Hi!
I have uploaded a lot of files manually and all works well. Since I was about to upload several more I bought the Pro version, and used the Bulk Import feature. I got no error messages and all are marked as green and imported, but when trying to download these files they all showed a text file with “File not found or deleted from server”. I couldn’t find the uploaded files anywhere on the server, but WPDM claimed they were placed in a folder that did not exist. So, I created the folder and manually uploaded all the files again with FTP, and now all seems to work. I have put a lot of meta info on these files before I noticed this bug, and wanted to avoid that work again. Did I do something wrong when using the Bulk Import feature? Will there be a problem that the files now reside in a completely different folder on the server than all other downloads? Can and should I correct the physical location of these files, or just leave them where they are?
Regards Martin
I have just migrated a website out of a multisite into its own single site. I have imported all the “Downloads” post type and they are all there. I have also copied all the files from the old site to the new, and the path to the files is correct. However, they are not showing up.
1) When I click on “Browse” to locate files, the tab is just blank.
2) When I go to a page with a package, I see a message saying “file not found or deleted”
My next post will contain login information so you can have a look around. Thanks in advance!
Hi there,
I bought yesterday the Pro Features plugin in order to be able to implement email-lock downloads on my website, I was initially enthusiastic with this plug, easy to use, but I see now that none of my email locked packages are working, they are downloading immediatly without asking email. Could you please help what could be wrong?
Thank you
Cheers
Françoise
Since the recent updates, our Custom Link templates have broken. We are using Default Values as well. We have the template setup so that clicking on the Button and the Title of the download should automatically download the file without showing the Download Page. This has now stopped working.
This is the template code:
<div class=”well c2a3″>
<div class=”media”>
<div class=”mr-3″ align=”left”>
[icon]
</div>
<div class=”media-body”>
<h3 class=”media-heading” style=”padding-top: 0px;border:0px;margin: 0 0 5px 0;font-size:12pt;”>
[title]
<span style=”font-size:8pt;font-weight:300″ class=”text-muted ml-4″>
<i class=”fa fa-hdd mr-1″></i> [file_size]
<i class=”ml-3 fa fa-arrow-alt-circle-down mr-1″></i> [download_count] downloads
</span>
</h3>
[excerpt_80]
</div>
<div class=”ml-3″ align=”right”>
[download_link]
</div>
</div>
</div>
<style>
.well.c2a3 .btn {
padding: 11px 30px;
font-size: 11pt;
}
.well.c2a3 .media-body {
font-size: 11pt;
}
.well.c2a3 .wpdm_icon {
height: 42px;
width: auto;
}</style>
Website (one of many where it is now not working!) https://trinitybuckshaw.lancs.sch.uk/news-events/newsletters/
Hi
As administrator (or subscribed member) I get the following popup message when I click on a download link: ‘You don’t have permission to download this file’ and a downloaded txt file of the same name
I can however download documents in one of my categories but not any of the others. I’ve checked and compared settings and can’t work out why the is happening for all but one. My user access has all taxonomies ticked
Any help greatly received
Regards
Ian
Hello WPDM-support,
after upgrading to version 5.0.3, some multiple downloads can no longer be downloaded. This does not apply to all of them. A logic, which works and which doesn’t, I can’t recognize.
What can I do here? Unfortunately I need your support here urgently.
Best regards, Tom
I just updated to the latest version, and now instead of my download links triggering a download, they take me to a download page with the following error at the top:
Warning: Invalid argument supplied for foreach() in …/plugins/download-manager/libs/class.Apply.php on line 685
This doesn’t happen with all downloads, just some of them.
Hi,
Where can I find the short-code syntax used for the responsive table shown on the demo page?
https://demo.wpdownloadmanager.com/wpdmpro/package-list-in-responsive-table/
The short-code on this page looks similar:
[wpdm_all_packages] – List all downloads in tabular format in a page
but its responsiveness breaks when jstable=1 is included in the syntax — the table width extends off the edge of the page on small screens.
Thanks.
Hello, I have all of my files available as a DOWNLOAD ALL as well as INDIVIDUAL downloads. Currently, the tracking only shows that a package has downloaded regardless if it it one file or the whole package.
I need to be able to see individual stats on each file and each package.
How can this be done?
We have a site that has over 1000 different downloads, some direct and some via dropbox
Since the 5.0.3 update a specific section of them stopped working, when the download button was clicked nothing happened.
In the packages and settings we cold not see any difference between the ones working and those not but via a number of “try and see” test we (by luck) worked out that if the permalink started with a number it did not work, but if it started with a letter then it worked fine
For example: 2019-ita-3 did not work but ita-2019-3 worked fine
This is fine going forward as we will change the naming system for 2020 onwards BUT the area affected is based on years so all the packages start with a year (2011, 2012 …… 2019) – its something like 600 packages and we really don’t want to have to manually change all the permalinks
Any fixes?