Hi HUmayon,
Are you able to share a video of how to keep the downloads as I currently have. I followed the link you shared but it wasn’t completely clear,
thank you for your help!
Hello,
Well, since on the installation manual section there was no file attached that’s why it was not showing any file-related information.
But when you will attach a file then it will show like this.
However, if you want to remove the file count and file size like this then you have customized the template by following the below links.
Template Files
About the upload issue, you can follow the below link.
Upload and download is not working
Also, I am not clear about this The link you shared, prior to this issue the download would open when you click on the product page and take you there. Not to the second page.
Please share a related video or link or any screenshot that will help me to resolve the issue quickly.
Thank you
Hi,
I am attempting to create paid registration for my website, with payment through Paypal, using a one-time payment. No recurrent billing.
When I create a plan in WordPress Pro Membership, using PayPal as the payment system, a Plan ID is not generated unless I also enter a Billing Amount. That seems to be a bug.
With the Plan ID generated, as described above, I can reset the Billing Amount to 0.00 (zero) after a Plan ID is generated, but this is not saved and the previously entered billing amount (necessary to create a Plan ID for PayPal) is retained. That is unwanted, as I want my registration plan to be a one-time payment without any billing, just the initial payment.
This error is displayed:
Error! paypal - {"name":"UNPROCESSABLE_ENTITY","message":"The requested action could not be performed, semantically incorrect, or failed business validation.","debug_id":"817b90fab4ad1","details":[{"field":"/pricing_schemes/0/pricing_scheme/fixed_price/value","value":"0.0","location":"body","issue":"INVALID_PARAMETER_VALUE","description":"The value of a field is invalid."}],"links":[{"href":"https://developer.paypal.com/docs/api/v1/billing/subscriptions#UNPROCESSABLE_ENTITY","rel":"information_link","method":"GET"}]}
Also: I set the amount to be billed regularly for every day / week / month / year and the Billing Cycle Limit to 0 (zero).
Can you provide a fix?
Cheers,
Victor
Hello @jasonbarrett,
Sorry to hear about the issue. Unfortunately currently there is no field for “Form Lock” in the csv
Form lock option is managed by an external add-on and also depends on plugin which is used to create the form. That’s the reason the input is not generated by wpdm plugin.
If you really need this function, it requires some customization work.
You can contact our customization team through the email address which is given below.
customize@wpdownloadmanager.com
or
through this link.
With Regards
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I understand that the WPDownload Export CSV isn’t able to be imported. According to your users the Export feature faces lots of problems. However, the Export CSV (when located) does show that a number of fields relating to locks (e.g. email_lock_title, email_lock_msg) are missing from the Import CSV which may help us solve the problem.
I want to be updating about 6,500 packages each month through the Import feature so publishing each one has to be done through WPDownload – maybe the missing publish_date field helps with this?
All the fields at https://www.wpdownloadmanager.com/doc/bulk-import/ aren’t in the CSV file you sent. The following are missing from the Sample CSV:
Heading/Field Name
view_count
download_limit_per_user
package_size
password_usage_limit
facebook_lock
googleplus_lock
create_date
update_date
publish_date
expire_date
The following fields in the Sample CSV file you sent aren’t on your https://www.wpdownloadmanager.com/doc/bulk-import/ website:
show_counter
cache_zip
show_quota
create_date
update_date
terms_lock
linkedin_lock
gplusone_lock
facebooklike_lock
custom_form_field
tags
acf_MoreInfo_source
acf_MoreInfo_excerpt
If we could get some consistency between your website and the Sample CSV it may help us sort out these problems.
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Hello
Thank you for reaching out to us.
You have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> in related PHP file.
However, you can follow this screencast as well.
Let me know if you still need further assistance regarding this matter.
Thank you
Hello @savc-2021,
You have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> in the related PHP file.
Let me know if you need further assistance regarding this matter.
Thanks
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Hello @rossiello,
We are sorry to say that it’s not possible. It requires some customization work.
You can contact our customization team through the email address which is given below.
customize@wpdownloadmanager.com
or
through this link.
With Regards
Hi @claudiahaenen,
Thank you for reaching out to us.
You can change maximum upload size easily by following this or contact hosting provider they will help you properly.
However, you can use the below add-on in order to upload packages/files from dropbox.
Dropbox Explorer
You can configure the add-on properly by following this.
If still the problem exists then please follow and configure by following the below link.
Upload and download is not working
Thank you
Hello @tominfo,
Please follow the below link properly in order to update your WPDM copy to the latest version.
Updating download manager to the latest version
Thank you
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Plugins not included: Could someone from the team please help with this error or explain why they are left out of the “Full Access” download package?
Coinbase – payments
Private Message
Advanced custom fields
WPDM Directory
WPDM Block Hotlink
Amazon S3 Storage
User Reviews
Movie Database
Hello @cdierkermacoairfans-com,
I hope you are well.
Are you sure that you have emailed to the below address?
support@wpdownloadmanager.com
However, you can download the Pro version through this link.
Yes, in order to access the Pro feature please uninstall the free version first and then install the Pro version. Don’t worry, you will not lose your old data by deleting the free version.
More details can be found here.
Let us know if you need further assistance regarding this matter.
With Regards
Hi,
Please add the below CSS in Dashboard>Appearance>Customize>Addtional CSS and it will solve your issue.
body.page-id-42657 .btn.btn-fullwhite, .btn.btn-fullblack, .btn.btn-fullcolor, .btn.btn-default, .btn.btn-primary, .btn.btn-success, .btn.btn-info, .btn.btn-warning, .btn.btn-danger, .btn.btn-link {
text-shadow: none;
padding: 10px;
line-height: 1.8;
font-size: 11px;
}
body.page-id-42657 .btn .label {
position: relative;
top: 2px;
}
However, please add your new support topics through this link from next time on.
Thanks.
Hello,
We have 2 problems:
1- The first one by insert URL!
When we need to add a new package and need to add a link by “Insert URL” the link does not appear in the page, so We couldn’t see the link in case we want to edit or delete the link.
2- The second is:
We have got “You are not allowed to download.”
What should we do to activate the download?
What do you think?
Example:
https://www.qenshrin.com/ebooks/%d8%af%d8%b1%d8%a7%d8%b3%d8%a7%d8%aa-%d9%81%d9%8a-%d8%a7%d9%84%d9%82%d9%88%d8%a7%d9%86%d9%8a%d9%86-%d8%a7%d9%84%d9%83%d9%86%d8%b3%d9%8a%d8%a9
Thank you
Sir NAyeem please add an ajax search feature for me in Wpdm author Table. [wpdm_packages author="1" paging="1" categories="openbox-sx1-hd-update" orderby="update_date" order="asc or desc" items_per_page="10" template="my_new_link_template" cols=1 colspad=1 colsphone=1].
because your wpdm_all packages not working for me, also the wpdm_all package table is supporting up 2K files. when we have more than 2k files in a table. then the search option is not working. it,s dividing into two parts.
so please add an ajax search feature in that table so my problem will solve, please.
my [wpdm_packages author table link. exemple link
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Yes, license Number received.
But if we try to download the then after adding the company mail, but not coming to the download link to the company mail only, Gmail is getting the link ( ex: simhachalam.k@fluentgrid.com nit coming download link to this type of mails), pls do need fully
