Hello,
Our setup is using the FTP add-on to link files in packages.
After updating both WPDM (4.7.7 to 4.9.0) and WordPress (4.9.9 to 5.0.3) we are experiencing some download problems.
Since doing those updated when clicking any file’s download button we get a txt file “download error” that specifies a URL that was not retrievable. It seems like the file ID get’s inserted into the URL? Something like this: http://ftp.example/5b28a0e884de9-filename-example.pdf
I believe that before this ID was not inserted into the URL.
I have reverted to a backup for now, any idea what might be causing this?
Code entered on the page :
[wpdm-archive category=”87″ cat_view=”extended” button_style=”default” link_template=”link-template-calltoaction3.php” order_by=”data” order=”desc” items_per_page=”10″]
URL of the page: https://www.acbrescia.it/materiale-archivio/
Before the update the button arrangement was horizontal (figure 1) with this code:
<div class=”wpdm-categories”>
<ul class=”row”>
<li class=”col-md-4 col-sm-6″>
> File Audio
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”>
<li class=”col-md-4 col-sm-6″>
> File Video
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”>
</div>
After the update the button layout has become vertical (figure 2) with this code:
<div class=”wpdm-categories”>
<ul class=”row”>
<li class=”col-md-4 col-sm-6″>
> File Audio
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”>
<li class=”col-md-4 col-sm-6″>
> File Video
<ul class=”dropdown-menu” role=”menu” aria-labelledby=”dLabel”>
</div>
Hello,
I tried to modify this behaviour by following instructions on a previous post. However, placing this line in wpdm-all-downloads.php line 355 did not work
echo “Download“;
Just purchased Special Pack and also Paypal Pro after seeing the Crypton demo, specifically this page is exactly what I wanted.
https://demo.wpdownloadmanager.com/wpdmpro/download/premium-images-demo-product/
I loaded that page in multiple browsers and on my 2 cell phones, it was perfect.
The theme I got doesn’t look quite the same, and there are formatting issues when on a small screen (bootstrap is not collapsing properly).
I can fix the bootstrap issues in the theme files, but the bigger issue is the Buy Now button isn’t showing up, which is 90 percent why I went with you guys. That instant click and purchase is invaluable and always increases sales in my experience. So I must have it working as advertised.
I selected the option in Downloads->Settings->Premium Package->Basic Tab->Purchase Settings->Show Buy Now Option
But It shows and empty box on the front end, see attached pics.
What to do?
New customer with all plugins downloaded yesterday, wordpress is up to date. Also, switched themes and the button doesn’t show up on other WPDM themes either.
Thanks
I have a fresh WordPress (5.0.3) install and when I enable Downloads Manager (4.9) I receive the following error in the dev console:
Failed to load resource: the server responded with a status of 404 () https://xxxxxxxx.xxx/wp-includes/js/jquery/jquery.form.min.js.map
I have verified the file exist via FTP and there are no other plugins activated when the error occurs.
Any help is appreciated.
Kevin
Hey.
Have a very strange problem.
Whenever I try to download a file on my site I get this error:
Warning: A non-numeric value encountered in /customers/7/6/8/jcai.dk/httpd.www/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 35
and then a lot of strange letters and symbols. It can take minutes before all characters are read.
But if I refresh the page, then the file is downloaded without any problem.
I’m using PHP 7.2 if that can help. Otherwise, ask if there is other info you need.
We allocated 1gb memory for PHP framework. When using the jstable function with wpdm_all_packages shortcode (jstable=1) the allocated memory is exceeded. The plugin builds a table with more than 1GB memory for itself. When deactivating (jstable=0 or deleting the entry), it works. So far so good. jstable is fixed used in your code, expecting to have it activated and prevents to switch to the next page. We found a workaround with defining line 1002-1005 of file wpdm-archive-page/wpdm-archive-page.php as commentary. But it has also influence from stats, we unfortunately needed to use. It freezes the system completely by memory allocation overflow. We have currently entered 2090 downloads in WPDM.
Can you check it. Maybe you have ideas for workarounds which doesn’t need to reenter after an update.
Hello;
I’v noticed that there are a huge number of php warning created to apache error log, the infomation is :
[Wed Jan 16 10:04:44.489183 2019] [:error] [pid 1238] [client 46.229.168.129:63562] PHP Warning: file_put_co ntents(/var/www/snailsuite.com/public_html/wp-content/uploads/wpdm-cache//session-38f19b667a74ee8097c610aaa7c 543a0.txt): failed to open stream: No such file or directory in /var/www/snailsuite.com/public_html/wp-conten t/plugins/download-manager/libs/class.Session.php on line 75
but, I’v tested all downloads, it seems all download running ok, do I need worry about it? or how do I deal with it? because it create 100k error log which makes the error log fat, very fat:(