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Search Results
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In reply to: Illegal String Offset Fatal Error
I added the line of code to the wpconfig file as requested. I didn’t change any of the other settings. I tried to download a new file and am now getting this error:
Warning: Error while sending QUERY packet. PID=58385 in /public_html/wp-includes/wp-db.php on line 2056
Warning: Error while sending QUERY packet. PID=58385 in /public_html/wp-includes/wp-db.php on line 2056
Headers already sent in /public_html/wp-includes/wp-db.php on line 2056As well as this error still:
Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 6007151408 bytes) in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
This isn’t happening all the time, only sometimes. If I try to download the same file twice it mostly works on the second or third try.
Allowing multiple locks I think it is required customization code. But for email lock, there also has been set subscription system, you shall find subscriber from
Downloads > Subscriber > Email Lock, please checkthanks
Yes, thank you for taking efforts to point out the issue. I don’t know what you did but now I am able to edit that template even if multiple locks are enabled on all other downloads.
On the same note, the reason I had to use multiple locks is that I did not want to send download without approval. And I need them to subscribe to my newsletter before downloading. Abd that’s exactly the limitation of WPDM. Number one, it does not give a subscribe option in the download when I used email lock alone. Then I had to use a form lock which captures person’s details and subscription acknowledgement. This is work around but its annoying that there would be two parts of the form with two submit button for users. I wish WPDM had two features 1) allows multiple locks but one final submit button or 2) wait for approval option in every lock, so that just one lock could serve the function completely.
My program does not say TOP Packages, but yes, Downloads > Stats > Insight section.I want a simple way to see all counts of individual packages at one time.
ThanksIn reply to: Tags missing
Is there all tags are missing now, or some part missing, please check from Downloads > Tags section
thanks
In reply to: Error Messages related to download-manager
Please simply click the Save Settings again for license key option from
Downloads > Settings > License, that will regenerate the access token. Finally, go to plugins page and update will work fine this timeOr,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate the license key.thanks
In reply to: Critical error after update
Topic: Tags missing
My colleagues spend a lot of time defining and applying tags to all the downloads. Since recent updates most of the tags however seem te be missing. Is there a way to get them back?
In reply to: Download History has stopped?
I am also having the same problem. My history of downloads stopped working around December 11th. This is really important for me as my site needs to track downloads for legal reasons.
I was autoupgraded to version 3.1.12 at some point. It Would be nice if your change log listed dates
I am on WP Version 5.6
I am using PHP 7.4.14
I have disabled every plugin except for the downloads plugin. I usually host files on s3 so I used WPDM but I have also disabled this and tried downloading files from the media library.
I have also tried different themesIt does not work.
Topic: Critical error after update
After updating to 5.3.3 I am receiving a critical error when opening specific pages that contain downloads and I can’t open the “all downloads” section in the backend – I am receiving a critical error. Can you help? I have never had these kind of problem before. Thanks!
In reply to: Question regarding Form Lock + Live Forms
In reply to: Which WPDM offer to develop my files?
Please check the add-ons from here, https://www.wpdownloadmanager.com/downloads/add-ons/, you shall get most add-ons demo where it is needed, please check those and let me know, how can I further help
thanks
When trying to download small single PDF files I am getting this error repeatedly:
Warning: Illegal string offset ‘60007744e10ac’ in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 600077440000000032 bytes) in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
I’ve searched around but can’t find anything.
Wordpress: 5.3
WPDM: 3.1.12
PHP Version: 7.3.23
PHP Max Input Vars: 3000
WP Memory Limit: 768 MB
PHP Time Limit: 120We received a surge of downloads (~17,000) on the 30th of December 2020 from a relatively few number of IP addresses, all ‘Unknown browser’. This has skewed our download stats which we rely upon to report our conservation impact to donors so I need to clean the download statistics record so that it is accurate.
I have two requests to improve the stats area:
1. Please can you add a sort feature to the ‘Download history’ tab so that we can sort the downloads by ‘Browser’ and ‘IP’ to make investigation easier?2. Can you add a feature to select and bulk remove download records (and at the same time also reduce the package download counter for each deleted download record)?
I work for a charity working to conserve coral reefs from the impacts of tourism. Our website https://greenfins.net/action-centre hosts a public download area where we share conservation posters and other materials. WP Download Manager has been brilliant so far and I’m grateful for the developers who have invested so much time into making and maintaining the plugin. This is very important for us so I hope that someone can help!
Thank you,
JamesHello,
I work for a charity working to conserve coral reefs from the impacts of tourism. Our website https://greenfins.net/action-centre hosts a public download area where we share conservation posters and other materials. WP Download Manager has been brilliant so far and I’m grateful for the developers who have invested so much time into making and maintaining the plugin.
We received a surge of downloads (~17,000) on the 30th of December from a relatively few number of IP addresses, all ‘Unknown browser’. This has skewed our download stats which we rely upon to report our conservation impact to donors so I need to clean the download statistics record so that it is accurate.
My specific questions are:
1. Is there a way of preventing or limiting automated bots from downloading files using the standard functionality of WP Download Manager, perhaps with a download cap or a notification if a visitor downloads more than 30 files? (as a charity we can’t afford to spend lots of money on additional add-ons or custom development)
2. Please can you add a sort feature to the ‘Download history’ tab so that we can sort the downloads by Browser and IP to make investigation easier?
3. Can you add a feature to select and bulk remove download records (and at the same time also reduce the download counter for the relevant package)?p.s. I’m also experiencing the ‘Invalid nonce!’ error described here meaning I can’t export the history to examine downloads in a spreadsheet: https://www.wpdownloadmanager.com/support/topic/export-download-stats-history-returns-invalid-nonce-error/
This is very important for us so I hope that someone can help!
Thank you,
Jamesplease use
[wpdm_tag]shortcode from here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/, it is working fine here, http://lorettomembers.flywheelstaging.com/wpdm-test/thanks
In reply to: Woocommerce integration
We built our woocommerce site and then determined our downloads needed enhanced security. They have worked together well for 2 years, but not so well now.
Do you really intend to walk away from this market?
In reply to: Where can I download for manual upgrade
Please simply click the Save Settings again for license key option from
Downloads > Settings > License, that will regenerate the access token. Finally, go to plugins page and update will work fine this timeOr,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate the license key.thanks
In reply to: Renew licence and update
For archive page, please use the latest updated shortcodes from here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, the shortcode has been updated. And for update plugin, please simply click the Save Settings again for license key option from
Downloads > Settings > License, that will regenerate the access token. Finally, go to plugins page and update will work fine this timethanks
In reply to: Update failed: The package could not be installed.
Hi,
Please simply click the Save Settings again for license key option from
Downloads > Settings > License, that will regenerate the access token. Finally, go to plugins page and update will work fine this timethanks
In reply to: Clicking on download link redirects to home page
In reply to: Advanced Access not working
Thank you for your quick reply. I reinstalled the Advanced Access control and can see the options but the files are not showing up where they should. I see them in the “my downloads” however they aren’t showing up where I have a template. Does the template code below need updating?
<div class=’media’>
<table width=”100%” border=”0″ cellpadding=”3″>
<tbody>
<tr>
<td height=”10″ colspan=”3″>
<span class=”media-body” style=”text-align: left”>
<p style=”text-align: left; font-size: large;”>[title]<br>
<span style=”font-size: xx-small”>(updated: [update_date])</span> </p>
</span></td>
</tr>
<tr>
<th width=”85%” scope=”col”><span class=”media-body” style=”text-align: left; font-size: x-small;”>[file_list] </span></th>
</tr>
</tbody>
</table></div>Topic: Advanced Access not working
When a user logs in files are not showing up that they should have access to. It actually wasn’t working before I updated to the latest version so I thought I should update everything but it still doesn’t work. On the user dashboard it doesn’t show “my downloads” like it should and when I go to a file to select the user it should be shared with the option is not there.
In reply to: wpdm_category doesn’t filter on tags
Hi,
we have upgraded to V5.3.3, but still can’t get wpdm_category or wpdm_packages to work.
What we require is a list of downloads showing:
- All packages of the specified category and any child categories
- Filtered by one or more tags (i.e. win32 AND dropbox)
We have created a test page here. Category pse402b20308 is a child of category erp-scale-pse.
