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We are getting an issue with the WP Download Manager Pro plugin.
We have set up the packages and files to download on the page here:
https://omegatmm.com/download/public
It’s showing a list of all the files that can be downloaded. The files should be displayed in a pop-up when clicking on the Download button.
However, sometimes it works and sometimes we can’t see the files in the pop-up.
Also, we have used a dropbox addon for this.
Can you please let us know how to fix this issue?
you have to use [categories]
, [tags]
in you link/page templates from plugins\download-manager\tpls\page-templates|link-templates
PHP file file, you can back-up your files following this doc, https://www.wpdownloadmanager.com/doc/template-files/
and for file size clearing the package size option under package settings should reset the data after the package is updated, please check
thanks
Hi,
Made a download item, and linked the file from my google drive. When I am testing that I get an error.
After payment is successful I get this message:
You do not have permission to download this file
can you help with this?
Indeed, but when i check this box, a submitted form results only in a sent email – nothing happens after filling out the form but a “Thank you for your message. It has been sent.” confirmation message. It would be great if I could also have the link directly on the page?
(the form was created with the [download-link-extended])
If you are using the form-lock add-on, there should have an option Email Download Link from Enable Form Lock lock options, please check
thanks
Why do you write in other support threads, that i need PRO to open links in a new tab?
I could have done that with the free version too. I bought pro so I do not have to deal with php. I am not an software engineer! And also I do not want to have to change the php-files
e.g. here it sounds like i just need to add sth to the shortcode:
Open in a new tab/window
I use public downloads and a custom link template
-
This reply was modified 4 years, 8 months ago by
Judith Koch.
by default, you are using link-template-default.php
for link template and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates
for page template or tpls>link-templates
for link template. And you have to replace [download_link]
with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>
in related PHP file. and for the back up the file, you may follow the link below documentation, https://www.wpdownloadmanager.com/doc/template-files/
Thanks.
Hi.
I need the downloads to open in a new tab. I purchased the PRO version therefor.
But I cant’t get it to work anyways. I cloned an existing Page template and tried to add link_target=_blank in various ways and positions.
Please tell me exactly where and how i need to add it in the code below to make it work!
<li class=”list-group-item d-flex justify-content-between align-items-center”>
[download_link_extended]
It is highly unprofessional in web standards to open downloads in the same window. So I really do not understand why it is so complicated! I get you want people to buy PRO, fine but then make it easily accesible for those at least!
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Hi,
you can use [download_link_extended]
template tag in your page template for extended form display, for more template tag, you can see the doc here, https://www.wpdownloadmanager.com/doc/templates/template-tags/
thanks
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Hi, my download page has the error message:
Notice: Trying to get property ‘ID’ of non-object in /public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 1339
And when the visitors on my website download Email Lock files, they will all become “- invalid download links -“
okay sorry, lets try again
i want to replace the icons with a preview of the file
here is my codde
———-
<div class=”card mb-3 p-3″>
[thumb_600x0]
</div>
<div class=”wpdm-button-area mb-3 p-3 card”>
<p style=”text-align: center;”><span data-text-color=”primary”>Click below to Download all files within [title]:</span></p>
[download_link]
</div>
<div class=”wpdm-page-template single-col-flat”>
<h3 style=”text-align: center;”><span data-text-color=”primary”>Download only the files you want…</span></h3>
[description]
<br/>
[image_gallery_400x400x4]
<br/>
</div>
—————-
Hi
Many thanks for the link.
Does the free version of Download Manager require a licence key? And is the licence key required to run an update?
Many thanks
Thank you for your response. Yes, every package on the site needs to work like this. We need the mp3 for preview / listening and a link to the wav for a high resolution download on a large number of songs.
By default, you are using, link-template-default, for more template you can visit Downloads > Templates
, let me know if you have other queries
thanks
Hi,
1.is it possible to disable the link to the package details page? Is there a specific code for the functions.php page?
I want the user just do download the package, by klicking the download button. There is no need to see details.
Ah, ok!
Sorry to bother you again, but somehow nothing changes. I checked that new settings option and still got the same link in the email pointing to the page with the button instead of direct download. Using [#download_url#]
as placeholder in the mail template is correct?
Please check at the bottom of wpdm basic settings page:

You need to select “Send direct download link” and save settings.
Hello, I have 2 audio files in a package. One is mp3 and the other is wav, I need to use the mp3 in the audio player and have the download link set to the wav. Is there an easy way to do this? Thank you for any help.
Thanks! Just wondering how I need to use it. Do I need to change the mail template? Currently it uses placeholder [#download_url#]
for creating the link in the mail, but this still points to that page with the button. Is there any other placeholder I can use to directly start the download?
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