follow the below link/procedure and then customize youremail-lock-form.phpfile accordingly.Changing Template Files in /plugins/download-manager/src/{ComponentDir}/views/ ( Download Manager Plugin ) dir: Create a dir named download-manager inside your active theme dir Now copy the files you want to modify from /src/{ComponentDir}/views dir to /{active-theme}/download-manager/ dir. Customize template file(s) in {active-theme}/download-manager dir as per your need
Hopefully, your problem will be solved.
Thank youIn reply to: Documents disappear in Tabs
Hello @zwanets,
We have found that your order is linked to another account which isyrshaik@gmail.com.
You need to log in to that account to activate auto-update or download the latest version.
Also, I have tested that the Tabs are working fine with the latest version of WPDM Pro.
Thank youMy query is set up in multiple (over 30) pop-ups in Elementor. Everything has worked amazing but since the current update, I am getting just this:
link-template-sheaumann.php
I hope this fix is easy, as I do not want to have to redo all of these queries.
https://www.sheaumann.com/to-cans/
Click on any of the Download Datasheets buttons.
Thank you!
Eric
In reply to: How to change sidebar and widget
Hi Tanvir,
I will do this soon.
A quick question, my website sells physical goods, as well as offering free downloads. When I use the shortcode “[wpdm_user_dashboard]” in WordPress “MY ACCOUNT” page, it seems that the “ORDER” block is no longer useful, which contains the information from my buyer information for a physical good.
It’s great that if WPDM can integrate only the digital download link in the account page, not overwrite the other information.Is this possible?
Packaa
In reply to: SMTP Mailer and Download Manager Pro Version
Hello,
Please check the settings of WPDM. The download links currently stay active only 3 mins. Please change there.
In reply to: SMTP Mailer and Download Manager Pro Version
Please assist.
I select the lock option to email a link but no email is sent. Everything else seems ok. Where can I look to find out what is going on? Im new to most of this
Wayne
In reply to: Required actions after you update to v2.7 from v2.6
In reply to: Download Manager doesn’t work with Adsense
I meant, I’m not seeing any problem on your site, it is working fine now with AdSense. Also, the download link is a simple HTML tag, wpdm can’t be a reason for any conflict you may see there.
In reply to: add font color to wysiwyg
Hello @worsin,
Hope you are doing great.
In order to implement the above-mentioned functionality please contact our customization team through the below email address or link.
customize@wpdownloadmanager.com
or
You may knock here as well:
https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade
Thank youIn reply to: Licence Key not recognised
Hello @ajay,
Hope you are well and doing great.
Well in this case you can remove the linked domain to use the key with a new domain.
FYI, The license key will work with the latest version of WordPress Download Manager Pro. And if you are using a very old version, there may require a manual upgrade (If auto-upgrade doesn’t work).
However, you can download the latest version from Premium Download Area as well.
More details can be found in the below link.
https://www.wpdownloadmanager.com/doc/settings/license/
Thank youIn reply to: WPDM Archive Page not working after upgrade to 6.05
Hello,
Hope you are well.
Since you are using the latest version of the WPDM Directory Add-on. So, please use the updated shortcode from the below link. Hopefully, your problem will be solved.
https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
Also, your admin URL is not working. Please check this.
Thank youI have problem creating permanent link in Download Manager plugin. Page not found error 404 appears.
How to solve help me.Urgent Reply: I’ve seen all the download post from admin area are missing after update the plugin. I checked with my staging environment which is not updated. It’s working fine. But on production environment, Attached files are broken. There is no attached file link. I’ve checked the folder “/wp-content/uploads/download-manager-files. All files are available in directory and also having all the files link/path are existed in database. Can you please check urgently This is very serious issue. This is our live website. You are requested to please let us know the issue, after update the plugin. I lost my all the attached files link in each post. You are requested to resolve it asap. If you need the Credentials. Please let me know.
In reply to: Previews Issue
Search Results for 'download link'
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